HantecReply

2021-01-15 11:09

Australia

Reply

Our department of customer services has make a file to follow up. It is the bank card of the broker (IB) who paid brokerages instead of the customer's bank card that has been frozen. In fact, there is not much our company can help with in relation to this issue. This kind of situation is not excepted by us, either. In addition, it is random and generally caused by some risk management and control mechanisms of domestic banks. According to past experiences, the card will be automatically unblocked after a period of time. This depends on the implement of related local policies. Colleague responsible for this business has communicated with him. In addition, regarding the failure in accordance with stop-profit and stop-loss issue, this is actually not involved in the transaction he mentioned. It was caused by the gold flash crash last Friday afternoon. The company will weigh how to deal with it later. Your business partner is also aware of this part.

XIANGFENGYIYANGZIYOUStart Mediation

2021-01-09 14:49

China

Start Mediation

经过亨达香港工作人员的建议，在亨达国际金融开户入金交易，首先遇到出金问题，出金汇款给我的亨达三方公司出事，导致警方把我的账户也冻结。亨达没有任何处理措施，之后发现每一次的交易滑点都严重，没有按照挂单设定的止损止盈平仓，严重损害投资者利益，其次出金速度一拖再拖，明显是黑三方，再者黄金出现下跌，而挂单不给成交，请还我公道，陪我血汗钱，这种无良经纪商必然倒闭，请大家睁大眼睛，切勿选择亨达国际进行交易