The price difference caused forced liquidation, making me suffer $8600 losses.
I traded on WTI, but there was a price difference between the market and platform, with one 15.461 and the other 15.418, on which may well be manipulated. After my account became liquidated, the price bounced back to 16.68. If I closed the position at the normal, I couldn’t have suffered losses. Now the price is above $20. The customer service told that the market price was not real. Having this on exposure, I hope someone deal with my problem.
Others
The following is the original recommendation
盘面报价与实际不符,提前爆仓,导致亏损8600多美金
做多布伦特原油,盘面报价与强制平仓报价不符,盘面报价是15.461,强制平仓点位却是15.418,后台人为操作可能性很大,爆仓之后反弹达到16.68,如果按照正常价格执行,不会造成亏损,现在已经涨到20美金上方了。通过人工工单沟通客服却跟我说是盘面价格不是真实价格,还有市场深度!!!望通过曝光解决问题