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Do you want to know which is the better broker between capital.com and FXCM ?
In the table below, you can compare the features of capital.com , FXCM side by side to determine the best fit for your needs.
Long: -6.42
Short: 2.04
Long: -45.93
Short: 21.43
You can determine the reliability and credibility of a broker by checking four factors:
1.Forex broker introduction。
2.Are the transaction costs and expenses of capital-com, fxcm lower?
3.Which broker is safer?
4.Which broker provides better trading platform?
Based on these four factors, we can compare which is reliable. We have broken down the reasons as follows:
Online trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information contained in this article is for general information purposes only.
capital.com Review Summary in 10 Points | |
Founded | 2016 |
Registered Country/Region | Cyprus |
Regulation | ASIC, CYSEC, FCA, NBRB |
Market Instruments | 3700+, commodities, indices, cryptocurrencies, stocks, forex, ETFs |
Demo Account | Available |
Leverage | 1:30 |
EUR/USD Spread | 0.6 pips |
Trading Platforms | Mobile App, CFD Trading App, Desktop Trading, Capital.com API, MetaTrader 4, TradingView |
Minimum deposit | 20 USD/EUR/GBP or 100 PLN |
Customer Support | 24/7 multilingual, live chat, phone, email, social media, Help Center |
capital.com is a CFD (Contracts for Difference) broker registered in Cyprus and well regulated by a number of regulators. The broker offers access to various markets, including Forex, commodities, indices, shares, cryptocurrencies, and ESG on MT4 and other trading platforms. The platform offers a variety of trading tools and educational resources to help traders improve their skills and knowledge.
In the following article, we will analyze the characteristics of this broker from various aspects, providing you with simple and organized information. If you are interested, please read on. At the end of the article, we will also briefly make a conclusion so that you can understand the broker's characteristics at a glance.
capital.com offers a user-friendly and comprehensive trading experience with a wide range of markets and instruments, competitive spreads, and a variety of trading platforms. The platform also provides extensive educational resources and trading tools. Additionally, capital.com has no deposit or withdrawal fees, and there are multiple payment methods available. However, overnight funding and guaranteed stop premiums can add to the cost of trading, and some traders may prefer more trading platforms and account types.
Pros | Cons |
• Regulated by ASIC, CYSEC, FCA, NBRB | • Negative reviews and complaints |
• Offers a wide range of trading instruments | • No MetaTrader 5 |
• Demo accounts available | • Limited research tools |
• User-friendly and intuitive trading platforms | • Overnight funding charges and guaranteed stop premiums |
• Multiple account types and funding methods | • Limited info on accounts and deposits & withdrawals |
• No deposit and withdrawal fees | |
• Offers negative balance protection and guaranteed stop-loss | |
• No funding fees, commission, or inactivity fees |
There are many alternative brokers to capital.com depending on the specific needs and preferences of the trader. Some popular options include:
Forex.com - a regulated and reputable broker with a comprehensive range of trading tools and educational resources;
IC Markets - offers low spreads and fast execution speeds with a variety of trading platforms;
TMGM - offers competitive spreads and fees with a user-friendly trading platform.
Ultimately, the best broker for an individual trader will depend on their specific trading style, preferences, and needs.
Capital.com is a legitimate and regulated online trading platform. It is authorized and regulated by the Australia Securities & Investment Commission (ASIC), the Financial Conduct Authority (FCA) in the UK, the Cyprus Securities and Exchange Commission (CySEC), and the National Bank of the Republic of Belarus (NBRB). It also follows strict regulatory requirements, including holding client funds in segregated accounts and providing negative balance protection. However, there are also some negative reviews from their clients complaining that they are unable to withdraw.
Capital.com offers a wide range of market instruments for CFD trading, including Forex, Indices, Commodities, Shares, Cryptocurrencies and ESG. The Forex category includes major, minor and exotic currency pairs. The Indices category covers global indices such as the US 500, UK 100, and Germany 30. In the Commodities category, traders can trade on precious metals such as gold and silver, energy products such as oil and gas, and agricultural products such as wheat and corn. The Shares category offers CFD trading on popular global companies such as Apple, Amazon, and Google. Capital.com also offers CFD trading on a variety of cryptocurrencies such as Bitcoin, Ethereum, and Ripple, as well as ESG (Environmental, Social and Governance) trading, which focuses on socially responsible investments.
