Global Broker governance & inquiry App

Score

0123456789
.
0123456789
0123456789
/10
The WikiFX Score of this broker is reduced because of too many complaints!

FXCG

Saint Vincent and the Grenadines|5-10 years|
Regulated in Australia|Investment Advisory License|MT4/5 full license|Regional Brokers|Suspicious Overrun|High potential risk|

https://www.fxcg.com/au/

Website

Rating Index

MT4/5 Identification

MT4/5

Full License

CapstoneGlobal-Demo

United States
MT4
2

Influence

C

Influence index NO.1

India 2.97
The WikiFX Score of this broker is reduced because of too many complaints!

MT4/5 Identification

MT4/5 Identification

Full License

2
Server Name
CapstoneGlobal-Demo MT4
Server Location United States

Influence

Influence

C

Influence index NO.1

India 2.97

Surpassed 72.08% brokers

Biz AreaSearch StatisticsAdvertisingSocial Media Index

Contact

+44 3307771488
info@fxcg.com
https://www.fxcg.com/au/
The Financial Services Centre, Stoney Ground, Kingstown, St. Vincent and the Grenadines

Licenses

VPS Standard
No restriction on the broker account. Support service provided by WikiFX

Single Core

1G

40G

Open Now

Contact number

English

+44 3307771488

Broker Information

More

Company Name

Capstone Global Markets LLC

Company Abbreviation

FXCG

Platform registered country and region

Saint Vincent and the Grenadines

Company website

Pyramid scheme complaint

Expose

Check whenever you want

Download App for complete information

Warning: Low score, please stay away! 2
Previous Detection : 2024-03-28
  • The number of the complaints received by WikiFX have reached 40 for this broker in the past 3 months. Please be aware of the risk and the potential scam!
  • This broker exceeds the business scope regulated by Australia ASIC(license number: 494799)Investment Advisory Licence Non-Forex License. Please be aware of the risk!

WikiFX Verification

Users who viewed FXCG also viewed..

XM

9.04
Score
10-15 yearsRegulated in AustraliaMarket Making(MM)MT4/5 full license
Official website

GTC

8.15
Score
10-15 yearsRegulated in United KingdomStraight Through Processing(STP)MT4/5 full license
Official website

MultiBank Group

8.59
Score
10-15 yearsRegulated in AustraliaMarket Making(MM)MT4/5 full license
Official website

FXGT.com

7.62
Score
2-5 yearsRegulated in CyprusMarket Making(MM)MT4/5 full license
Official website
Pyramid scheme complaint
Expose

    Total Margin Trend

    • VPS Region
    • User
    • Products
    • Closing time
    • BeiJing
    • 556***
    • XAUUSD
    • 05-01 19:36:41
    • Tokyo
    • 302***
    • XAUUSD
    • 05-01 16:50:45
    • London
    • 846***
    • USOil
    • 05-01 16:35:54

    Stop Out

    1.06%

    Stop Out Symbol Distribution

    6 months

    Sources

    FXCG · Company Summary

    Company Name FXCG (Capstone Global Markets LLC)
    Registration International Business Company (Saint Vincent and the Grenadines)
    Ownership Capstone Global Group Limited (British Virgin Islands)
    Operational Office St Kilda, Australia
    Regulated by exceeds the business scope
    Account Types ECN Blade, ECN Saber, STP Classic
    Trading Instruments Forex, bullion, CFDs on indices and commodities
    Leverage Up to 500:1
    Spreads and Commissions may vary by account type
    Deposit Methods Wire Transfer, China Union Pay, Visa/Mastercard, AsiaPay
    Withdrawal Methods Wire Transfer, China Union Pay, Credit Cards
    Trading Platform MetaTrader 4 (MT4), MT4 Mobile Trading, MT4 MultiTerminal, MT4 MAM/PAMM, FIX API, Equinix Data Centers, VPS Hosting
    Customer Support Live Chat, Email
    Educational Resources FAQs, Forex Education, MetaTrader 4 Guides, Webinars, Seminars, Market Analysis

    Overview of FXCG (Capstone Global Markets LLC):

    FXCG, also known as Capstone Global Markets LLC, is an International Business Company registered in Saint Vincent and the Grenadines. The company operates under the FXCG brand and is authorized to provide trading services.

