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Ngel Partners

Malaysia|2-5 years|
Regulated in Malaysia|Straight Through Processing(STP)|MT4/5 full license|Regional Brokers|


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MT4/5 Identification

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NgelPartners-Demo MT4
Server Location United Kingdom


+60 087504220
Office 5, Robin Business Centre 3, 1st Floor, Lot 52, Block E, O&G SEC Lazenda Warehouse, Jalan Ranca-Ranca, 87000 Labuan F.T


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Broker Information


Company Name

Ngel Partners PTE LTD

Company Abbreviation

Ngel Partners

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Ngel Partners · Company Summary

Ngel Partners Basic Information
Registered Country Malaysia
Founded Year 2012
Regulation LFSA
Minimum Deposit $200
Maximum Leverage Up to 1:500
Spreads From 0.6 pips
Trading Platforms MetaTrader 4 (MT4)
Tradable Assets Forex, CFDs, Indices, Cryptocurrencies
Account Types Standard, ECN, STP
Demo Account Available
Customer Support 24/5, Email, Live Chat, Telephone
Payment Methods Bank Transfer, Neteller , Cryptos
Educational Tools No
Promotions No

General Information

Established in 2012, Ngel Partners is a brokerage firm that operates out of Malaysia. Ngel Partners Pte. Ltd. is a company that strives to provide services in the foreign exchange (FX), headquartered in Labuan, Malaysia. Ngel Partners acquired the official license for Money broking at the Labuan FSA in Malaysia in 2019. Ngel Partners is currently focusing on servicing tradings on cryptocurrencies to many users around the world including Asia, North America, Europe, and Southeast Asia.

Ngel Partners offers a diverse range of tradable assets, including forex, CFDs, indices, and cryptocurrencies, providing opportunities for traders to diversify their portfolios. Clients can choose from two account types, including the Standard and ECN accounts, catering to varying trading needs. For those who wish to practice and familiarize themselves with the platform, Ngel Partners offers a demo account.

Customer support is available 24/5 through email, live chat, and telephone, ensuring that clients can seek assistance whenever needed. The accepted payment methods include bank transfer, Neteller, and cryptocurrencies. While Ngel Partners does not offer specific educational tools, traders can explore other external resources to enhance their trading knowledge.


Is Ngel Partners legit or a scam?

Yes, Ngel is a legitimate broker. Ngel Partners operates under the supervision and regulation of the Labuan Financial Service Authority, which has granted them regulatory license number MB20/0048. This authorization and regulation by the Labuan Financial Service Authority ensures that Ngel Partners adheres to the necessary financial guidelines, standards, and legal requirements.


Pros and Cons

Ngel Partners offers some appealing features, including generous leverage of up to 1:500, support for the popular MT4 trading platform, and the availability of a demo account for practice trading. However, there are a few areas that could be considered disadvantages. The regulatory oversight of Ngel Partners might be perceived as weak, potentially raising concerns about investor protection. Additionally, there may be limitations in terms of product variety, and the spreads offered may not be as competitive as those of other brokers. The absence of 24/7 customer support could be inconvenient for some traders, and the high minimum deposit requirements might be a barrier for those with limited capital.

Pros Cons
Generous leverage up to 1:500 Weak regulation
MT4 trading platform supported Possible limitations in product variety
Demo Account supported Spreads not that competitive
No 7/24 customer support
High minimum deposit requirements
Only two types of trading accounts available
Negative reviews

Market Instruments

Tradable financial assets on Ngel Partners include currency pairs, CFD/indices, cryptocurrency. The variety of market instruments available on the Ngel Partners platform is average overall.

  • Forex: Ngel Partners enables traders to participate in the foreign exchange market, allowing them to trade major currency pairs like EUR/USD, GBP/USD, USD/JPY, and more. Forex trading involves buying one currency while simultaneously selling another, and traders can take advantage of price fluctuations to profit from currency movements.

  • CFDs: Contract for Difference (CFD) trading is available on various assets, including stocks, commodities, and indices. With CFDs, traders can speculate on the price movements of these underlying assets without owning them physically. Ngel Partners offers a wide range of CFDs, providing opportunities to trade on popular stocks, commodities like gold and oil, and indices such as the S&P 500 or FTSE 100.

