OTFX

On OTFX, customer service can be quite a rollercoaster—sometimes prompt, sometimes not. Their platform? User-friendly and pretty intuitive. There’s good news for traders on the spreads and fees front—it's in line with the industry standard. But they could spice things up a bit more on the trading instruments front. Their account types are varied, catering to traders across the board. Overall, my OTFX journey has largely been a positive experience.

While their account types offer commendable variety to cater to all sorts of traders, OTFX has room for improvement when it comes to customer service. It's a bit of a hit or miss. On the bright side, the spreads and fees are competitive. However, traders seeking diversity might be underwhelmed by the range of trading instruments available.