AIMS is a shameless forex exchange platform

When I invested 1,000 on the AIMS platform, one to four, the positive position was 5,000 US dollars, and the EA was hanging, and the floating loss was more than 800 US dollars, I saw that the system directly closed the position, and communicated with Ouli related personnel, they said yes Because the EA cloud service expired or the network was disconnected, the position was closed, and now it refuses to compensate for the communication.