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FXCM , HFM Broker Comparison

Do you want to know which is the better broker between FXCM and HFM ?

In the table below, you can compare the features of FXCM , HFM side by side to determine the best fit for your needs.

  • Rating
  • Basic Information
  • Benchmark
  • Account Information
  • Relevant information
  • Rating
  • Basic Information
  • Benchmark
  • Account Information
  • Relevant information
 2 / 3   brokers in total
Rating
Score
Regulatory Status
WikiFX Guarantee
WikiFX Survey
Risk Evaluation
Exposure
Basic Information
Established
Regulatory license
MT4
MT5
Crypto
Deposit and withdrawal method
Benchmark
environment rating
Transaction Speed
Transaction speed rating
Average transaction speed
The highest transaction speed
The highest speed of opening positions
The highest speed of closing position
Slowest transaction speed
The lowest speed of opening positions
The lowest speed of closing position
Trading slippage
Transaction slippage rating
Average slippage
Maximum transaction slippage
Maximum positive slippage
Maximum negative slippage
Transaction Cost
Transaction cost rating
  • Average transaction cost
  • (EURUSD)
  • Average transaction cost
  • (XAUUSD)
Rollover Cost
Rollover cost rating
  • Average transaction cost
  • (EURUSD)
  • Average transaction cost
  • (XAUUSD)
Disconnection results
Software disconnection rating
Average disconnection frequency (times/day)
Reconnection time
Account Information
Accounts
Account name
Products
Deposit REQ
Maximum Leverage
Spread of majors
Forced Liquidation Ratio
Spread Types
Minimum Position
Crypto
Lock postition
Scalping
EA trading
FXCM
9.46
Regulated
Under guarantee
--
--
Above 20 years
ASIC,FCA,CYSEC,FSCA
--
B
A
435.8
278
278
281
1687
1687
1623
AA

EURUSD: -0.1

XAUUSD: 0.2

18
-1
18
C
15.23 USD/Lot
37.57 USD/Lot
C

Long: -5.75

Short: 2.7

Long: -43.81

Short: 20.2

AA
0.2
52.3
--
--
--
--
--
--
--
--
--
--
--
--
HFM
8.25
Regulated
Under guarantee
--
--
10-15 years
CYSEC,FCA,DFSA,FSA
Bank Transfers (wire transfer),Fastpay,Neteller,Credit/debit Cards (visa, mastercard),bitpay,Skrill,Crypto,PayRedeem,Webmoney
B
AA
345.1
109
109
125
1980
1980
1703
A

EURUSD: 0.1

XAUUSD: 0.5

25
-3
25
AA
10.27 USD/Lot
28.55 USD/Lot
D

Long: -7.04

Short: --

Long: -36.62

Short: --

AAA
0.2
119.5
ZERO,PRO,PREMIUM
Forex, Metal, indices, Energies, Stocks, Commodities, Bonds, ETFs
$0
1:30
From 0 on Forex
0.00
--
0.01 but depends from the instrument
--

FXCM 、 HFM BrokersRelevant information

Which broker is more reliable?

You can determine the reliability and credibility of a broker by checking four factors:

1.Forex broker introduction。

2.Are the transaction costs and expenses of fxcm, hotforex lower?

3.Which broker is safer?

4.Which broker provides better trading platform?

Based on these four factors, we can compare which is reliable. We have broken down the reasons as follows:

Forex broker introduction

fxcm
FXCM Review Summary in 10 Points
Founded 1999
Headquarters London, UK
Regulation FCA, ASIC
Market Instruments currency pairs, precious metals, commodities, global stock indices, treasury bonds
Demo Account Available
Leverage 1:30-1:400
EUR/USD Spread 1.3 pips
Trading Platforms MT4
Minimum deposit $50
Customer Support 24/5 phone, email, and live chat

What is FXCM?

FXCM is a retail forex broker that was founded in 1999. The company is headquartered in London, UK, but has offices and affiliates in a number of other countries, including Australia, Germany, France, Italy, Greece, Hong Kong, Japan, South Africa, and the United States.

