eToro	Basic Information
Founded in	2007
Headquarters	United Kingdom
Regulations	CySEC, FCA, ASIC
Tradable Assets	Stocks, Cryptocurrencies, Currencies, Commodities, ETFs
Minimum Deposit	$10
Trading Fees	Commission-free trading, Spreads from 0.75 pips on EUR/USD
Non-Trading Fees	Withdrawal fee of $5, Inactivity fee of $10/month after 12 months of inactivity
Leverage	Up to 1:30 for retail clients, up to 1:400 for professional clients
Trading Platforms	eToro proprietary platform, MetaTrader 4
Mobile Trading	Yes, available on iOS and Android
Customer Support	24/5 live chat, email support
Educational Resources	Social trading, educational videos, blog articles, eToro Academy
Demo Account	Yes, unlimited time
Other Features	CopyTrader, Popular Investor Program, eToro Wallet

Overview of eToro

eToro is a multi-asset social trading platform that has gained widespread popularity among investors, traders, and social media enthusiasts since its inception in 2007. It offers users access to a wide range of financial instruments, including stocks, cryptocurrencies, forex, indices, and commodities, among others. The platform provides a user-friendly interface that caters to both novice and experienced traders alike, making it one of the most popular trading platforms on the market.

One of eToro's standout features is its social trading capabilities, which allow users to copy the trades of successful traders and build their investment portfolios. The platform has a large community of traders who share insights, strategies, and knowledge, making it an excellent learning resource for traders looking to improve their skills.

Is eToro legit or a scam？

eToro is a legitimate and regulated online brokerage firm that has been operating since 2007. It is licensed and regulated by several reputable financial authorities, including the Financial Conduct Authority (FCA) in the UK, the Australian Securities and Investments Commission (ASIC), and the Cyprus Securities and Exchange Commission (CySEC). The company is also a member of the Investor Compensation Fund, which provides additional protection for traders' funds. However, as with any investment platform, there are risks involved in trading, and traders should always be aware of the potential risks and take steps to protect their investments.

Pros & Cons

eToro's user-friendly interface, range of trading assets, and social trading features have made it popular among both beginner and experienced traders. However, as with any trading platform, eToro has its pros and cons, which potential users should consider before signing up. In this section, we will discuss the advantages and disadvantages of using eToro as a trading platform.

Pros	Cons
User-friendly and easy-to-use platform	Higher spreads compared to some other brokers
Regulated by reputable financial authorities	Limited range of tradable assets
Copy trading and social trading features	Limited research and analysis tools
Wide range of payment methods	Inactivity fee charged after 12 months of inactivity
Commission-free trading on stocks and ETFs	Withdrawal fee of $5
Demo account available for practice	Limited customer support options

Market Instruments

eToro offers a wide range of financial instruments for traders to choose from, covering various markets globally. Traders can access more than 2,400 assets, including popular currencies, commodities, indices, and stocks from exchanges around the world. Furthermore, eToro enables traders to trade cryptocurrency, such as Bitcoin and Ethereum, which has become a popular asset class in recent years due to its high volatility and potential for substantial profits. With this wide range of instruments available, traders can diversify their portfolios and explore various markets to find the best investment opportunities.

Pros	Cons
Wide variety of assets including stocks, cryptocurrencies, commodities, forex, and more	Limited selection of options and futures contracts
Commission-free trading on most instruments	Limited research tools for fundamental analysis
Availability of social trading, allowing for copy trading and following other traders' strategies	Limited access to less popular or niche assets
Option to trade fractional shares for stocks, making it accessible to investors with small capital	Limited trading hours on certain assets, such as cryptocurrencies
	Lack of transparency in pricing structure for some assets

Account Types

eToro provides traders with two primary types of accounts to choose from, namely the Retail and Professional accounts. These account types differ in various aspects, such as trading features, account requirements, leverage limits, and the level of regulatory protection they offer.

eToro's Retail account is suitable for most traders and investors. This account type requires a minimum deposit of $500 and provides access to all eToro's trading instruments, including cryptocurrencies, stocks, ETFs, commodities, and more. Retail account holders can also benefit from eToro's social trading features, which allow users to follow and copy other successful traders on the platform. However, retail account holders are limited to a maximum leverage of 1:30, as per regulatory requirements.

eToro's Professional account is designed for experienced traders who meet certain criteria, such as having a minimum of two years of trading experience and meeting certain financial thresholds. This account type provides access to higher leverage of up to 1:400, and allows users to benefit from reduced margin requirements and negative balance protection. However, professional account holders are not eligible for certain investor protection rights, such as compensation schemes, as they are deemed to have a higher level of trading knowledge and experience.

