Withdraw my balance compulsorily. I’ve lost ￥300,000 before.

201899344

Hong Kong China 2020-11-12 07:26

I’ve traded in 111 for over half a year, making a loss of ￥100,000. My account was closed yesterday because I complained about the pending withdrawal without an explanation.

RENDINGSHENGTIAN89587

Hong Kong China 2020-11-10 11:05

The customer service sent me the alternative link but it didn’t work, either. I’ve tried over ten times and it still didn’t work. I changed browser and computer but failed. Then they changed the link and said they could open it. It made no sense, I could open the link which you’ve changed too. It’s the third time that there have been some deposit problems.

RENDINGSHENGTIAN89587

Hong Kong China 2020-11-06 11:40

Acetop delayed my withdrawals deliberately, making me lose money!

LUOJIZHAOMINGZHUANYEGUODAODENGBIDENGYINHEHAOPA

Hong Kong China 2020-10-16 06:54

The deposit is too slow. The platform professed that the deposit takes only 10 minutes, but they deferred my deposit for 3 hours, which resulted in my missing of adding position. And finally I lost my fund. I strongly urge to reclaim my loss.

LUOJIZHAOMINGZHUANYEGUODAODENGBIDENGYINHEHAOPA

Hong Kong China 2020-10-03 22:53

I was told that there was a limitation of $100 about withdrawal

SHUFEI

Malaysia 2020-09-24 19:03

I can't receive the verification code when I witdhraw on the official website. I called the phone of Acetop, the phone reminds me that it's a fraud call

ZIBAI

Hong Kong China 2020-09-21 13:39

I made a huge loss because of their recommendations. Then my account was closed automatically. I lost because of severe slippage. You can’t lock your position completely, your position can be wiped out after few seconds. The customer service had varied reasons to shrink. They are always right. The settlement can’t be provided by them. A dealing-desk platform. I complain about this company which scams customers for their investments. Investors should be vigilant and don’t invest in this platform.

JIANJIANCHANCHAN89792

Hong Kong China 2020-09-05 07:40

Acetop closes clients’ trading function for no reason.

FX7129353692

Hong Kong China 2020-08-21 00:28

There is no service for me in Acetop for no reason so I couldn’t add or lock the position. I asked them why, but they can’t explain the reason.

FX2693337672

Hong Kong China 2020-08-20 20:57

At 10:03, June 15th, there was a severe slippage on DJX in one minute, 150 pips(Max: 25364 and Min 25220). But there was no such fluctuation with other platforms on that morning.

FX2015169731

Hong Kong China 2020-06-15 13:40

I deposited $1200 and $100 respectively. But the platform coveted my $100 and blocked me. It is simply a fraud platform.

ADONG　SAN　SHENG

Hong Kong China 2020-06-01 10:35

1.When you made losses, nothing would happen. As long as you profited, the platform would banned your account inexplicably. 2. The teacher in the livestreaming room would give wrong recommendation. 3. Your position would become liquidation or be closed anytime in wake of random modification on margin and spread.

519522157

Hong Kong China 2020-05-30 10:49

The platform, with the excuse of risk, closed my order of crude oil.

FX2554776608

Hong Kong China 2020-05-07 21:04

During 18:45 to 19:00, March 24th, the platform increased the price to 1633.71, causing forced liquidation. Then it modified it into 1613.05. At that time, many member reflected the problem(the price on the last 2 screenshot are modified), which made me seriously doubt the authenticity of this platform. The customer service gave no solution!

FX5631236292

Hong Kong China 2020-05-06 10:15

Without notice, the platform increased the spread maliciously. The spread suddenly became 1 from 0.5, which was higher before.

MINGMINGRUYUE

Hong Kong China 2020-05-01 19:54

I opened an account and deposited $100. But the platform said that my account-opening was failed and the deposit would be refunded within 1 to 2 weeks. It is simply a rip-off. Stay away from it. Do you think the refund need 1 to 2 weeks?

SHELECHIBANGDEYING

Hong Kong China 2020-05-01 06:04

Unavailable fund and customer service

GUANGGUANG

Hong Kong China 2020-04-21 18:51

After I placed the order, Acetop raised the margin from 227 to 454 rate inexplicably, putting my order on the edge of liquidation. So shameless!

HAIYA

Hong Kong China 2020-04-16 07:29

At 5:00 on Monday, the margin went up from 1% to 3% without noticing clients, leading to forced liquidation at 6:00(the previous margin left on the account was 200% and the platform raised it from 100% to 300%). I was disappointed at such inexplicable behavior.

ZHANGBIAO

South Korea 2020-04-06 18:28