The company provides online trading services in forex, contracts for difference (CFDs), and other financial instruments. FXCM offers various trading platforms including the popular MetaTrader 4 (MT4) platform and its own proprietary platform, Trading Station. The broker provides customer support in multiple languages and offers educational resources and market analysis tools to help traders make informed trading decisions.

What Type of Broker is FXCM?

FXCM is a retail forex and CFD broker that operates as a No Dealing Desk (NDD) broker. This means that FXCM does not take the opposite side of clients' trades and instead uses Straight Through Processing (STP) to send client orders to liquidity providers in the interbank market. This model is designed to provide traders with faster execution and more transparent pricing. FXCM also offers commission-based pricing, as opposed to spreads, which may appeal to traders who prefer a more transparent fee structure.

FXCM's website

Pros & Cons

FXCM is a well-established and reputable forex broker with over two decades of experience in the industry. Its strengths include its comprehensive educational resources, a wide range of trading instruments and platforms, and a global presence. FXCM also offers competitive pricing and flexible account options, making it accessible to traders of all levels.

However, FXCM's weaknesses include limited deposit and withdrawal options, high fees for certain services, and the potential for slippage during periods of high volatility. Some traders have also reported issues with customer support, particularly in non-English speaking regions.

Pros Cons
• Regulated by FCA and ASIC • US clients are unaccepted
• Commission-free trading available on Standard accounts • Limited product offerings beyond forex and CFDs
• Multiple trading platforms to choose from, including MetaTrader 4 and Trading Station • Limited educational resources compared to some other brokers
• Competitive spreads on forex pairs • Limited research and analysis tools
• No deposit or withdrawal fees • Limited customer support availability on weekends
• Low minimum deposit requirement • Limited payment options

It's worth noting that the pros and cons listed above are not exhaustive and may not necessarily apply to every trader's individual experience with FXCM.

Overall, FXCM can be a good choice for traders who prioritize education and a diverse range of trading options, but it may not be the best fit for those who require a specific deposit or withdrawal method, or who prioritize low fees above all else.

Is FXCM Safe or Scam?

FXCM is a legitimate broker with a long-standing reputation in the industry. The company is regulated by top-tier financial authorities, such as the FCA in the UK and the ASIC in Australia, which ensures that it operates under strict financial and ethical guidelines. FXCM also has a solid track record of handling client funds in a secure and responsible manner.

However, like any broker, there are potential risks involved in trading, such as market volatility and the possibility of losses. It's important to carefully evaluate the risks and benefits before deciding to trade with any broker.

How are you protected?

FXCM provides negative balance protection and offers its clients access to segregated accounts, providing additional security measures. More details can be found in the table below:

Protection Measure Detail
Regulation FCA, ASIC
Segregated Funds Yes
Investor Protection Up to £85,000
Negative Balance Yes
Financial Audit Yes
Insurance No

Note: The table only includes a few of the many safety measures that FXCM employs to protect its clients.

Our Conclusion on FXCM Reliability:

FXCM is a well-regulated and reputable broker with a long-standing history in the industry. The company is regulated by top-tier financial authorities and has multiple licenses, demonstrating a commitment to client protection.

However, FXCM has faced regulatory penalties in the past and the company's reputation was negatively impacted. Overall, while FXCM has had some past issues, the broker has taken steps to address them and appears to be a reliable choice for traders.

Market Instruments

FXCM offers investors a diverse range of tradable instruments, including currency pairs, precious metals, commodities, global stock indices, treasury bonds, as well as a forex basket, a stock basket, CNH, and other popular products.

Accounts

There are two types of accounts: Regular Accounts and Premier Accounts. Regular accounts have a minimum deposit of $50 and allow investors to trade up to 39 popular currency pairs and the entire CFD range.

The Premier Account is designed for high-volume investors and requires, firstly, an FXCM account or a new account, a total USD notional trading volume of $10 million per natural month. The account offers investors a range of benefits: exclusive support, premium services, and tailor-made trading solutions.

Leverage

FXCM offers different leverage levels based on the jurisdiction of the client and the type of trading account. In general, FXCM offers leverage up to 1:400 for forex trading, and up to 1:200 for CFD trading on certain instruments. It's important to note that high leverage increases the potential for both profits and losses, so traders should use it with caution and have a good risk management strategy in place.

