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The WikiFX Score of this broker is reduced because of too many complaints!

FEX Global

Australia|5-10 years|
Suspicious Scope of Business|High potential risk|

https://www.fexglobal.com.au/

Website

Rating Index

Contact

+61 2 8024 5200
info@fex.com.au
https://www.fexglobal.com.au/
PO Box R506 Royal Exchange NSW 1225, AUSTRALIA
The WikiFX Score of this broker is reduced because of too many complaints!

Licenses

No valid regulatory information, please be aware of the risk!

VPS Standard
No restriction on the broker account. Support service provided by WikiFX

Single Core

1G

40G

Open Now

Contact number

English

+61 2 8024 5200

Broker Information

More

Company Name

FEX Global

Company Abbreviation

FEX Global

Platform registered country and region

Australia

Company website
Twitter
Linkedin

Pyramid scheme complaint

Expose

Check whenever you want

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Warning: Low score, please stay away! 3
Previous Detection : 2024-04-29
  • It has been verified that this broker currently has no valid regulation. Please be aware of the risk!
  • The number of the complaints received by WikiFX have reached 6 for this broker in the past 3 months. Please be aware of the risk and the potential scam!

WikiFX Verification

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    FEX Global · Company Summary

    FEX Global Review Summary in 6 Points
    Founded 5-10 years
    Registered Country/Region Australia
    Regulation Unregulated
    Market Instruments Energy, environmental and commodity-based futures and options
    Trading Platforms Applications from ISVs or bespoke direct Market Trading Applications
    Customer Support Contact us form, address, phone, fax, email, social media

    What is FEX Global?

    FEX Global, stationed in Australia, is geared towards offering and managing an assortment of futures and options contracts primarily aimed at the Asia-Pacific region. These contracts revolve around energy, environmental, and commodity-based aspects. Investors from Asia, the US, and Europe are offered a chance to handle and trade risks that accurately reflect the raw materials and energy commodity in the region. However, it's vital to highlight that the broker presently functions without proper regulation from acknowledged regulatory entities.

    FEX Globals homepage

    In our forthcoming article, we aim to deliver a thorough and meticulously structured assessment of the broker's services and offerings. Interested readers are encouraged to explore the article for in-depth insights. The conclusion will provide a succinct summary, encapsulating the broker's distinctive features to ensure a clear and comprehensive understanding for all readers.

    Pros & Cons

    Pros Cons
    • Diversified customer support channels • Unregulated
    • Negative reviews from their clients

    Pros:

    • Diversified customer support channels: FEX Global offers a variety of customer support channels. This includes phone support, an online 'Contact Us' form, and multiple social media platforms etc. This comprehensive network ensures efficient communication and allows them to readily address customer queries and concerns.

    Cons:

    • Unregulated: FEX Global is currently unregulated. This suggests there may be less oversight and control over its operations than a regulated entity. This could potentially pose risks for traders and investors, particularly in terms of compliance with industry standards and practices.

    • Negative reviews from their clients: There have been negative reviews from FEX Global's clients regarding fraud and withdrawal difficulties. This could indicate issues with their services, customer support, or overall customer satisfaction. Negative reviews can often impact a company's reputation and might deter prospective customers.

    Is FEX Global Safe or Scam?

    When considering the safety of a brokerage like FEX Global or any other platform, it's important to conduct thorough research and consider various factors. Here are some steps you can take to assess the credibility and safety of a brokerage:

    • Regulatory sight: Given FEX Global's operational framework, notable concerns arise from the absence of valid regulations. The absence of regulatory supervision provokes apprehensions about the platform's compliance with industry guidelines and the safeguarding of user's interest.

    No license
    • User feedback: On WikiFX, seven reports have been posted concerning instances of fraud and difficulties with withdrawals. This information is crucial as it raises concerns about the platform's transparency and reliability.

    • Security measures: FEX Global prioritizes security by implementing a robust privacy policy. This policy serves as a measure to protect client information and ensure confidentiality, bolstering the platform's commitment to maintaining secure operations.

    Products & Services

    FEX Global provides and operates a wide array of energy, environmental, and commodity-based futures and options contracts. Their services utilize technology from Nasdaq's matching engine to provide enhanced capabilities tailored to the most complex trading requirements. Unique order types, including a Tailored Strategy Market portal, can be used for presenting and trading non-standard exchange strategies.

