A fraud platform that deduct principle

On the 3rd, I made more than 2,000 US dollars for trading and made more than 50. After that, I also made gold lucky transactions on the 6th and 7th and earned 4,000-5,000. When withdrawing money, the customer service of the platform has been ignoring it, and then said that I did not follow the guidelines, deducted all my money, and the principal was less. If making money is not allowed, what is the difference between the platform and the platform? And deduct my money