It's also worth noting that different regulatory bodies have different restrictions on leverage. For example, in the United States, the maximum leverage for forex trading is limited to 1:50, while in Europe, it's limited to 1:30 for retail clients. Traders should always check the specific leverage restrictions for their jurisdiction and account type before trading.

Spreads & Commissions

The spreads are 1.3 pips for EUR/USD, 2.3 pips for EUR/GBP, and 1.8 pips for AUD/USD. The Premier account offers investors a cashback offers. If a client trades EUR/USD pair and reaches $300 million in notional volume for the month (for the fifth step), then the cashback amount is $25/million, for a total cashback amount of $7,500. The cashback for equity index CFD products ranges from $1 to $3 per million USD.

Below is a comparison table about spreads and commissions charged by different brokers:

Broker EUR/USD Spread Commission
FXCM 1.3 pips $25/1M traded
IG 0.6 pips No
Oanda 0.9 pips No
Pepperstone 0.0 pips AUD $3.5 / side / 100k traded
XM 0.6 pips No
Plus500 0.6 pips No

Note: Spreads can vary depending on market conditions and volatility.

Trading Platforms

FXCM has fully optimized and upgraded its MT4 platform to execute traders' orders faster and more consistently. The advantages of MT4 are setting stop-loss/stop gain before execution, setting stop loss and stop gain of 0.01 (micro) lot when creating a new trade, trading with more accurate lot sizes, enhancing risk management by partially closing positions, and controlling when traders want to close a position and how much of a position traders want to close.

In addition, FOREX offers a free MT4 Virtual Private Server (VPS) storage service. This VPS has three advantages: EA will continue to operate when the computer is turned off; the server is dedicated to EA trading and will not operate other applications; and traders can log into their platform from any computer even if they do not have MetaTrader4 installed.

MetaTrader4

Overall, FXCM's trading platforms offer a range of advanced features and tools that can appeal to traders of all levels and styles.

Broker Trafing Platform
FXCM MetaTrader4
IG IG Trading, MetaTrader4
Oanda Oanda Trade, MetaTrader4, Oanda Web Trading
Pepperstone MetaTrader4, MetaTrader5, cTrader, Pepperstone Webtrader
XM MetaTrader4, MetaTrader5
Plus500 Plus500 WebTrader, Plus500 Windows Trader

Deposits & Withdrawals

FXCM welcomes several payment methods, including online banking payments, bank transfers, and other payments. The minimum single deposit for CUP is $100, and the minimum deposit for a credit card or wire transfer is $50. Besides, traders can withdraw funds once a month for free.

Minimum deposit requirement

The minimum deposit requirement for FXCM varies depending on the account type and the region of the client. For example, in the UK and some other regions, the minimum deposit for a Standard account is £300 or equivalent in another currency, while for the Mini account, it is £50 or equivalent.

However, in some other regions, such as the US, the minimum deposit for a Standard account is $5,000, while for the Mini account, it is $50. It is important to check the minimum deposit requirement for the specific account type and region before opening an account with FXCM.

FXCM minimum deposit vs other brokers

FXCM Most other
Minimum Deposit $50 $100

FXCM Money Withdrawal

To withdraw funds from your FXCM account, you need to follow these steps:

Step 1: Log in to your FXCM account on the FXCM website.

Step 2: Click on the “MyFXCM” menu and select “Withdraw.”

Step 3: Select the account you wish to withdraw from and choose your withdrawal method.

Step 4: Enter the amount you wish to withdraw and provide any additional information that may be required for your chosen withdrawal method.

Step 5: Review and confirm your withdrawal request.

Step 6: Once your withdrawal request has been processed, you will receive an email confirmation with details of the transaction.

It's important to note that the time it takes for your funds to be withdrawn will depend on the withdrawal method you choose and the processing times of your bank or payment provider.

Fees

Apart from spreads and commissions, FXCM also charges overnight fees. Overnight fees, also known as swap fees, are charged for positions that are held overnight.