    Capstone Global Group Limited owns the FXCG brand and trademarks. It is registered in the British Virgin Islands and has an operational office located in St Kilda, Australia. The company provides its contact information for clients to reach out if needed.

    basic-info

    Regulation and Licensing:

    Capstone Global Australia Limited, an entity within the FXCG group, operates under the authorization and regulation of the Australian Securities and Investments Commission (ASIC) with AFS License No. 494799. This regulatory oversight provides clients in Australia with the assurance that Capstone Global Australia Limited adheres to the regulatory standards set by ASIC.

    Capstone Global Markets Ltd, another entity within the group, is authorized and regulated by the Cayman Islands Monetary Authority (CIMA) with SIB License No. 1587670. The regulation by CIMA demonstrates Capstone Global Markets Ltd's commitment to maintaining compliance with the regulatory requirements in the Cayman Islands.

    Capstone Global Markets LLC, registered with the Financial Services Authority (FSA) in Saint Vincent and the Grenadines under registration number 119 LLC 2019, operates in accordance with the regulatory framework set by the FSA. This registration signifies FXCG's adherence to the regulatory guidelines and standards set forth by the FSA in Saint Vincent and the Grenadines.

    Pros and Cons

    Pros

    1. Diverse Market Instruments: FXCG offers a wide range of trading instruments, including forex, bullion, and CFDs on indices and commodities. This allows clients to access various financial markets and trade different asset classes.

    2. Competitive Trading Conditions: The broker offers competitive spreads, leverage up to 500:1, and institutional-grade trade execution. This can be beneficial for traders seeking cost-effective and efficient trading solutions.

    3. Multiple Account Types: FXCG provides three tiered trading account types, each catering to different trading preferences. Clients can choose an account type that aligns with their specific needs, whether they prioritize low spreads, competitive pricing, or commission-free trading.

    4. Educational Resources: FXCG offers a range of educational resources, including FAQs, forex education materials, MetaTrader 4 guides, webinars, seminars, and market analysis. These resources can support traders in enhancing their knowledge and skills in forex trading.

    Cons:

    1. Business Scope Exceeded: There is a note indicating that FXCG exceeds the business scope regulated by the Australia ASIC license it holds. This may raise concerns regarding regulatory compliance and the extent of services offered.

    2. Offshore Registration: FXCG is registered in offshore jurisdictions such as Saint Vincent and the Grenadines and the British Virgin Islands. Some traders may prefer brokers registered in more prominent financial centers.

    3. Lack of Detailed Trading Technologies: The provided overview lacks specific details and specifications regarding the trading technologies offered by FXCG. Traders would need to visit the company's website or contact customer support for further information.

    4. Risk of Trading with Leverage: While FXCG offers high leverage options, trading with leverage involves a higher level of risk. Traders should fully understand the risks associated with leverage and use it judiciously, considering their risk tolerance and trading strategy.

    Market Instruments:

    FXCG provides a diverse range of trading instruments, allowing clients to access various financial markets and trade different asset classes. These instruments include forex, bullion (gold and silver), and CFDs (Contracts for Difference) on indices and commodities.

    Forex:Forex trading is a prominent offering at FXCG, enabling clients to speculate on the value of one currency against another. With the largest daily turnover in the financial market, the forex exchange provides opportunities to trade major currency pairs, cross-currency pairs, and exotic currency pairs. The forex market offers flexibility, transparency, lower transaction costs, leveraged trading, and the ability to go long or short. FXCG provides competitive spreads, leverage up to 500:1, and institutional-grade trade execution for forex trading.

    market-instruments

    Bullion:Bullion trading involves the buying and selling of precious metals, specifically gold and silver. Gold, a highly valuable metal with historical significance, and silver, another precious metal, are popular commodities due to their physical value and adaptability for both short-term and long-term speculative investing. FXCG offers trading on gold and silver, providing lower spreads, leverage up to 200:1, and institutional-grade trade execution.

