Global Broker Regulation & Inquiry App
Exposure

59 pieces of exposure in total

Unable to Withdraw

Can't made withdraw

On September 28, 2023, I requested a withdrawal, but it is still on the pending status. Those withdrawals are made within 1 day. And there is no answer from the exchange's emails.

Vietnam Vietnam 2023-10-03 12:55
Vietnam Vietnam 2023-10-03 12:55
Unable to Withdraw

No refund for one month

Please ask the administrator to withdraw the funds for me. I have been making a withdrawal order for a month, and the floor says it is currently maintaining the withdrawal door. Do not exit. Please ask B for help.

Vietnam Vietnam 2023-10-03 04:30
Vietnam Vietnam 2023-10-03 04:30
Unable to Withdraw

can't withdraw

My wihdrawal on 26/09/2023 , still now on 29/09/2013 hasn't approved. I sent a lot emails and customer did not reply. Frist exposure, I click mistakenly to state resolved. Actually I haven't been approved my withdrawal.

Vietnam Vietnam 2023-09-29 17:39
Vietnam Vietnam 2023-09-29 17:39
Unable to Withdraw

Unable to withdraw

Request to withdraw mơney on 26/09/2023 and it stll hasn't approved today 29/09/2022.Customer service can't be contacted, i sent emails and no one responded

Vietnam Vietnam 2023-09-29 15:30
Vietnam Vietnam 2023-09-29 15:30
Unable to Withdraw

UNABLE TO WITHDRAW (SCAM PLATFORM) CJC MARKETS

I have been trading on this CJC platform and since the 7th of September 2023 I have not been able to withdraw my money worth over 4000 dollars. They have suspended my account for no just reason. The customer care service is non existent...I am no the only one currently experiencing this thing. I had placed withdrawals using my trust wallet, I was denied and I used my Poloniex wallet nothing has happened...It's been over 4 weeks now no response. I have reached out to the CEO and he is yet to respond to my message

Nigeria Nigeria 2023-09-28 17:40
Nigeria Nigeria 2023-09-28 17:40
Unable to Withdraw

Unable to Withdraw

I have been unable to withdraw my money from this CJC market platform. They have suspended my account for no reason. I have tried withdrawing since the 5th of September 2023. Th experience with this brokerage firm is horrible...I will never advice anyone to do business with them. The customer service never responds to mails. no number to call. please help me.    

Nigeria Nigeria 2023-09-28 03:04
Nigeria Nigeria 2023-09-28 03:04
Unable to Withdraw

Withdrawal support

On September 17, 2023, support sent an email about the payment gateway error of not being able to withdraw and deposit money. Until today, it's been 6 days, and still no response from CJC until I can withdraw and trade again. Such a long-term error affects investors because I don't know if such a trade will be recorded. I want to get the money back in my account. Please help me.

Vietnam Vietnam 2023-09-22 17:53
Vietnam Vietnam 2023-09-22 17:53
Unable to Withdraw

Cannot withdraw money

Currently, I've been withdrawing money for 2 weeks and it hasn't come back. If I notify support, I just say it to urge the exchange. What business are you doing?

Vietnam Vietnam 2023-09-22 13:32
Vietnam Vietnam 2023-09-22 13:32
Others

Accounts that are automatically withdrawn by the exchange

Why my account? I didn't place a withdrawal order but the exchange automatically withdrew my money, what is that??

Vietnam Vietnam 2023-09-04 18:00
Vietnam Vietnam 2023-09-04 18:00
Scam

The exchange itself copies and trades my account to another account

I have created an account on CJC Markets and ib trading floor always asked me to copy trade for leisure, I refused to agree to copy trade, but when I placed a withdrawal order, the exchange manually copied my account trade into a virtual account that burned my account. my account is not for me to withdraw money, I did not agree to copy trade from the beginning, it is a scam of the exchange, I have contacted the platform, but the platform does not solve it. and this is proof that ib asked me to copy trade I refused, and I placed a withdrawal order, the exchange took me to some virtual copy trade account that spelled my account to prevent me from withdrawing. And this is a conversation with the floor, the platform is wrong, ib deceived me and also cheated the floor, the floor is so easy to cheat, why please reconsider?