  • Indices: Ngel Partners allows traders to participate in index trading, which involves trading on the performance of a group of stocks representing a particular market or sector. Popular indices like the S&P 500, Dow Jones Industrial Average, and NASDAQ Composite are often available for trading. Traders can speculate on the overall performance of the index, rather than trading individual stocks.

  • Cryptocurrency: Ngel Partners provides access to the cryptocurrency market, allowing traders to engage in trading popular digital currencies such as Bitcoin (BTC), Ethereum (ETH), Ripple (XRP), and more. Cryptocurrency trading involves speculating on the price movements of these digital assets, offering potential opportunities in a rapidly growing market.

Ngel Partners Minimum Deposit

Ngel Partners offers two distinct account types: the Standard account and the ECN account. The Standard account can be opened with a minimum deposit of $200, while the ECN account requires a higher minimum deposit of $2000.

With the Standard account, traders gain access to a diverse range of financial instruments, including forex, CFDs, metals, oil, futures, indices, and cryptocurrencies, while the ECN account is specifically designed for trading forex and precious metals.

Both account types provide a generous leverage of up to 1:200, allowing traders to potentially maximize their trading positions. Moreover, traders with either account type can employ hedging strategies, which involve opening opposite positions to mitigate risks.

Account Types Pros Cons
Standard Account Access to a wide range of instruments; Lower minimum deposit requirement Suitable for traders seeking diversification Higher minimum deposit compared with many other brokers
ECN Account Lower spreads and potential for better pricing execution; Designed specifically for forex and precious metals trading. Restricted access to a narrower range of instruments compared to the Standard account; Higher minimum deposit requirement;

Demo Account Available

On the Ngel Partners platform, clients have the opportunity to utilize a demo account. This feature enables traders to experience the trading environment without risking their actual funds. The demo account is equipped with $5000 virtual money, which can be used to practice trading strategies, test the platform's functionalities, and enhance trading skills. This invaluable tool allows clients to gain hands-on experience and build confidence before transitioning to live trading. It is a beneficial resource for both novice traders who are new to the platform and experienced traders who wish to explore new trading techniques.


How to open an account?

  • To begin the process of opening an account with Ngel Partners, you should first visit their official website or download their mobile application. Look for the option “ Open Account”, typically located prominently on the site or app.

  • You will need to provide your personal details, including your full name, contact information, and identification documents as required. These details are necessary to comply with Know Your Customer (KYC) regulations and ensure the security of your account.

  • Once you have filled in the required information, submit the registration form. Ngel Partners will then review your application, which may take some time. During this period, they may verify your provided information and conduct the necessary checks to ensure compliance with regulatory requirements.

  • After your account has been approved and activated, you will need to fund it by making a deposit. The minimum deposit amount and available payment methods may vary, so it's important to review the information provided on their website or contact their customer support for specific details.

  • Once you have completed the account opening process and made a deposit, you will be ready to start trading with Ngel Partners.

Ngel Partners Leverage

Ngel Partners leverage ratio is applied at a fixed rate of 200:1 at the initial stage of an opened account. If traders want to change the leverage rate, they need to contact this brokers customer center. Margin and leverage are concepts that go hand-in-hand in currency trading. Margin is expressed as the percentage of position size (e.g. 5% or 1%).On a 1% margin, for instance, a position of $1,000,000 will require a deposit of $10,000. Actual required Margin would change by leverage Level.


Spreads & Commissions

Ngel Partners offers varying spreads and commissions, depending on the trading instruments and types of accounts chosen. For the standard account, spreads on major symbols typically range from 1.5 to 2.5 pips. While these spreads may not be considered highly competitive, the advantage lies in the absence of any additional commissions.

For those opting for the ECN account, tighter spreads ranging from 0.5 to 1 pip are available. However, it's important to note that trading through the ECN account incurs a commission fee of 0.5 pips in one direction.