Aspects	Pros	Cons
Account Types	Offers both retail and professional accounts	Professional accounts require certain qualifications
Minimum Deposit	Low minimum deposit requirement for retail account	High minimum deposit requirement for professional account
Commission	No commission on trades for most assets	Higher spreads compared to other brokers
Leverage	Up to 1:30 for major currency pairs	Limited leverage options for professional accounts
Platform	User-friendly platform with social trading features	Limited customization options
Customer Support	24/7 customer support in multiple languages	Phone support only available during market hours

How to open an account with eToro？

To open an account with eToro, you need to follow these steps:

• Go to the eToro website and click on the “Join Now” button.

• Enter your personal information, including your name, email address, and phone number.

• Verify your email address by clicking on the verification link sent to your email. Provide additional information, including your date of birth, address, and tax ID number. Agree to the terms and conditions and submit your application.

• Wait for eToro to review and approve your account, which usually takes a few minutes to a few business days.

• After approval, you can fund your account with preferable payment methods and then start your real trading with this broker.

Demo Account

eToro offers a demo account for traders who want to practice trading strategies without risking real money. The eToro demo account provides $100,000 in virtual money and is valid for an unlimited amount of time, allowing traders to familiarize themselves with the platform and practice their trading skills.

To open a demo account, traders can simply sign up for an eToro account and select the option to use the demo account. It's important to note that the eToro demo account does not require any deposit or funding, making it a risk-free way to test out the platform.

When using the demo account, traders should keep in mind that the virtual money provided is not real, and any profits or losses made are also not real. It's also important to note that while the demo account provides a good introduction to the platform, it may not accurately reflect the actual market conditions and trading experience.

Leverage

eToro offers leverage for trading various financial instruments. The maximum leverage provided by eToro varies depending on the instrument and the jurisdiction of the client. For example, for major forex pairs, eToro offers leverage up to 1:30 for retail clients and up to 1:400 for professional clients. For commodities such as gold and silver, leverage can be up to 1:20 for retail clients and up to 1:100 for professional clients. For stocks, eToro offers leverage up to 1:5 for both retail and professional clients. It is noted that high leverage can amplify your potential returns, but more importantly, it can increase your risks.

Spreads & Commissions (Trading Fees)

eToro's spreads vary depending on the asset being traded. The platform charges variable spreads, which means that the spread can widen or narrow depending on market conditions. The typical spread for major currency pairs such as EUR/USD and GBP/USD is around 3 pips during normal market conditions. However, this can vary depending on market volatility and liquidity.

For other assets, such as cryptocurrencies and commodities, eToro's spreads are generally higher. For example, the spread for Bitcoin can range from 0.75% to 5% depending on market conditions.

Pros	Cons
Zero commission on stock and ETF trading	Wider spreads compared to other brokers
Competitive spreads on major forex pairs	Overnight fees charged on leveraged positions
No hidden fees or surprises	Limited selection of exotic currency pairs
Transparent pricing	Higher spreads on cryptocurrencies
Tight spreads on commodities and indices	Spreads can widen during volatile market conditions

Non Trading Fees

In addition to spreads and commissions, eToro also imposes a few non-trading fees that traders should take into consideration before trading on this platform. These fees include:

• Withdrawal fee: eToro charges a withdrawal fee of $5 per withdrawal. This fee is relatively low compared to other brokers.

• Inactivity fee: If you don't log in to your eToro account for 12 months, an inactivity fee of $10 per month will be charged to your account. This fee is charged until you log in again or until your account balance reaches zero.

• Overnight fees: eToro charges overnight fees or rollover fees for positions held open overnight. The amount of the fee depends on the instrument traded, the direction of the position, and the size of the position.

• Currency conversion fee: If you deposit funds in a currency different from the base currency of your account, eToro charges a currency conversion fee. The fee is 0.5% of the deposited amount, and it's calculated based on the exchange rate at the time of the conversion.

