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Resolved
SuperTrader Markets beguiled you to deposit funds by 15% positions and then absconded
Object
SuperTrader Markets
Issue
Scam
Requirement
other
Amount
$46,500(USD)
Time
35day17hour

Mediation Progress
Hong Kong2021-01-16
Resolved
FX3019157730
Australia2020-12-17
Reply
SuperTrader Markets
Hello Ms. Jane, first of all, we are sorry for your experience. SuperTrader Markets never had ant position business. Instead, we use the normal agency model. At the same time, we have never opened the so-called Shenzhen office reported in your email. Recently, there are indeed agents disguising themselves as our salesperson and deceiving investors with the so-called position-guaranteed model. However, their behavior cannot represent the official. Why don't you seek official confirmation before cooperating with the "Shenzhen Office"? What’s more, there are several points mentioned in your report that are illogical. First, you said the so-called salesperson refused to sell the position, but it’s confused that how could a "salesperson" control risks? Second, your screenshot shows you mentioned that "the loss occurs due to Huitong". If the loss can be controlled manually, can everyone achieve stable profitability? All this points to a fraud. We can understand your feelings and we will fully cooperate and support you if you need. Please pay more attention to your future investment transactions and avoid being deceived. Thank you!
Reply
Hong Kong2020-12-14
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2020-12-14
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2020-12-11
Start Mediation
FX3019157730
We reached an agreement that there would be 15% positions. But they shrank the responsibility when we settle the positions. I went to teh official web and asked for their solution while they said we were cheated by others and it was not their fault. But the guy was definitely an agent of SuperTrader Markets. How do you explain his agent backstage? You should stay away from such fraud platforms which scams our hard-earned money. They owed me 47,700*positions 15%*exchange 6.5=64,500 yuan. The following pictures are all the evidence and their WeChat accounts
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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
