When I was a new user who made a deposit, the customer service called me and told me that if I placed an order of more than 0.3 lots, I would get 88 yuan for free. He asked me to remember to contact the online customer service, but the online customer service refused to admit it.

XIAOSI420

Hong Kong China 2024-04-12 23:28

It is inconsistent with the closing/opening time of the international platform. The setting of igold is that if it is lower than 100%, the position will be forced to be closed. However, after the opening on the morning of 4/1, the account balance directly shows negative before the position is forced to be closed. For example, according to the 100% set by the platform, If the position is closed and the margin is lower, my principal can at least be saved. I asked customer service, but they wouldn't solve it and said the system was like this.

JINRONGCAIDIAO

Hong Kong China 2024-04-01 13:33

I set the stop loss price at 2167.91 and the price slipped to 2162.02 before it stopped the loss. It was very serious.

TIANKONG9242

Hong Kong China 2024-03-13 13:07

I was in a lock position, and the funds in my account at that time were as shown in the picture below. They secretly operated seven of my short orders at the top of the market, leaving long orders. In the end, there was more than 1,000 US dollars left in the account, and the customer service actually said it was because the margin was insufficient. What does Lock position have to do with margin?

ZHONGQIANJINXUN

Hong Kong China 2023-12-08 15:32

A total of 5,012 yuan was withdrawn, of which 3,535 yuan was frozen and deducted.

JIANGHEHUHAILIU

Hong Kong China 2023-11-22 14:29

After the money was withdrawn, the bank card was frozen and the funds were transferred away by the police. The customer service was perfunctory.

JIANGHEHUHAILIU

Hong Kong China 2023-11-20 12:38

Every time I enter the market, there is a slipage of 0.2~0.3 between the click transaction and the final transaction price, such as shorting 2010.9, clicking short, and the delay after clicking will cause the transaction price to become 2010.6. If it is a stop loss, you can stop the loss to the highest point or the lowest point every time. It's not due to network delay. For the same market, accounts opened on other platforms can be entered normally. It is difficult to make a profit when trading one lot in this way, with the spread plus slippage.

ABUNI

Hong Kong China 2023-05-03 03:12

Igold closed the order in advance before the time, the slippage was serious, the maximum stop loss slippage was 7 US dollars, the customer service said it was normal,

SHUAISHUAIDEWO

Hong Kong China 2023-01-09 10:37

Slips for 120 pips which is 12 dollars. Who can bear such trading environment?

KUANGYE

Hong Kong China 2022-10-16 14:09

The withdrawal is too slow, the scam company, the app is super difficult to use, and the customer service has to ask questions repeatedly as soon as they withdrawn. Trash fraud platform

XU45483

Hong Kong China 2022-09-27 11:31

Do not allow you to close position due to lag, and the network is disconnected maliciously, causing me to lose tens of thousands of dollars

deng1755

Hong Kong China 2022-09-15 20:59

I had a serious loss at igold and then the platform cancel my trading account.

FX2090672312

Hong Kong China 2022-05-31 08:11

Under the temptation of Igold to induce more deposit and more bonuses, the platform suffered a serious slippage loss of more than 15,000 US dollars, which is equivalent to more than 100,000 yuan. I gave feedback to the customer service department with my real name and said that the backstage should not add some secrets, but I was cancelled. account! Please stay away from such platforms that cancel accounts at will. Before you start to make no profits, you call almost every day to urge more deposits to have more preferential activities. If customers lose serious losses, they should find reasons to cancel their accounts. This is a crop of financial shuffle

FX2428757406

Hong Kong China 2022-05-05 06:01

Trash leading. There are orders every day. On the night of the May 2nd, it is about to lose again. Screw you. If you follow this platform, you will only lose money. I have lost on this platform.

XIAOZHOU5112

Hong Kong China 2022-05-02 20:49

This platform does not only has serious slippage, but also threaten me to cancel may account.

FX6550814872

Hong Kong China 2022-04-29 08:39

The delay of open and close a position is too serious for Acetop. Every stime I enter the market, I have to wait for a long time and miss the best timing. Every time the slippage can be greater than 1 USD, which is worse than the spread. The most ridiculous thing is the double standard, which there will be a slippage if it is good for platform and there will be no slippage if it is good for customer. Well, that's the trick.

YINHANGKAIGE

Hong Kong China 2022-04-27 16:19

On April 25, 2022, the deposit was made, and on the 26th, it said that it has not yet arrived! That is, there is no return to the account, and not the transaction account. Is the funds lost?

HUOFENGHUANGNIEPAN

Hong Kong China 2022-04-26 16:01

The deposit to igold has not arrived for a long time. After urging many times, they send a message to inform that your deposit has not arrived, we will transfer the funds to your account first. When you lose money, nothing will happen. If you make a profit, you will repeatedly refuse to say that the previous deposit has not arrived and will not be withdrawn! The deposit will be credited until you run out of money! This is underrating the customers' IQ! Their scam is exposed, the typical fraud platform, hedging!

HUOFENGHUANGNIEPAN

Hong Kong China 2022-04-26 15:33

It was said that they can deposit and withdraw anytime. Then, they told that my amount is too small so it is very slow. Do they want to deceive me to deposit more?

대양

Hong Kong China 2022-02-26 15:52