FXCM does not charge any deposit fees, but there are withdrawal fees depending on the withdrawal method used. For example, bank wire withdrawals are subject to a $40 fee, while credit card withdrawals are subject to a 1.8% fee.

Inactivity fees may also be charged if an account is inactive for a certain period. For example, FXCM charges an inactivity fee of $50 per year if there are no trades or open positions for 12 months.

It is important to review the fee schedule on FXCM's website before opening an account to ensure a full understanding of the fees associated with trading.

See the fee comparison table below:

Broker Deposit Fee Withdrawal Fee Inactivity Fee
FXCM Free for most methods Free for most methods $50/year
IG Free Free $18/month
Oanda Free Free $10/month
Pepperstone Free Free for Australian bank transfer, $20 for international wire transfer $0
XM Free Free $5/month after 90 days of inactivity
Plus500 Free $10 $10/quarter

Please note that these fees may be subject to change and may vary depending on your location and account type. It's always a good idea to check with the broker directly for the most up-to-date information.

Customer Service

FXCM offers customer support via phone, email, and live chat 24/5 during market hours. They also have a FAQ section on their website to provide answers to common questions. FXCM provides localized support in various languages and countries, and they have a team dedicated to handling account-related inquiries.

In addition, they offer remote assistance through TeamViewer to assist clients with any technical issues they may encounter. Overall, FXCM is known for their responsive and helpful customer support.

Pros Cons
• 24/5 customer support through phone and chat • No 24/7 customer support
• Multilingual support • No local office in some countries
• Comprehensive FAQ section on the website • No dedicated account manager
• Personalized support for VIP clients • Some clients report slow response times for inquiries

Note: The above information is based on general feedback from clients and may not be applicable to every individual experience.

Education

FXCM offers a range of educational resources to help traders improve their knowledge and skills. Some of the educational resources available on the FXCM website include:

  • Webinars: Live and recorded webinars covering a variety of trading topics, including market analysis, technical analysis, and trading strategies.

  • Video library: A collection of videos covering various trading topics, including trading psychology, chart patterns, and trading platforms.

  • Trading guides: In-depth guides on various trading topics, including Forex trading, stock trading, and trading psychology.

  • Forex news: Daily updates on market news and analysis from FXCM's team of experts.

  • Trading signals: Trading signals based on technical analysis and market trends.

Conclusion

In conclusion, FXCM is a well-established and reputable broker that offers a range of trading instruments and account types with competitive spreads and commissions. The broker's trading platforms are user-friendly and offer advanced features for traders of all levels. Additionally, FXCM provides educational resources and excellent customer support, including 24/5 support in multiple languages.

However, FXCM does have some drawbacks, including the lack of negative balance protection and the high inactivity fee. The broker is also not available in all countries, which may limit accessibility for some traders. Overall, FXCM is a reliable and trustworthy broker that can meet the needs of both beginner and experienced traders.

Frequently Asked Questions (FAQs)

Q 1: Is FXCM regulated?
A 1: Yes. It is regulated by FCA and ASIC.
Q 2: Does FXCM offer demo accounts?
A 2: Yes.
Q 3: Does FXCM offer industry-standard MT4 & MT5?
A 3: Yes. It offers MT4 and Trading Station.
Q 4: What is the minimum deposit for FXCM?
A 4: The minimum initial deposit to open an account is $50.
Q 5: Is FXCM a good broker for beginners?
A 5: Yes. It is a good choice for beginners because it is regulated well and offers various trading instruments with competitive trading conditions on the leading MT4 platform. Also, it offers demo accounts that allow traders to practice trading without risking any real money.
hotforex

Founded 2010
Registered Country/Region Cyprus
Regulation CYSEC, FCA, DFSA, FSA (Offshore), CNMV
Trading Instruments 3500+, Forex, commodities, metals, bonds, energies, ETFs, indices, cryptos, stocks
Demo Account Available
Account Types Premium, Pro, Zero, Cent
Maximum Leverage 1:2000
Spread 0.0 pips onwards
Trading Platform MetaTrader4, MetaTrader5, HFM mobile app
Minimum Deposit $0
Deposit & Withdrawal Bank transfer, credit/debit card, crypto, Fasapay, Neteller, PayRedeem, Skrill, bitpay
Educational Resources Trading courses, educational videos, webinars, seminars, podcasts
Customer Support Live chat, contact form, phone: +44-2030978571, email: support@hfm.com, social media

What is HFM?