Pros	Cons
No commissions on stock and ETF trading	Higher spreads compared to other brokers
No deposit fees	High withdrawal fees
No account maintenance fees	Inactivity fee after 12 months of inactivity
No fees for using the CopyTrader feature	Limited payment methods
No fees for currency conversion	Overnight fees for positions held overnight
	High fees for using PayPal as a payment method

Trading Platform

eToro offers its proprietary trading platform, which is designed to be user-friendly and intuitive, particularly for novice traders. The platform provides a variety of tools and features, including real-time market data, advanced charting tools, and an easy-to-use order entry system.

One of the most notable features of the eToro platform is its social trading functionality, which allows users to follow and copy the trades of successful traders. This feature is particularly appealing to new traders who may lack the knowledge or experience to make their own trades.

In addition to its proprietary platform, eToro also supports the popular MetaTrader 4 (MT4) platform, which is widely used by traders around the world. MT4 is known for its advanced charting capabilities, extensive library of technical indicators, and the ability to automate trading strategies through the use of Expert Advisors (EAs).

Here is a comparison table of the trading platform offered by eToro, FP Markets and Exness:

Broker	Trading Platform	Desktop	Web-based	Mobile
eToro	eToro Platform	✔️	✔️	✔️
FP Markets	MetaTrader 4 (MT4)	✔️	✔️	✔️
Exness	MetaTrader 4 (MT4)	✔️	✔️	✔️

Deposits & Withdrawals

eToro accepts multiple payment methods, including credit/debit cards, bank transfers, and e-wallets such as PayPal, Neteller, and Skrill. The minimum deposit amount is $10, which is relatively low compared to other brokers in the industry. Deposits are usually processed instantly or within one business day, depending on the payment method. eToro does not charge any deposit fees, but some payment providers may have their own fees.

eToro allows you to withdraw funds using the same payment methods as deposits.The minimum withdrawal amount is $30, and there is a withdrawal fee of $5.Withdrawals are usually processed within one business day, but it may take longer for bank transfers.Before making a withdrawal, you need to verify your identity and complete the necessary KYC (Know Your Customer) procedures. eToro also has a policy of returning funds to the original payment method used for deposits, whenever possible.

Pros	Cons
Wide range of payment methods available including credit/debit cards, PayPal, and bank transfer	Withdrawal fee of $5 per transaction
Quick and easy deposit process with most methods being processed instantly	Minimum withdrawal amount of $30
No deposit fees charged by eToro	Limited number of currencies available for deposits and withdrawals
Supports deposits and withdrawals in multiple currencies	Withdrawal processing time can take up to 7 business days
Allows users to set up multiple payment methods for convenience	Third-party fees may be charged by payment processors
Negative balance protection ensures that users cannot lose more than they have deposited	Users may need to provide additional verification documents for withdrawals

Customer Support

Customer support is an important aspect of any online brokerage firm, and eToro is no exception. eToro offers various channels for customers to get in touch with its support team. These channels include:

• Live chat: This is available 24/5, Monday to Friday. It is the fastest and most efficient way to get support.

• Email: Customers can send an email to the eToro support team. The response time is usually within 24 hours.

• Phone: Customers can also call the support team during office hours. eToro provides local phone numbers for various countries.

• Social media: eToro has a presence on various social media platforms, including Twitter and Facebook. Customers can use these platforms to get in touch with the support team.

• FAQ section: eToro offers a comprehensive FAQ section on their website that covers a wide range of topics related to their services, trading, account management, and more. The FAQ section is organized into categories, making it easy for users to find answers to their questions quickly.

Educational Resources

When it comes to educational resources, Toro offers a variety of educational content to help traders improve their skills and knowledge of the financial markets.

These resources include:

• eToro Academy: This is an online education portal that provides traders with a wide range of educational materials, including articles, videos, webinars, and courses on various topics such as trading strategies, market analysis, risk management, and more.

• Trading Guides: eToro also offers a series of trading guides that provide in-depth information on various trading topics, including stocks, commodities, currencies, and indices.

• Market News and Analysis: eToro provides traders with up-to-date news and analysis on the financial markets. This includes daily market updates, weekly market analysis, and other educational content.

• Blog: eToro has a blog that provides traders with the latest news, market analysis, and trading tips.

• Virtual Portfolio: eToro offers a virtual portfolio feature that allows traders to practice trading without risking real money. This is a great way for beginners to gain experience and test out their trading strategies before trading with real money. Here is an instructional video for users to know clearly what Virtual Portfolio is:https://www.youtube.com/watch？v=GWK7uQ98KpM.