    market-instruments

    CFDs (Contracts for Difference):CFDs are derivative trading instruments that allow clients to speculate on the price movements of various financial markets without owning the underlying assets. FXCG offers CFDs on a wide range of markets, including stock indices, energy products, and commodities. Clients can access global markets, trade a variety of stock indices and energy products, benefit from low margin requirements, and enjoy 100% DMA (Direct Market Access) execution. CFDs provide opportunities for diversification and allow traders to take advantage of both rising and falling markets.

    market-instruments

    Account Types:

    ECN Saber:

    The ECN Saber account offered by RealFXCryptoTrade.com is designed for traders seeking tight spreads and direct market access. With spreads as low as 0 pips, this account aims to provide competitive pricing for traders. The minimum deposit requirement is set at $100, allowing for accessibility to a wide range of traders. Leveraged up to 500:1, traders can control larger positions in the market with a smaller initial investment. The micro-lot size of 0.01 provides flexibility in position sizing. The stop-out rate, set at a low 50%, helps to manage risk by automatically closing positions when account equity falls below a certain threshold. Traders using the ECN Saber account are subject to a commission of $4 per lot per side, ensuring transparent pricing. This account type is suitable for experienced traders who value tight spreads and direct market access.

    ECN Blade:

    The ECN Blade account offered by RealFXCryptoTrade.com shares similarities with the ECN Saber account in terms of its features and benefits. With spreads as low as 0 pips, the ECN Blade account aims to provide traders with competitive pricing and direct market access. The minimum deposit requirement is set at $100, making it accessible to a wide range of traders. Traders can leverage their positions up to 500:1, enabling them to control larger positions in the market with a smaller initial investment. The micro-lot size of 0.01 offers flexibility in position sizing. Similar to the ECN Saber account, the ECN Blade account has a low stop-out rate of 50% to help manage risk. However, the commission per lot per side for the ECN Blade account is lower, set at $2. This account type is suitable for traders who value tight spreads and direct market access, with a preference for lower commission costs.

    STP Classic:

    The STP Classic account offered by RealFXCryptoTrade.com caters to traders looking for a more traditional trading experience. This account type features spreads as low as 1.6 pips, which may be slightly wider compared to the ECN accounts but still competitive in the market. The minimum deposit requirement is set at $100, ensuring accessibility for various traders. With leverage up to 500:1, traders can control larger positions with a smaller initial investment. The micro-lot size of 0.01 allows for flexible position sizing. The stop-out rate of 50% helps manage risk by automatically closing positions if account equity falls below a certain threshold. Notably, the STP Classic account does not charge a commission per lot per side, making it suitable for traders who prefer commission-free trading while still benefiting from competitive spreads and leverage.

    These account types provided by RealFXCryptoTrade.com offer a range of options to accommodate different trading preferences. Traders can choose the account type that aligns with their trading strategies, risk tolerance, and cost preferences, whether they prioritize tight spreads, lower commissions, or commission-free trading. It's essential for traders to carefully evaluate the features and conditions of each account type to determine the best fit for their trading needs.

    account-types
    account-types

    Leverage:

    FXCG offers a maximum trading leverage of up to 500:1. Leverage is a tool that allows traders to control a larger position in the market with a smaller amount of capital. With a leverage of 500:1, clients can potentially amplify their trading positions by up to 500 times their invested capital.

    However, it is important to note that trading with leverage involves a higher level of risk. While leverage can magnify potential profits, it can also lead to increased losses if the market moves against the trader. Therefore, it is crucial for traders to understand the risks associated with leverage and to use it judiciously, taking into consideration their risk tolerance and trading strategy.

    Clients should exercise caution and carefully manage their risk exposure, ensuring they fully understand the implications of trading with leverage before engaging in any trading activities.

    Spreads and Commissions:

    FXCG offers a range of spreads and commissions, which may vary depending on the specific trading account chosen by the client. The spreads refer to the difference between the buying (ask) and selling (bid) prices of a currency pair, while commissions are additional charges applied per lot traded.