HFM, a trading name of HF Markets Group, founded in 2010, is a financial broker that provides both individual and institutional clients with online trading services. HFM has been headquartered in Cyprus but serves several global offices in Dubai, South Africa, and offshore entities in St Vincent and the Grenadines, all under respective regulatory authorities.

HFM's home page

In the following article, we will analyse the characteristics of this broker in all its dimensions, providing you with easy and well-organised information. If you are interested, read on.

What Type of Broker is HFM?

HFM is a Market Making (MM) broker, which means that it acts as a counterparty to its clients in trading operations. That is, instead of connecting directly to the market, HFM acts as an intermediary and takes the opposite position to its clients. As such, it can offer faster order execution speed, tighter spreads and greater flexibility in terms of the leverage offered.

However, this also means that HFM has a certain conflict of interest with their clients, as their profits come from the difference between the bid and ask price of assets, which could lead to them making decisions that are not necessarily in the best interests of their clients. It is important for traders to be aware of this dynamic when trading with HFM or any other MM broker.

Pros & Cons

Pros Cons
• Well-regulated • Maximum leverage up to 1:2000
• Wide range of trading instruments • Regional restrictions
• Multiple account types
• Rich educational resources
• Multiple trading platforms
• Various customer channels

Pros:

  • HFM is a well-regulated company by various reputable authorities, providing a high level of security to traders' funds and personal information.

  • The company offers a wide range of trading instruments, including forex pairs, cryptocurrencies, commodities, and stocks, with over 3500 instruments to choose from.

  • There are multiple account types available, including Premium, Pro, Zero, and Cent, catering to the different needs of traders.

  • HFM offers rich educational resources such as webinars, video tutorials, and daily analysis, providing valuable insights for traders.

  • The company provides multiple trading platforms including MetaTrader4, MetaTrader5, and their proprietary HFM platform, giving traders a wide range of options to choose from.

  • HFM offers various customer channels, through multiple channels including email, phone, and live chat.

Cons:

  • The maximum leverage offered by HFM is up to 1:2000, which can be risky for inexperienced traders.

  • HFM does not provide services to residents of the USA, Canada, Sudan, Syria, North Korea, Iran, Iraq, Mauritius, Myanmar, Yemen, Afghanistan, Vanuatu and EEA countries.

Is HFM Safe or Scam?

• HF Markets (Europe) Ltd is regulated by Cyprus Securities and Exchange Commission - CySEC, with regulatory license number 183/12, and regulated by CNMV under license number 3427

regulated CYSEC license
regulated CNMV license

• HF Markets (UK) Limited, its UK entity, under the regulation of the Financial Conduct Authority - FCA in the UK (license number 801701)

regulated FCA license

• HF Markets (DIFC) Limited, the Dubai entity under regulation of Dubai Financial Services Authority - DFSA (license number F004885)

regulated DFSA license

• HF Markets (Seychelles) Ltd, authorized and offshore regulated by the Seychelles Financial Services Authority (FSA), with Regulatory License No. SD015

offshore regulated FSA license

HFA appears to be a serious player when it comes to offering protection measures for its clients. They provide market leading insurance, positioning themselves as an industry leader in financial safety.

In addition to this, they maintain their accounts with major banks and ensure the segregation of client funds for added security. They also provide protection against negative balances, helping traders avoid owing more than they've invested.

Along with these measures, HFA implements robust risk management strategies to further safeguard their clients' assets. This shows their commitment to providing a secure and reliable trading environment for their users.

protection measures

Market Instruments

HFM offers a diverse range of more than 3500 instruments across various asset classes, including forex, commodities, metals, bonds, energies, ETFs, indices, cryptos, and stocks. This extensive offering provides traders with a wide range of investment opportunities and the ability to diversify their portfolio. Traders can access multiple asset classes within a single platform, making it convenient and efficient to trade across various markets.