Conclusion

Overall, eToro is a reputable and user-friendly online trading platform that offers a wide range of financial instruments and trading options to its clients. Its innovative social trading features, intuitive platform, and excellent customer service make it an attractive choice for both beginner and experienced traders. However, it does have some drawbacks, such as relatively high fees, limited research tools, and a lack of advanced charting capabilities.

FAQs

• Q: Is eToro a regulated broker？

• A: Yes, eToro is a regulated broker. It is authorized and regulated by the Cyprus Securities and Exchange Commission (CySEC) in Europe, the Financial Conduct Authority (FCA) in the UK, and the Australian Securities and Investments Commission (ASIC) in Australia.

• Q: What trading instruments are available on eToro？

• A: eToro offers a wide range of trading instruments, including stocks, ETFs, cryptocurrencies, forex, commodities, and indices.

• Q: What is the minimum deposit required to open an account on eToro？

• A: The minimum deposit required to open an account on eToro varies depending on your location and the type of account you choose. For most countries, the minimum deposit is $500.

• Q: Does eToro offer a demo account？

• A: Yes, eToro offers a demo account that allows you to practice trading with virtual funds. The demo account is free and can be used for an unlimited period of time.

• Q: What is eToro's customer support like？

• A: eToro's customer support is available 24/5 and can be reached through email, live chat, and phone. They also have a comprehensive help center and a community forum where you can get answers to common questions and connect with other traders.

Aspect	Information
Registered Country	Japan
Founded Year	15-20 years ago
Company Name	Goldenway Japan Co., Ltd.
Regulation	Regulated in Japan by the Financial Services Agency
Minimum Deposit	Not specified
Maximum Leverage	Up to 25x for most major currency pairs; 12.5x for specific pairs (TRY/JPY, ZAR/JPY, MXN/JPY)
Spreads	Spreads on various currency pairs
Trading Platforms	MT4 trading system and GX trading system
Tradable Assets	FX (30 currency pairs) and Commodity CFDs
Account Types	Not specified
Demo Account	Not specified
Islamic Account	Not specified
Customer Support	Phone, email, LINE messaging platform
Payment Methods	Bank Transfer
Educational Tools	FXTF Future Chart, Technical Analysis Commentary, Margin Calculator, FXTF E-mail Magazine

Overview of FXTF

FXTF, also known as Goldenway Japan Co., Ltd., is a regulated financial entity based in Japan. With a history of 15-20 years, it operates under the supervision of the Financial Services Agency of Japan. FXTF offers trading services in the forex market, providing margin trading on 30 currency pairs and commodity CFDs. The company has a spread on various currency pairs, allowing traders to execute trades with relatively tight differences between buying and selling prices.

FXTF provides two trading platforms: the MT4 trading system and the GX trading system. The MT4 system offers PC and mobile versions for download. On the other hand, the GX trading system is designed for beginners and features a user-friendly interface.

Customer support is available through phone, email, and the LINE messaging platform. Deposits and withdrawals can be made through bank transfers, and FXTF offers quick deposit services with no additional costs. The company also provides various trading tools such as the Future Chart, Technical Analysis Commentary, Margin Calculator, and an email magazine to enhance the trading experience.

Pros and Cons

FXTF (ゴールデンウェイ・ジャパン株式会社) offers a range of features and services for traders interested in margin trading. As a regulated entity in Japan, FXTF is overseen by the Financial Services Agency. With low spreads on various currency pairs and leverage options of up to 25x, FXTF aims to attract traders looking for potential profit opportunities. The availability of both the MT4 and GX trading platforms caters to different preferences and trading styles. However, it is important to consider some limitations, such as the lack of detailed information regarding account types and demo accounts, as well as the limited payment methods restricted to bank transfers. Customer support options are also limited, and the absence of live chat or a dedicated FAQ section might be a drawback for some traders. Despite these drawbacks, FXTF's regulatory compliance and range of tradable assets make it a platform worth considering for individuals interested in margin trading.