    To obtain the latest information regarding spreads and commission rates, clients are advised to log in to the FXCG MT4 Trading Platform. Within the platform, they can access the relevant data by following these steps:

    1. To view spreads:

      1. Select “View” and then “Market Watch.”

      2. Right-click and choose “Spread” to view the current spread values.

    2. To view commission rates:

      1. Select “View” and then “Market Watch.”

      2. Right-click and choose “Symbols.”

      3. Choose the desired currency pair and select “Properties” to access detailed information, including commission rates.

    It's important to note that spreads and commission rates may vary across different trading accounts offered by FXCG. Therefore, clients should review the specific terms and conditions of their chosen account type to understand the applicable spreads and commissions for their trading activities.

    By accessing the FXCG MT4 Trading Platform, clients can stay informed about the latest spreads and commission rates, allowing them to make well-informed trading decisions based on real-time market conditions.

    spread-commission

    Deposit & Withdrawal:

    FXCG offers convenient and efficient deposit and withdrawal options to cater to the needs of their clients. Deposits can be made using three funding methods, while withdrawals are processed promptly to ensure timely access to funds.

    Deposits:

    1. Wire Transfer: Clients can deposit funds in 10 different base currencies through wire transfer. The processing time for wire transfers is typically 1-2 working days, and bank fees may apply.

    2. China Union Pay (CUP): CUP allows clients to deposit funds in Chinese Renminbi (RMB). The processing time for CUP deposits is approximately 0.5-1 hour, and no extra fees are charged for this method.

    3. Visa/Mastercard: FXCG accepts deposits in 10 different base currencies through Visa and Mastercard. Deposits made via credit or debit cards are processed instantly, allowing clients to start trading immediately. No extra fees are charged for Visa/Mastercard deposits.

    4. AsiaPay: Clients can deposit funds in 10 different base currencies through AsiaPay. This payment method offers instant processing, ensuring that funds are available for trading without delay. No extra fees are charged for AsiaPay deposits.

    Withdrawals:

    FXCG aims to process all withdrawal requests on the same day they are received, ensuring swift access to funds. The time it takes to receive withdrawals varies depending on the chosen withdrawal method.

    1. Wire Transfer: For withdrawals via wire transfer, an approximate fee of USD 30 is charged by FXCG's banking institutions. This fee is deducted from the withdrawal amount, and clients can expect to receive their funds within 2-3 working days.

    2. China Union Pay (CUP): Withdrawals made through CUP incur no fees, and the withdrawn amount is settled in Chinese Renminbi (RMB) based on the current onshore pricing of commercial banks in China.

    3. Credit Cards: If the initial deposit was made with a credit card, funds will be returned to the same card within 60 days. Credit card withdrawals follow the same processing time as the initial deposit.

    Funding Method Supported Currencies Deposit Processing Time Deposit Fees Withdrawal Processing Time Withdrawal Fees
    Wire Transfer 10 base currencies 1-2 working days Bank fees charged 2-3 working days Approx. USD 30 deducted
    China Union Pay RMB 0.5-1 hour No extra fees - -
    Visa/Mastercard 10 base currencies Instant No extra fees Same as deposit -
    AsiaPay 10 base currencies Instant No extra fees Same as deposit -
    deposit-withdrawal

    Trading Platform:

    The trading platform offered by FXCG provides a range of features and tools to facilitate trading in the financial markets. Here is a description of the key components:

    1. MetaTrader 4 (MT4): This popular trading terminal serves as a comprehensive platform for executing trades in various financial instruments. It offers essential tools for price analysis, trade execution, and supports the use of automated trading programs known as Expert Advisors.

    2. MT4 Mobile Trading: The mobile application of MetaTrader 4 enables traders to manage their trading accounts using smartphones and tablets. It provides analytical options, graphical display of quotes, and complete control over account management functions.

    3. MT4 MultiTerminal: Specifically designed for money managers and traders handling multiple accounts, MT4 MultiTerminal allows simultaneous management of various trading accounts. It includes features such as account management, multiple order types, a history report center, and a news feed.

    4. MT4 MAM/PAMM: This integrated software tool is ideal for money managers who execute block orders under a master account and distribute trades to client accounts. It supports managing multiple accounts using Expert Advisors, and offers allocation methods and order types.