Spreads & Commissions
Spreads & Commissions
Pros Cons
Competitive spreads on major symbols with ECN Account Standard Account spreads are less competitive compared to some other brokers
No commissions charged for Standard Account ECN Account incurs a commission fee of 0.5 pips in one direction
Only two types of trading accounts

Non-Trading Fees

Ngel Partners, like any other brokerage firm, may charge non-trading fees that are not directly related to trading activities. These fees can vary and it's important to understand them before opening an account. Non-trading fees typically include charges for services such as deposits and withdrawals, account inactivity, account maintenance, and currency conversion. Ngel Partners may also impose fees for holding positions overnight.

Trading Platform

Ngel Partners offers a robust trading platform, the MT4 trading platform, which provides traders with a comprehensive suite of tools and features.

The MT4 platform is widely recognized and trusted in the financial industry for its user-friendly interface and extensive capabilities. Traders using Ngel Partners' MT4 platform can access real-time market data, advanced charting tools, and a diverse range of technical indicators, empowering them to analyze the markets and make informed trading decisions. The platform also supports automated trading through the use of expert advisors (EAs), enabling traders to implement and execute their trading strategies seamlessly. With access to various financial instruments, including forex, commodities, and indices, traders have the flexibility to diversify their portfolios and explore different investment opportunities.

Trading Platform

Additionally, Ngel Partners has developed a proprietary trading software called the UMAM system. This system enables fund managers to establish UMAM accounts and access real-time information on investors' status. It also provides investors with the ability to monitor the performance of their funds in real-time.

Trading Platform

Deposit & Withdrawal


To deposit funds into your Ngel Partners trading account, you have multiple options available. One option is Bank Wire, which previously incurred a fee of 3% but is now fee-free. The processing time for Bank Wire deposits is typically 2 to 3 business days. The minimum deposit amount for Bank Wire is $300, and there is no maximum limit.

Another deposit method is Neteller, which has no fees associated with it. Neteller deposits are processed within 6 hours. The minimum deposit amount for Neteller is $200, with a maximum limit of $10,000.

For cryptocurrency enthusiasts, Ngel Partners supports Bitcoin, Ethereum, USDT (ERC20), and FOF deposits. The fees for these cryptocurrencies have been reduced from 3% to 0%. The processing time for Bitcoin, Ethereum, USDT (ERC20), and FOF deposits is generally 1 to 2 hours. The minimum deposit amount for Bitcoin is 0.01 BTC, while for Ethereum, USDT (ERC20), and FOF, it is 0.01 ETH or 200 USDT respectively. There is no maximum limit for deposits made with these cryptocurrencies.

Deposit & Withdrawal


Withdrawals can only be processed through the same methods. For Bank Wire withdrawals, there is a fee of 1% (minimum $20 and maximum $100 or less). The minimum withdrawal amount for Bank Wire is $300, and it typically takes 3 to 5 business days for the withdrawal to be processed.

Neteller withdrawals are also available, with a fee of 1% (minimum $20 and maximum $100 or less). The minimum withdrawal amount for Neteller is $200, and the processing time is generally 1 to 2 business days.

For cryptocurrency withdrawals, such as Bitcoin, Ethereum, and USDT (ERC20), there is a fee of 1% (minimum $20 and maximum $100 or less) for each of these options. The minimum withdrawal amounts vary, with Bitcoin and Ethereum requiring a minimum of 0.01 BTC or 0.01 ETH, respectively, while USDT (ERC20) has a minimum of 200 USDT. The processing time for cryptocurrency withdrawals is usually 1 to 2 hours.

Lastly, for FOF withdrawals, the fee is 1% (minimum $20 and maximum $100 or less). The processing time for FOF withdrawals is typically 1 to 2 hours, and the minimum withdrawal amount is 200 USDT, with no specified maximum limit.

Deposit & Withdrawal

User Exposure

User exposures on WikiFX have shed light on concerning allegations surrounding Ngel Partners. Disturbingly, these reports indicate that Ngel Partners has been implicated in deceptive practices, potentially defrauding unsuspecting individuals of their hard-earned money.

Such serious accusations cast a shadow of doubt on the broker's integrity and reliability, urging prospective investors to exercise utmost caution and conduct thorough investigations before considering any financial engagement with Ngel Partners. It is of paramount importance for individuals to engage in meticulous due diligence, seek advice from trusted financial sources, and explore alternative options encompassing reputable brokers with proven track records.