Pros	Cons
Registered in Japan and regulated by the Financial Services Agency	No specified information about minimum deposit requirements, account types, demo accounts, or Islamic accounts
Offers leverage options for trading, up to 25 times for most major currency pairs	Limited information provided about educational tools and resources
Accepts bank transfers as a payment method	No information on the company's website regarding expiry date or nature of the “No Sharing” license type
Provides two trading platforms: MT4 and GX trading systems	Limited options for payment methods other than bank transfer
Offers a range of trading tools	Limited customer support options, no live chat or dedicated FAQ section
Provides customer support through phone, email, and LINE messaging platform

Is FXTF Legit？

FXTF (ゴールデンウェイ・ジャパン株式会社) is a regulated entity in Japan. It holds a Retail Forex License, which is regulated by the Financial Services Agency of Japan. The license number is 関東財務局長（金商）第258号. FXTF obtained its license on September 30, 2007. The licensed institution is located at 2-11-15 Mita, Minato-ku, Tokyo. Their phone number is 0345776777. The company is certified by the regulatory agency, and the certified documents can be found in Annex1 and Annex2. Unfortunately, no information is provided regarding the website, email address, expiry date, or the nature of the “No Sharing” license type.

Market Instruments

FXTF is a financial platform that provides investors with a range of market instruments to engage in margin trading.

FX: FXTF offers margin trading services on 30 currency pairs, known as FX. This instrument allows investors to participate in the foreign exchange market. FX focuses on investing in foreign currencies, providing real-time rates for trading activities. FXTF provides real-time rates for currency pairs such as USD/JPY, EUR/JPY, GBP/JPY, and AUD/JPY.

Commodity CFD: In addition to currency pairs, FXTF provides Commodity CFDs, including XAU/USD (Gold/USD) and XAG/USD (Silver/USD). These instruments allow investors to trade in the price movements of gold and silver against the U.S. dollar. The prices for these commodities are quoted in the respective currency pairs, and the spread indicates the difference between the buying and selling prices.

Pros	Cons
Wide range of currency pairs for FX trading	Limited payment methods
Availability of commodity CFDs for trading	Lack of detailed information on account types
Ability to profit from both rising and falling prices	Limited customer support options
Real-time rates provided for trading activities	No live chat or dedicated FAQ section
Access to trade gold and silver against USD	Lack of demo accounts

How to Open an Account？

STEP 1: Application for opening an account

• Click on the “口座開設” (Account Opening) button.

• Confirm and agree to the contents of the delivery documents.

• Enter your customer information, such as name and date of birth.

• After completing the application, check your email for an application reception email.

STEP 2: Submission of confirmation documents

• Depending on the identity verification method, there are two patterns:

• Take a selfie and a confirmation document from your smartphone.

• Speed opening with a smartphone:

1. After confirming your identity, the account opening examination will be conducted, and upon passing the examination, the account opening will be completed.

• Choose one of the three submission methods: “upload,” “email,” or “mail.”

• Upload your scanned or photographed identity verification documents and My Number verification documents.

1. Normal opening:

1. Alternatively, attach the documents to an email and send them to the specified email address.

1. If mailing, prepare copies of the verification documents and send them to the designated address.

STEP 3: Account opening review

• Your application will undergo an examination.

• The results of the screening will be sent to the main email address registered on the day of application.

STEP 4: Account opening completed

• Await the examination results.

• Once the account opening is approved, the process is completed.

Leverage

FXTF offers leverage options for trading. For most major currency pairs, traders can apply leverage of up to 25 times their initial investment. However, for specific currency pairs like TRY/JPY, ZAR/JPY, and MXN/JPY, the leverage available is limited to 12.5 times the initial investment.

Spreads

FXTF provides spreads on various currency pairs. The spreads offered are as follows: 0.1 pips on USDJPY, 0.3 pips on EUR/JPY, 0.2 pips on EURUSD, 0.6 pips on GBPJPY, 1.0 pips on NZDJPY, and 0.7 pips on GBPUSD. These spreads allow traders to execute their trades with relatively tight differences between buying and selling prices.

Deposit & Withdrawal

For quick deposits, customers can choose between two procedures: using their personal page or visiting a bank window or ATM. The company covers the commission fees for this type of deposit, so customers do not bear any additional costs. Deposits are reflected immediately in the trading account, with some exceptions. The minimum deposit amount for this type of deposit starts from 1,000 yen.

