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Indonesia|5-10 years|
Retail Forex License|White label MT4|Regional Brokers|


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Server Name
NineStars-Demo MT4
Server Location Indonesia


+62 (024)760 6111
Jl. Jendral Sudirman No. 99 Semarang, Jawa Tengah - 50141


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NSF · Company Summary

Aspects Information
Name PT. Nine Stars Futures
Regulatory Body BAPPEBTI
Head Office Jl. Jendral Sudirman No. 99, Semarang, Jawa Tengah - 50141
Trading Platforms MetaTrader 4 (MT4)
Key Products Forex, Gold, Silver, Crude Oil, Olein
Trading Without Physical Delivery Yes, for commodities like Gold, Silver, and Crude Oil
Customer Support Phone, Fax, Email, “Contact Us” Form
Branch Locations Semarang (Head Office), Jakarta, Surabaya
Social Media Support Encouraged to follow, specifics not detailed


PT. Nine Stars Futures is a leading commodity trading firm in Indonesia, offering a broad spectrum of trading products and services. Operating under the regulatory oversight of BAPPEBTI, NSF is committed to providing a secure and compliant trading environment. The firm enables trading in various commodities, including Forex, precious metals, and energy products, utilizing the advanced MetaTrader 4 platform. With a focus on accessibility and customer satisfaction, NSF offers comprehensive customer support through multiple channels, ensuring clients' trading experiences are seamless and efficient.



NSF operates within the regulatory framework established by the Indonesian Commodity Futures Trading Regulatory Agency, known by its Indonesian acronym as BAPPEBTI. BAPPEBTI plays a pivotal role in overseeing and supervising various aspects of commodity futures trading within Indonesia, ensuring compliance with relevant laws, regulations, and standards. As a regulatory body, BAPPEBTI works to maintain the integrity and stability of the commodities market, safeguarding the interests of investors and stakeholders while fostering transparency and fair practices. Within this regulatory environment, NSF adheres to BAPPEBTI's guidelines, protocols, and directives to facilitate responsible and efficient operations within the Indonesian commodities trading landscape.


Pros and Cons

PT. Nine Stars Futures (NSF) offers a versatile trading environment, highlighted by its comprehensive selection of trading products and the advanced MetaTrader 4 (MT4) platform. The firm's adherence to regulatory standards set by BAPPEBTI ensures a secure trading experience. However, the reliance on physical market-based products might limit some trading strategies, and the detailed specifics of customer support channels could be better outlined for newer traders.

Pros Cons
  • Comprehensive Trading Products
  • Physical Market Dependence
  • Advanced Trading Platform (MT4)
  • Limited Information on Social Media Support
  • Regulated by BAPPEBTI
  • Potential for Complex Navigation
  • Accessible Customer Support
  • Trading Without Physical Delivery

Market Instruments

PT. Nine Stars Futures (NSF) provides a comprehensive selection of trading products tailored to meet diverse investment strategies. Among its flagship offerings is Forex (Foreign Exchange), enabling the exchange of currencies from different nations in a 24-hour global market. With high liquidity, superior order execution, and flexible online transactions, Forex trading through NSF offers investors the potential for high returns on investment and fixed spreads under all conditions.

Market Instruments

In addition to Forex, NSF facilitates trading in precious metals such as Gold and Silver. Gold serves as a popular commodity for investment, acting as a hedge against inflation or economic instability, while Silver offers further diversification opportunities. Both Gold and Silver products traded through NSF are based on physical markets, allowing for online transactions without physical delivery requirements. These products feature low transportation and storage costs, along with low spreads, enabling round-the-clock online trading and direct access to global commodity exchange pricing.

Moreover, NSF offers trading opportunities in other commodities such as Crude Oil, Olein, and various index contracts. Crude Oil contracts are based on the NYMEX market and traded without physical delivery requirements. The platform also facilitates trading in Olein, a derivative of crude palm oil, providing exposure to the agriculture sector. Additionally, NSF features index contracts based on Gold prices in the Loco London physical market, allowing for trading in Rupiah denomination without fixed end-of-day trading and physical delivery requirements.

Market Instruments

Beyond these products, NSF also offers multilateral trading opportunities. Multilateral trading involves transactions between multiple parties, typically facilitated through an organized exchange or platform. In this context, NSF provides access to various financial instruments such as derivatives, options, futures, and structured products, enabling investors to diversify their portfolios and manage risk effectively. By offering a wide range of products, including multilateral trading options, NSF aims to meet the diverse needs and preferences of investors seeking exposure to different asset classes and trading strategies.