    FEX Global also accommodates Off-Market trading through the support for Block Trades and Exchange for Physicals (EFPs). It enables participants to execute off-market trades via two facilities subject to Exchange and Clearing House approval. The facilities permit large block trades or EFPs to be agreed on and executed, provided they meet a minimum volume threshold defined by FEX Global. It's important to note that the seller is responsible for initially entering the transaction details and the buyer for confirming them.

    Their FEX Power products allow multi-legged block trades to be registered under specific conditions outlined in the FEX Global procedures. All these features enable FEX Global cater to a diverse set of trading needs.

    Products & Services

    Trading Platforms

    The FEX Global Market provides a globally accessible platform through its accredited Trading Participants. To ensure the quality of their service delivery, they partner with approved Independent Software Vendors (ISVs) or employ custom-made Direct Market Trading Applications. This approach enables the platform to cater to a wide array of trading needs and strategies.

    Trading Platforms

    Trading Tools

    FEX Global Market offers its clients a critical trading tool in the form of a trading and expiry calendar. This valuable resource helps traders to align their strategy with the cyclical nature of market activities and stay informed about crucial trading and contract expiry dates. Predicting these periods of heightened trading activity can provide significant trading opportunities.

    By planning ahead, participants can optimize their trades around these key calendar dates, making the most of expected market movements and fluctuations. It's another way FEX Global equips its clients with practical tools and resources to help them navigate the dynamic world of trading effectively.

    Trading Tools

    Customer Service

    FEX Global ensures customer service by providing support channels including telephone communication, an online 'Contact Us' form, fax and multiple social media platforms such as Twitter and LinkedIn. This comprehensive network ensures efficient communication, readily addressing customer queries and concerns.

    Address: Level 1, 7 Bridge Street, Sydney NSW 2000.

    T: +61 2 8024 5200.

    F: +61 2 8024 5234.

    Market Control Department: T: +61 2 8024 5250.

    Compliance Department: T: +61 2 8024 5252.

    Email: info@fexglobal.com.au.

    Postal Address: PO Box R506, Royal Exchange, NSW 1225, AUSTRALIA.

    contact details

    User Exposure on WikiFX

    It's significant to note that seven instances of fraud and withdrawal issues have been reported on WikiFX. This is a noteworthy warning sign, urging traders to cautiously review all pertinent information. Our platform serves as a valuable resource to assist you before commencing your trading endeavors. If you happen across any broker misconduct or if you have been a victim of unsavory behavior, we urge you to report the matter under our 'Exposure' section. Your contribution greatly aids our mission, and our proficient team will work diligently to address the concerns swiftly.

    User Exposure on WikiFX

    Conclusion

    FEX Global, an Australia-based broker, while equipped with expansive services in energy, environmental, and commodity-based contracts on futures and options in the Asia-Pacific region, is yet to be regulated. It has received negative feedback from customers, suggesting potential issues with their services or support.

    Consequently, prospective traders should exercise caution and perform thorough research before engaging with FEX Global. It is critical to make informed decisions to safeguard investments and ensure a positive trading experience.

    Frequently Asked Questions (FAQs)

    Q 1: Is FEX Global regulated?
    A 1: No. The broker is currently under no valid regulations.
    Q 2: Is FEX Global a good broker for beginners?
    A 2: No. It is not a good choice for beginners because its unregulated by any recognized bodies.
    Q 3: What kind of trading instruments does FEX Global offer?
    A 3: FEX Global offers energy, environmental, and commodity-based futures and options contracts through Asia, US and Europe areas.

    Risk Warning

    Online trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information provided in this review may be subject to change due to the constant updating of the company's services and policies.

    In addition, the date on which this review was generated may also be an important factor to consider, as information may have changed since then. Therefore, readers are advised to always verify updated information directly with the company before making any decision or taking any action. Responsibility for the use of the information provided in this review rests solely with the reader.

    User Reviews

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    selfcountry
    more than one year
    Attempting to withdraw from this platform has proven to be an exercise in futility. It's a perplexing situation – I can't withdraw my funds, yet they encourage additional deposits. The question that naturally arises is: why is this happening?
    2023-12-15 18:46
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