    5. FIX API: This highly scalable communication protocol facilitates real-time exchange of financial market information. Traders utilizing automated strategies often prefer FIX API due to its ability to provide control over system functionality, access to market depth, and faster execution speed.

    6. Equinix Data Centers: FXCG hosts its trading infrastructure in carrier-neutral data centers provided by Equinix. These data centers offer colocation and interconnection services, ensuring ultra-low latency trade execution and reliable connectivity with liquidity providers and other market participants.

    7. VPS Hosting: Virtual Private Server hosting allows traders to run automated trading strategies 24/7 without the need for maintaining their hardware. It offers benefits such as lower latency, faster trade execution, and support for Expert Advisors.

    Overall, the trading platform provided by FXCG combines the popular and feature-rich MetaTrader 4 terminal with mobile trading capabilities, multi-account management tools, API connectivity, and reliable hosting services to enhance traders' experience and facilitate efficient trading in the financial markets.

    Trading Platform Description
    MetaTrader 4 (MT4) A popular trading terminal that provides necessary tools and resources for trading in the financial markets. Features include price analysis, trade execution, and support for automated trading programs (Expert Advisors).
    MT4 Mobile Trading Mobile application of MetaTrader 4 that allows managing trading accounts from smartphones and tablets. Provides analytical options, graphical display of quotes, and complete account management capabilities.
    MT4 MultiTerminal Designed for simultaneous management of multiple accounts, particularly useful for money managers and traders working with multiple accounts. Features include account management, multiple order types, history report center, and news feed.
    MT4 MAM/PAMM Integrated software tool for money managers to execute block orders under a master account arrangement and distribute trades to client accounts. Suitable for managing multiple accounts using Expert Advisors. Features allocation methods and order types.
    FIX API Highly scalable communication protocol facilitating real-time exchange of financial market information. Preferred by traders using automated strategies, provides control over system functionality, access to market depth, and faster execution speed.
    Equinix Data Centers Carrier-neutral data centers providing colocation and interconnection services. FXCG hosts its trading infrastructure in Equinix centers, ensuring ultra-low latency trade execution and connectivity with liquidity providers and other market participants.
    VPS Hosting Virtual Private Server hosting allows traders to run automated trading strategies 24/7 without the need for maintaining hardware. Benefits include lower latency, faster trade execution, and support for Expert Advisors.

    Please note that the table provides a summary of each trading technology offered by FXCG, and further details and specifications may be available on their website or by contacting their customer support.

    Customer Support:

    FXCG offers comprehensive customer support to assist their clients with any inquiries or concerns they may have. The broker can be easily reached through multiple channels, ensuring convenient and efficient communication:

    1. Live Chat: FXCG provides a live chat feature on their website, allowing clients to connect with a support representative in real-time. This instant messaging service enables quick and direct interaction, ensuring prompt assistance with account-related queries, technical issues, or general inquiries.

    2. Email: Clients can also reach FXCG by sending an email to their dedicated customer support email address. This method allows for more detailed and non-urgent inquiries, and clients can expect a response within a reasonable timeframe. The email support team is knowledgeable and strives to address client concerns effectively.

    customer-support

    Educational resources:

    FXCG provides a range of educational resources in FAQ section to support traders in enhancing their knowledge and skills in Forex trading. These resources are designed to cater to both beginners who are new to the Forex market and experienced traders looking to further refine their strategies. Here are some key features of FXCG's educational offerings:

    1. Frequently Asked Questions (FAQs): FXCG's website features an extensive FAQ section that addresses various topics related to Forex, FXCG's services, and trading with the broker. Traders can find answers to common queries about account opening, leverage options, trading hours, deposits and withdrawals, and more.

    2. Forex Education: FXCG offers comprehensive educational materials on Forex trading. These resources cover a wide range of topics, including market analysis techniques, fundamental and technical analysis, risk management, trading strategies, and trading psychology. Traders can access tutorials, articles, e-books, and videos to deepen their understanding of the Forex market and improve their trading skills.