FXTF provides 24-hour quick deposit services, allowing customers to deposit funds into their trading accounts at any time. Additionally, they offer a “Same-day Withdrawal Service” for expedited withdrawal requests. If a withdrawal request is made before 9:00 a.m. on weekdays, the funds will be transferred to the customer's account on the same day. However, the availability of same-day withdrawals is subject to certain conditions, such as the withdrawal amount.

FXTF offers an online deposit service called “Quick Deposit” for customers who have an Internet banking contract with their affiliated banks. This service supports deposits from banks such as MIZUHO, PayPay, MUFG, and Rakuten and etc. Deposits made through this service are reflected immediately in the trading account, and the transfer fee is free. The minimum deposit amount for this service starts from 1,000 yen, and deposits can be made in units as small as 1 yen.

The minimum withdrawal amount at FXTF is set at 1,000 yen. However, it is important to note that withdrawals of less than 1,000 yen are only possible at the time of cancellation, and such transactions are processed by the company itself.

Pros	Cons
Quick deposit options	Limited information on withdrawal fees and processing times
Same-day withdrawal service available	Minimum withdrawal amount of 1,000 yen
Free transfer fees for deposits	Withdrawals less than 1,000 yen only possible at the time of cancellation

Trading Platforms

FXTF offers two trading platforms: the MT4 trading system and the GX trading system.

MT4 trading system

The MT4 trading system, also known as Metaquotes version, provides multiple options for traders. The PC installation version allows users to download the platform and access a comprehensive manual for operating it. Additionally, there is a PC browser version available, which also has a separate manual for login and operation. Traders who prefer mobile trading can download the MT4 App for iOS, Android, or iPad devices, with operation manuals provided for each platform.

GX trading system

On the other hand, the GX trading system is a comprehensive platform specifically designed for trading FX and commodity CFDs. It is recommended for beginners due to its easy-to-understand interface and simple operation. The PC web browser version of the GX trading system features a sleek design and incorporates TradingView, a widely recognized charting and analysis tool. Traders can access live trading and refer to the FX and Commodity CFD operation manuals for guidance. The smartphone version of the GX trading system is also available for both iOS and Android devices, for traders who want to trade anytime, anywhere.

Pros	Cons
Accessible through various devices	Lack of detailed information on account types
MT4 platform available for PC, mobile	Limited payment methods restricted to bank transfers
GX trading system suitable for beginners	Limited customer support options
GX platform incorporates TradingView	No live chat or dedicated FAQ section

Trading Tools

FXTF offers a range of trading tools to enhance the trading experience for its users.

1. FXTF Future Chart is a trading tool provided by FXTF that allows users to predict future price movements based on past price data. It includes a trading signal feature that displays buy and sell points on the chart, making it user-friendly even for those without extensive chart analysis knowledge. The Future Chart can be accessed through the member-only page “My Page” or the “GX Web Browser Version” after logging in. It's important to note that the rates displayed on the Future Chart may differ from those on the trading system due to different rate distributors.

2. Technical Analysis Commentary is another trading tool offered by FXTF. It provides an explanation of technical analysis, which involves predicting future price movements by analyzing past market trends. The commentary is presented in an easy-to-understand manner, making it suitable for individuals interested in studying charts and enhancing their technical analysis skills. The tool covers various aspects of technical analysis, including trends and their classifications.

3. Margin Calculator is a tool provided by FXTF that helps traders calculate the margin required for their trades. Margin refers to the collateral required to open and maintain positions in the forex market. The Margin Calculator assists traders in determining the amount of margin needed based on the trade size, leverage, and currency pair being traded. This tool helps traders manage their risk and make informed decisions when executing trades.

4. FXTF E-mail Magazine is an informational service provided by FXTF. It is a newsletter that targets customers who have an account with Mr. Tomorani Saito, the Representative Director of Win-invest Japan Co., Ltd., a well-established FX school. The e-mail magazine provides strategies directly linked to trading and market direction predictions. The newsletter is authored by Masaru Sugita, the Chairman of Win-invest Japan Co., Ltd., and Tomorani Saito, the Representative Director of the FX school. It offers valuable insights and analysis for subscribers interested in staying updated with market trends and trading strategies.

Pros	Cons
FXTF Future Chart helps predict price movements based on past data.	Rates on Future Chart may differ from those on the trading system.
Technical Analysis Commentary enhances understanding of technical analysis.	Limited information on the depth and scope of the commentary.
Margin Calculator assists in managing risk and making informed decisions.	Possible limitations or complexity in the calculation process.
FXTF E-mail Magazine provides valuable insights and analysis.	Limited information on the frequency and reliability of the newsletter.