Vietnam Vietnam 2023-02-15 10:03
Vietnam Vietnam 2023-02-15 10:03
Scam

Control mt4 account to place random orders

When I placed a withdrawal order. The platform controlled my mt4 account and put my account in copy trade an account that made almost all the money in the account negative and told me to ask for copytrade, even though I didn't ask for copy trade, even though the support person asked me to copytrade but I did not agree, my money I don't like anyone holding like me from the trade so I refused, and that person let me out of the group and locked all messages mine when I place my withdrawal order. and the exchange forced me into a certain copytrade account, making me negative for most of the account. Looking forward to revisiting

Vietnam Vietnam 2023-02-10 08:17
Vietnam Vietnam 2023-02-10 08:17
Scam

When I placed an order to withdraw, the exchange had no order on its own

When I placed an order to withdraw, but I didn't trade, I waited until the afternoon to see if the money was returned, but I saw that the order floor was full of negative orders so I couldn't withdraw the orders I didn't place.

Vietnam Vietnam 2023-02-09 22:28
Vietnam Vietnam 2023-02-09 22:28
Others

Arbitrarily entering a customer's order causes a loss.

bonus for customers just to cheat deposit. When the bonus is negative, it cuts itself off, causing the account to have no way to remove, only to load dk for 3 days. Burning the account, the staff arbitrarily entered the order. If the phone does not hear the account, the account will be automatically withdrawn. .

Vietnam Vietnam 2022-07-01 16:22
Vietnam Vietnam 2022-07-01 16:22
Resolved

Fraud platform

It rejected withdrawal and the customer service did not explain about the reason.

 Taiwan Taiwan 2021-11-16 23:00
 Taiwan Taiwan 2021-11-16 23:00
Unable to Withdraw

Fraud platform

It cheated users and changed the investment. We were unable to withdraw and suffered great losses which totalled $32000.

Hong Kong China Hong Kong China 2021-09-09 16:23
Hong Kong China Hong Kong China 2021-09-09 16:23
Scam

I lost my money in this broker!

I had couple of bad experience in the past from other companies. so i came across an advert which i signed up for so i got a call from their reprensentative . I explained my problem to them i told them i had lost alot of money in the past and they promised they were going to put me on a recovery plan so i was asked to make a deposit of 250$ which i did. Afterwards i got a Personal account manager who also told me i need to inсrease my capital so i deposited additional 1000$. we opened couple of trades togethger i made some profit but i lost more till 500$. Now he is asking to invest additional 2k$ which i told him i dont have since then I haven't received a call from him.

Philippines Philippines 2021-09-08 15:20
Philippines Philippines 2021-09-08 15:20
Resolved

Stay away from cjc markets

I lost almost ¥260,000 in the group due to their wrong suggestion.

Hong Kong China Hong Kong China 2021-09-03 16:14
Hong Kong China Hong Kong China 2021-09-03 16:14
Resolved

Fraud platform

Help me, please. I lost ¥260,000 from April in the group due to the suggestion of them.

Hong Kong China Hong Kong China 2021-09-02 12:21
Hong Kong China Hong Kong China 2021-09-02 12:21
Severe Slippage

Fraud platform

Severe slippage. I could not operated when faced with losses. Its founder was from China and held 3 companies.

Hong Kong China Hong Kong China 2021-08-31 17:45
Hong Kong China Hong Kong China 2021-08-31 17:45
Resolved

Scam

I joined the group in April. It provided suggestions everyday. I suffered losses of $260,000.

Hong Kong China Hong Kong China 2021-08-17 17:24
Hong Kong China Hong Kong China 2021-08-17 17:24
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