Market Instruments

However, with such a large number of instruments available, it can be overwhelming for beginner traders and may require more in-depth knowledge of multiple asset classes and their underlying factors to create effective trading strategies. Additionally, some instruments may have low liquidity or high volatility, leading to higher risks, and certain instruments may have high spreads or commissions, increasing trading costs.

Account Types

HFM indeed offers a range of accounts to suit various trading styles and levels. They provide the option of Premium, Pro, Zero, and Cent accounts, catering to both novice and experienced traders.

Account Types

The Pro account requires an initial deposit of $/€100/₦50,000/¥13,000 to get started. Interestingly, HFM does not impose a minimum deposit requirement for its Premium, Zero, and Cent accounts, making them highly accessible options.

Alongside these, they also offer free demo accounts, allowing potential traders to test out their platform and develop their trading strategies before committing real money.

How to Open an Account?

Opening an account with HFM typically involves a few standard steps:

Step 1: Visit the HFM website and click on the “Register” button.

click on the Register button

Step 2: Fill out the registration form with your personal information such as country of residence, email address, and password.

Fill out the registration form

Step 3: Once you've completed the registration form, you'll need to submit some documents to verify your identity and address. This generally involves uploading a copy of your passport or national ID for identification and a utility bill or bank statement for proof of address.

Step 4: After identity verification, you can choose your account type. HFM offers Premium, Pro, Zero, and Cent accounts. The Pro account requires a minimum initial deposit of $/€100/₦50,000/¥13,000, while the other three types do not have a minimum deposit requirement.

Step 5: Once you've selected your account type, you can make the necessary deposit using your preferred method of payment.

Step 6: After your deposit is confirmed, your account should be set up and ready for trading.

Remember, HFM also offers a demo account for practicing trading strategies without risking real money. It's recommended to start there if you're new to trading or this platform.

Leverage

HFM offers a maximum leverage of up to 1:2000, which can be an attractive feature for traders looking to maximize their potential profits with a smaller investment. This high leverage also provides greater market exposure and trading opportunities, allowing traders to take advantage of price movements in various markets.

However, it is important to note that high leverage also comes with high risk and potential losses. Traders must exercise proper risk management and discipline to avoid margin calls and account liquidation. While this feature may attract experienced traders, it may not be suitable for all, especially beginners or those with limited capital.

Overall, the maximum leverage offered by HFM can be a valuable tool for traders, but it must be used responsibly and with caution.

Spreads & Commissions

HFM caters to different trading preferences with variable spreads across its account types.

Account Type Spread (Variable) Commission
Premium From 1.2 pips N/A
Pro From 0.5 pips
Zero From 0 pips on forex & gold
Cent From 1.2 pips

The Premium and Cent accounts offer spreads starting from 1.2 pips. The Pro account has even lower spreads starting from 0.5 pips. The most versatile is the Zero account, which offers spreads from zero pips on forex and gold trading, providing an entry point for cost-effective trading.

However, specific information on the trading commissions is not disclosed directly. You might need to reach out to their customer service or check thoroughly on their website for further details on this.

Trading Platforms

HFM offers multiple trading platforms including the popular MetaTrader4 and MetaTrader5 platforms as well as their proprietary HFM mobile app.

Trading Platforms

The MetaTrader4 and MetaTrader5 platforms are widely used in the industry and provide traders with access to a wide range of trading tools and indicators.

The HFM mobile app is relatively new but has an intuitive user interface and advanced charting features. However, it may have limited customization options and a limited selection of third-party plugins and add-ons.

MT4 VS MT5 VS HFM mobile app

Some traders may find the platforms too complex to use, but overall, HFM's platform dimension offers a good variety of options for traders of all skill levels.

Deposits & Withdrawals

HFM indeed provides a variety of options to make deposit and withdrawal processes simple and flexible for its customers. They accept bank transfers, major credit/debit cards (Visa & MasterCard), and several electronic payment methods such as crypto, Fasapay, Neteller, PayRedeem, Skrill, and Bitpay.

The minimum deposit or withdrawal limit is quite low, set at $5 for most payment methods, which makes it convenient for traders of all sizes.