    3. MetaTrader 4 Guides: As MetaTrader 4 is the preferred trading platform offered by FXCG, the broker provides detailed guides and tutorials on how to use the platform effectively. These guides cover various aspects of MetaTrader 4, including order placement, chart analysis, customization options, and the use of Expert Advisors (EAs) for automated trading. Traders can learn how to navigate the platform's features and utilize its tools to optimize their trading activities.

    4. Webinars and Seminars: FXCG organizes webinars and seminars conducted by experienced traders and market experts. These live events provide valuable insights, market analysis, and trading strategies to help traders stay updated with market trends and make informed trading decisions. Participants can also interact with the presenters and ask questions to further enhance their learning experience.

    5. Economic Calendar and Market Analysis: FXCG offers an economic calendar that provides real-time updates on key economic events and their potential impact on the market. Traders can stay informed about important economic releases, central bank announcements, and other significant events that may influence currency movements. Additionally, FXCG provides regular market analysis and commentary to help traders interpret market trends and identify potential trading opportunities.

    educational-resources

    Summary:

    FXCG, also known as Capstone Global Markets LLC, is an International Business Company registered in Saint Vincent and the Grenadines. It provides trading services in forex, bullion, and CFDs on indices and commodities. The company operates under different regulatory authorities, including ASIC, CIMA, and FSA. FXCG offers three account types to cater to different trading needs, namely ECN Blade, ECN Saber, and STP Classic. The broker provides leverage of up to 500:1 and competitive spreads. It offers various deposit and withdrawal options, including wire transfer, China Union Pay, and Visa/Mastercard. The customer support is accessible through live chat and email. FXCG provides educational resources such as FAQs, forex education materials, MetaTrader 4 guides, webinars, seminars, and market analysis. However, It is important for individuals interested in trading with FXCG to conduct further research, carefully review the terms and conditions, and consider their own trading preferences and risk tolerance before making any decisions.

    FAQs:

    Q:What is the minimum amount required to open a live account with FXCG?

    A: The minimum amount required to open a standard account with FXCG is $50.

    Q:How can I deposit funds into my FXCG trading account?

    A: You can deposit funds into your FXCG trading account through various methods, including wire transfer, credit/debit card, and online payment processors.

    Q:How long does it take for funds to be credited in my FXCG account after a deposit?

    A: The processing time for depositing funds into your FXCG account depends on the chosen payment method. Generally, it takes 1-2 working days for wire transfers and instant processing for credit/debit card and online payment options.

    Q:Can I have multiple trading accounts with FXCG?

    A: Yes, you can have multiple trading accounts with FXCG. This allows you to manage different trading strategies or segregate your funds for specific purposes.

    Q:Does FXCG offer educational resources or training materials for traders?

    A: Yes, FXCG provides a range of educational resources and training materials for traders. These include FAQs, Forex education materials, MetaTrader 4 guides, webinars, seminars, market analysis, and an economic calendar. These resources aim to enhance traders' knowledge and skills in Forex trading.

    User Reviews

    Sort by content

    • Sort by content
    • Sort by time

    User comment

    2

    Comments

    Write a review

    Grayson Kaden
    more than one year
    i took a buy trade on NZDJPY on the 11/04/2023 when i checked a saw spike towards my stop loss however the same trade from my other three accounts went into profit only FXGG was closed. i suspect they have a deal desk to hunt stop losses.
    2024-03-14 16:04
    Reply
    0
    0
    FX1167728731
    more than one year
    Not reliable at all, I mean its customer support. It took a million of years for their customer service staff to answer my simple questions. I would not like to trade with such broker, bye!
    2022-12-19 13:40
    Reply
    0
    0
    45
    TOP
    Select Country/District
    United States
    ※ The content of this website abides with local laws and regulations.
    You are visiting the WikiFX website. WikiFX Internet and its mobile products are an enterprise information searching tool for global users. When using WikiFX products, users should consciously abide by the relevant laws and regulations of the country and region where they are located.
    consumer hotline:006531290538
    Official Email:support@wikifx.com;
    Mobile Phone Number:234 706 777 7762;61 449895363
    Telegram:+60 103342306
    Whatsapp:+852-6613 1970;
    License or other information error corrections, please send the information to:qawikifx@gmail.com
    Cooperation:fxeyevip@gmail.com