Market Instruments

Trading Platforms

PT. Nine Stars Futures (NSF) offers MetaTrader 4 (MT4) as part of its trading platform suite. MT4 is a widely recognized and trusted trading platform known for its user-friendly interface, advanced charting capabilities, and customizable features. By providing MT4, NSF empowers traders with access to a robust and versatile platform that supports a diverse range of trading strategies and preferences. With MT4, investors can execute trades efficiently, analyze market trends effectively, and manage their portfolios with ease. Whether traders are novices or experienced professionals, MT4 through NSF ensures a seamless and intuitive trading experience, enabling them to capitalize on market opportunities and achieve their financial goals.

Trading Platforms
Trading Platforms

Customer Support

Customer support for PT. Nine Stars Futures (NSF) is accessible through various channels, catering to clients from different locations within Indonesia. Here is a summary of the contact methods available for NSF's customer support:

Head Office (Semarang):

  • Address: Jl. Jendral Sudirman No. 99, Semarang, Jawa Tengah - 50141

  • Phone: (024) 760 6111 (Hunting)

  • Fax: (024) 761 9111

  • Email:

Jakarta Branch:

  • Address: Grand Slipi Tower Lantai 36 Unit AL, Jl. Letjen S. Parman Kav 22-24, Jakarta Barat - 11480

  • Phone: (021) 2902 2006 (Hunting)

  • Fax: (021) 2902 2007

  • Email:

Surabaya Branch:

  • Address: Gedung Graha Bukopin Lt. M Unit 01-02-05-06, Jl. Panglima Sudirman 10-18, Surabaya, 60271

  • Phone: (031) 9925 2121 (Hunting)

  • Fax: (031) 9925 2190

  • Email:

Additionally, NSF encourages customers to follow them on social media for updates and possibly more informal support channels, though the specific platforms are not listed.

For direct inquiries or assistance, clients are advised to complete the “Contact Us” form provided on their website, which requires details such as full name, email address, telephone number, address, title, and message. This form is a structured way for customers to reach out for personalized assistance or information regarding NSF's services.

This approach highlights NSF's commitment to providing accessible and responsive customer support across its head office and branches, ensuring clients can easily get in touch through multiple communication channels based on their regional preference or convenience.

Customer Support


PT. Nine Stars Futures (NSF) is a prominent commodities trading firm in Indonesia, operating under the regulatory oversight of BAPPEBTI to ensure compliance with the country's financial trading standards and practices. NSF offers a broad array of trading products, including Forex, precious metals like Gold and Silver, as well as Crude Oil, Olein, and various index contracts, catering to diverse investment strategies. The firm provides the MetaTrader 4 (MT4) platform, renowned for its advanced features and user-friendly interface, facilitating efficient trading across its product range. NSF's customer support is robust, featuring multiple contact methods across its head office and branches in Semarang, Jakarta, and Surabaya, alongside a comprehensive “Contact Us” form on their website for personalized inquiries. This infrastructure underscores NSF's dedication to offering accessible, reliable trading opportunities and support to its clients within and possibly beyond Indonesia's borders.


Q1: What trading platforms does PT. Nine Stars Futures offer?

A1: PT. Nine Stars Futures offers the MetaTrader 4 (MT4) trading platform, known for its user-friendly interface, advanced charting tools, and customizable features, suitable for both novice and experienced traders.

Q2: How can I contact PT. Nine Stars Futures for support?

A2: You can contact PT. Nine Stars Futures through various methods including phone, fax, and email for their head office in Semarang and branches in Jakarta and Surabaya. Additionally, you can complete the “Contact Us” form on their website for specific inquiries.

Q3: What types of commodities can I trade with NSF?

A3: NSF enables trading in a range of commodities including Forex, Gold, Silver, Crude Oil, and Olein, along with various index contracts, catering to diverse trading strategies and investment preferences.

Q4: Is PT. Nine Stars Futures regulated?

A4: Yes, PT. Nine Stars Futures operates under the regulatory framework of BAPPEBTI, ensuring compliance with Indonesian laws, regulations, and standards for commodity futures trading.

Q5: Can I trade commodities without physical delivery at NSF?

A5: Yes, NSF offers trading in commodities like Gold, Silver, and Crude Oil based on physical markets, allowing for online transactions without the requirement for physical delivery, featuring low transportation and storage costs.

Broker Information

Company Name

PT.Nine Stars Futures



Regulatory Status


Platform registered country and region


Phone of the company
  • +62 (024)760 6111

  • (024)760 6111





Company address
  • Jl. Jendral Sudirman No. 99 Semarang, Jawa Tengah - 50141









Customer Service Email Address

Company Summary

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