User Exposure

Customer Support

Ngel Partners, the brokerage firm under discussion, provides customer support services to address the inquiries and concerns of its clients. They maintain two offices in Malaysia and SVG, establishing a presence that caters to a diverse range of clients. Customers can reach out to Ngel Partners through multiple communication channels, including online chat, email, and phone. The customer support team operates during regular working hours, which span 24 hours a day for five days a week, adhering to the GMT time zone.

The following is Ngel Partners's detailed contact information:

Customer Support

In addition to their contact channels, Ngel Partners offers a comprehensive FAQ section on their website, which covers a wide range of topics. The FAQ section serves as a valuable resource for clients, providing answers to commonly asked questions and addressing various aspects of the broker's services.

Customer Support
Pros Cons
Multiple Contact Channels (Online chat, email, phone) Limited Availability (24/5 GMT working hours)
Comprehensive FAQ Section for self-help No 24/7 Support Availability
Potential Language Barrier depending on support team members


In summary, Ngel Partners presents a combination of positive and negative aspects. While the broker offers attractive features such as generous leverage, support for the widely-used MT4 trading platform, and a demo account, it is important to consider the potential drawbacks. The weak regulation raises concerns about investor protection, and the limited product variety may restrict trading opportunities. Furthermore, the spreads may not be as competitive, and the absence of round-the-clock customer support could be inconvenient. Additionally, the high minimum deposit requirements and limited account options may deter some traders. Considering the presence of negative reviews, individuals should exercise caution and conduct thorough research before deciding to engage with Ngel Partners.


Q: Is Ngel Partners a regulated broker?

A: Yes, Ngel Partners is authorized and regulated by the Labuan Financial Service Authority under regulatory license number MB20/0048.

Q: What trading platform does Ngel Partners support?

A: Ngel Partners supports the widely-used MT4 (MetaTrader 4) trading platform, known for its advanced charting tools and intuitive interface.

Q: Does Ngel Partners offer a demo account?

A: Yes, Ngel Partners provides a demo account, allowing traders to practice their strategies and familiarize themselves with the platform without risking real money.

Q: What is the maximum leverage offered by Ngel Partners?

A: Ngel Partners offers generous leverage up to 1:500, providing traders with the potential to amplify their trading positions.

Q: Are there any limitations in terms of product variety?

A: Ngel Partners may have limitations in terms of product variety, which means the range of tradable assets could be narrower compared to some other brokers.

Q: How competitive are the spreads offered by Ngel Partners?

A: The spreads offered by Ngel Partners may not be as competitive as those of other brokers, so it is advisable to compare and consider this factor when evaluating trading costs.

Q: Does Ngel Partners provide 24/7 customer support?

A: No, Ngel Partners does not offer 24/7 customer support. It is recommended to check the specific customer support hours provided by the broker.

Q: What are the minimum deposit requirements for Ngel Partners?

A: Ngel Partners may have high minimum deposit requirements, so prospective traders should be aware of the specific amount needed to open an account.

Q: How many types of trading accounts does Ngel Partners offer?

A: Ngel Partners offers only two types of trading accounts, which may limit options for customization and cater to specific trader profiles.

User Reviews

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more than one year
However, Ngel Partners falls short in terms of regulation, as it is not regulated by major financial authorities like FCA or ASIC. This could be a cause of concern for traders who prioritize a regulated trading environment. Furthermore, the website could use some improvements to enhance its user experience and functionality.
2023-04-03 18:32
more than one year
Ngel Partners is a reliable trading company that offers a variety of trading products. I would rate it as a neutral broker with some strengths and weaknesses. One of the strengths of Ngel Partners is its diverse range of trading products, which allows traders to choose from various assets to invest in. The trading conditions are also favorable, with low spreads and high leverage available. Additionally, Ngel Partners provides clients with excellent customer service and fast response times.
2023-04-03 18:32
more than one year
Even though Ngel Partners has a regulatory license, I still saw people being scammed. There are too many scammers in the foreign exchange industry. We must be vigilant!
2022-12-12 12:15
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