Trading Hours

FXTF has defined trading hours for both winter and summer seasons. During winter, the trading hours are from Monday 7:05 am to Saturday 6:50 am. However, there is a scheduled maintenance period from Tuesday to Friday, lasting from 6:55 am to 7:05 am, which lasts for 10 minutes. In the summer season, the trading hours start at Monday 7:05 am and end on Saturday 5:50 am. Similarly, there is a maintenance period from Tuesday to Friday, lasting from 5:55 am to 6:05 am, which also lasts for 10 minutes. These trading hours provide a structured timeframe for traders to engage in financial activities with FXTF.

Customer Support

Reception Time: FXTF offers customer support throughout the week, with 24-hour availability during specific hours. During winter time, you can reach them from Monday 8:00 am to Saturday 7:00 am. In summer time, their support hours are Monday 8:00 am to Saturday 6:00 am. However, support is not available on weekends and during year-end and New Year holidays.

Inquiries by Phone: FXTF provides assistance regarding account opening and trading services via phone. You can contact them at 0120-445-435. The phone menu offers different options for specific inquiries. Option 1 is for inquiries about “Forex/Commodity CFD Trading,” option 2 is for inquiries about “account opening” and “deposits and withdrawals,” and option 3 is for “other inquiries.”

Inquiries by Email: For urgent matters, it is recommended to contact FXTF by phone. However, you can also send inquiries via email to support@fxtrade.co.jp. When reaching out via email, it is important to include your name and login ID, especially for customers with DEMO or LIVE accounts.

Inquiries via LINE: FXTF also offers customer support through the messaging platform LINE. However, for urgent matters, contacting them by phone is advised. To add FXTF as a friend on LINE, you can use the LINE ID @GWFX. Please avoid sharing personal information or account details in the chat support.

Conclusion

FXTF is a regulated financial platform based in Japan, offering trading services in the form of margin trading for currency pairs and commodity CFDs. It has been operating for approximately 15-20 years and is regulated by the Financial Services Agency in Japan. FXTF provides spreads on various currency pairs and offers leverage options of up to 25 times the initial investment for most major currency pairs, with a slightly lower leverage of 12.5 times for specific pairs. The platform supports two trading systems: MT4 and GX, catering to different trader preferences. FXTF also provides trading tools such as the FXTF Future Chart, Technical Analysis Commentary, Margin Calculator, and an informative email magazine. Customer support is available via phone, email, and the LINE messaging platform during specified hours. FXTF offers deposit and withdrawal services, with various methods available for customers to manage their funds. Overall, FXTF provides a regulated trading environment with offerings for traders interested in margin trading of currency pairs and commodity CFDs.

FAQs

Q: What is the leverage offered by FXTF？

A: FXTF offers leverage of up to 25 times for most major currency pairs and 12.5 times for specific pairs like TRY/JPY, ZAR/JPY, and MXN/JPY.

Q: What are the trading platforms provided by FXTF？

A: FXTF offers the MT4 trading system and the GX trading system as trading platforms.

Q: What market instruments can I trade with FXTF？

A: FXTF provides trading services for FX (30 currency pairs) and Commodity CFDs.

Q: How can I open an account with FXTF？

A: To open an account with FXTF, you need to complete an application, submit confirmation documents, undergo an account opening review, and await the approval.

Q: What are the deposit and withdrawal options with FXTF？

A: FXTF offers various deposit options, including quick deposits through personal pages or bank windows/ATMs. Withdrawals can be made with a same-day withdrawal service, subject to certain conditions.

Q: What are the customer support options provided by FXTF？

A: FXTF offers customer support through phone, email, and the LINE messaging platform.

Q: What are the trading tools offered by FXTF？

A: FXTF provides trading tools such as FXTF Future Chart, Technical Analysis Commentary, Margin Calculator, and FXTF E-mail Magazine.

Q: What are the trading hours of FXTF？

A: FXTF has defined trading hours during both winter and summer seasons, with scheduled maintenance periods.

Q: Is FXTF regulated？

A: Yes, FXTF is a regulated entity in Japan, holding a Retail Forex License regulated by the Financial Services Agency.

Q: How long has FXTF been in operation？

A: FXTF has been operating for 15-20 years.