Stick to stoplot when the price has not come yet
1/8/2023 I sell EUR/AUD pair and put stoplot at 1.66650 to August 2nd at 5am my order got stoplot but price on Exness app has not arrived yet, I asked Exness ad for support and received the goods Dozens of reasons: the ask price shows correctly at 1.66650 and the ask price doesn't show up on Exness app (exness ap is useless), because the 1-minute candle at that time fluctuated high at 5am, because customers trade on mt4 or mt5 Please update again (I play on Exness ap). Result: the ask price is always 20 pips away from the price on Exness's app and the order with the stoplot is correct, the complaint is not resolved.
Exness - Refuse to pay my winnings
In December 2019. I have opened 2 short positions on BTCUSD with Exness. There was technical glitch from their side and wrong leverage of 1:200 instead of 1:100 was applied to my account. I was not aware that this wrong leverage was applied to my account, neither they were, because I double checked it with their support during time my positions were opened. I based my risk assessment and stop loss level on Margin shown in my MT4 with leverage 1:100, that was wrong assessment.
Withdrawal failure.
A client could not withdraw or transfer money from his exness account, now he wants to leave this broker for another broker.
The candlestick is not right
Unable to close orders while I can operate in other platforms. This is a scam
Unreliable
A Ponzi cheme, maybe. Why I lose every time? Especially XAU/USD
My money never appeared in my account
I withdrew my money from my trading account into my bank account and it never appeared , I then sent exness an email complaining about it and they never replied
Unreasonable spread
Many positions were wiped out because of unreasonable spread
The money has been transferred to my account.
The customer service replied that they didn't receive the money. But my money wasn't returned to my account.
Is it a fake?
The withdrawal is unavailable. Is it a legit platform? Can the evidence provided prove the broker a clone? How to knock it down?
Scam
EXNESS asked me to pay 20% margin and then raise 20 credit scores with 1000 yuan per score, saying that my bank information is wrong. I was furious why I need to pay the credit-score fee?
Adverse operation by EXNESS
The lowest price in EXNESS was different from that in Jinshi Data.Thus, I couldn't stop loss in it. I will report the lowdown on it.
The platform delayed the trading deliberately.
The platform delayed the trading deliberately, causing large price difference and clients’ over losses.
The funding process in EXNESS is extremely slow.
The funding process needs one day,which was extremely slow and delayed the golden period for gold trading in the morning.The platform shall close down with such a low funding speed.
Unable to withdraw in EX
The withdrawal hasn’t been available for long time.The customer service tells to change a browser.But it is helpless.