HFM minimum deposit vs other brokers

HFM Most other
Minimum Deposit $5 $100

They also ensure cost-effectiveness by not charging for most deposits and withdrawals. The processing times for transactions can vary depending upon the chosen method. Importantly, they have a system in place where withdrawals submitted before 10:00am server time are processed the same business day between 7:00am and 5:00pm.

More details can be found in the below screenshots.

Deposits
Withdrawals

Education

HFM is deeply committed to trader education and offers a comprehensive suite of educational resources for traders at all levels. They provide in-depth trading courses that cover a wide range of topics, aiming to enhance traders' knowledge and trading skills.

trading courses

Their portfolio of educational resources also includes engaging videos that explain intricate trading concepts in an easy-to-understand format.

videos

They hold webinars and seminars (upcoming), giving both novice and experienced traders the opportunity to learn first-hand from industry experts.

webinars
seminars (upcoming)

Additionally, HFM provides insightful podcasts featuring discussions on various trading topics.

podcasts

These educational offerings are designed to help traders better understand the markets and make well-informed trading decisions.

Customer Service

HFM offers multiple avenues of customer support to ensure all client queries and concerns are attended to. The live chat feature on their platform allows for real-time assistance, alongside a contact form for more comprehensive inquiries.

contact form

They can also be reached through their phone number: +44-2030978571 or via email at support@hfm.com.

contact details

For those who prefer social media interactions, they have an active presence on Facebook, Twitter, Telegram, Instagram, YouTube, and LinkedIn where they post regular updates and users can interact with them.

Lastly, for common questions, their FAQ section could be of help as it covers a range of general queries.

FAQ page

Frequently Asked Questions (FAQs)

Q 1: Is HFM regulated well?
A 1: Yes. It is regulated by CYSEC, FCA, DFSA, FSA (Offshore), and CNMV.
Q 2: At HFM, are there any regional restrictions for traders?
A 2: Yes. HFM does not provide services to residents of the USA, Canada, Sudan, Syria, North Korea, Iran, Iraq, Mauritius, Myanmar, Yemen, Afghanistan, Vanuatu and EEA countries.
Q 3: Does HFM offer demo accounts?
A 3: Yes. It offers free demo accounts.
Q 4: Does HFM offer industry leading MT4 & MT5?
A 4: Yes. HFM offers the popular trading platforms MetaTrader4, MetaTrader5, and HFM mobile app.
Q 5: What is the minimum deposit required to open an account with HFM?
A 5: There is no minimum deposit required to open an account with HFM.

Risk Warning

Online trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information provided in this review may be subject to change due to the constant updating of the company's services and policies.

In addition, the date on which this review was generated may also be an important factor to consider, as information may have changed since then. Therefore, readers are advised to always verify updated information directly with the company before making any decision or taking any action. Responsibility for the use of the information provided in this review rests solely with the reader.

Are the transaction costs and expenses of fxcm, hotforex lower?

To compare transaction costs across different brokers, our experts analyze the transaction-specific fees (such as spreads) and non-trading fees (such as inactivity fees and payment costs).

To get a comprehensive understanding of how cheap or expensive fxcm and hotforex are, we first considered common fees for standard accounts. On fxcm, the average spread for the EUR/USD currency pair is -- pips, while on hotforex the spread is From 0 on Forex.

Which broker between fxcm, hotforex is safer?

To determine the safety of our top brokers, our experts will consider many factors. This includes which licenses the broker holds and the credibility of these licenses. We also consider the history of brokers, because long-term brokers are usually more reliable and trustworthy than new brokers.

fxcm is regulated by ASIC,FCA,CYSEC,FSCA. hotforex is regulated by CYSEC,FCA,DFSA,FSA.

Which broker between fxcm, hotforex provides better trading platform?

When our experts review brokers, they will open their own accounts and trade through the broker's trading platform. This enables them to comprehensively evaluate the quality, ease of use, and function of the platform.

fxcm provides trading platform including -- and trading variety including --. hotforex provides trading platform including ZERO,PRO,PREMIUM and trading variety including Forex, Metal, indices, Energies, Stocks, Commodities, Bonds, ETFs.

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