Demo Account: Up to 100,000 virtual dollars and you can use your demo account for trading as long as you wish.
Live Account: capital.com does not provide much real account information. Generally, Forex brokers offer several different levels of real accounts with different trading conditions (leverage, spreads, commissions, etc.) depending on the minimum deposit amount. Due to the law prohibiting interest in the Islamic region, some brokers also offer Islamic accounts without overnight interest charges.
The maximum leverage offered by capital.com is only 1:30, which may seem too low to you. In reality, those leverage of up to 1:500 or even 1:1000 are all from unregulated or offshore regulated brokers, and as we know, offshore regulation is much less strict regulation. For brokers that are formally regulated by the major regulatory bodies, they can only offer leverage of 1:30 or 1:50 at best, which is sufficient for the novice Forex trader. Lower leverage reduces the potential gains on trades, but more importantly, it reduces much of the risk. We recommend that you always keep your account risk at 2% or less.
Capital.com offers variable spreads on its various trading instruments, which means the spreads can widen or narrow based on market conditions. The spreads for each instrument are transparently displayed on the website and can be easily monitored in real-time using the platform's trading tools. As for commissions, capital.com does not charge any commissions for its CFD trading services. Instead, it makes money by incorporating a small markup on the spread, which is known as the “buy-sell spread.” This allows traders to have greater visibility and transparency into their trading costs.
Below is a comparison table about spreads and commissions charged by different brokers:
Broker | EUR/USD Spread | Commission |
capital.com | 0.6 pips | No |
Forex.com | 1.2 pips | No |
IC Markets | 0.1 pips | $7 round turn |
TMGM | 0.0 pips | $7 round turn |
Note: Spreads can vary depending on market conditions and volatility.
Capital.com offers a variety of trading platforms to cater to the needs of different traders. The platforms include mobile apps, CFD trading app, desktop trading, Capital.com API, MetaTrader 4, and TradingView. The mobile apps are available on both iOS and Android devices, providing access to real-time market data, charts, and trading opportunities. The CFD trading app offers an intuitive interface for fast and easy trading. The desktop trading platform provides advanced features for experienced traders. The Capital.com API enables third-party developers to access Capital.com's trading infrastructure, while MetaTrader 4 and TradingView are popular platforms that offer a range of technical analysis tools and customization options.
Broker | Trading Platforms |
capital.com | Mobile App, CFD Trading App, Desktop Trading, Capital.com API, MetaTrader 4, TradingView |
Forex.com | MetaTrader 4, FOREX.com Web Trading Platform |
IC Markets | MetaTrader 4, MetaTrader 5, cTrader, WebTrader |
TMGM | MetaTrader 4, TMGM WebTrader |
Capital.com offers a range of trading tools to help its clients make informed trading decisions. The trading calculator is one such tool that allows traders to calculate the potential profits and losses of a trade before placing it. Other tools include an economic calendar, market news, and an education section with a range of guides and tutorials for traders of all levels.
Capital.com offers a variety of payment methods for both deposits and withdrawals, including apple pay, VISA, MasterCard, wire transfer, PCI, worldpay, RBS, and trustly. One of the main advantages of Capital.com's deposit and withdrawal system is that there are no fees associated with either process. This means that traders can deposit and withdraw funds as frequently as needed without incurring any additional costs.
capital.com | Most other | |
Minimum Deposit | 20 USD/EUR/GBP or 100 PLN | $100 |
To withdraw funds from your capital.com account, follow these steps:
Step 1: Log in to your account on capital.com
Step 2: Click on the “Withdraw” button, located in the “Funds” section
Step 3: Choose the payment method you prefer and enter the amount you want to withdraw
Step 4: Submit your withdrawal request
Please note that capital.com may require additional verification steps before processing your withdrawal request. The processing time for withdrawals can vary depending on the payment method you choose, but typically range from a few hours to a few business days.
Capital.com's fee structure is designed to be transparent and competitive. The broker charges spreads on its trading instruments, which vary depending on market conditions and liquidity. More details can be found in the table below:
Opening/Closing an account | Free |
Demo account | Free |
Inactivity fee | 10 USD or its equivalent if any other currency |
Deposit & withdrawal fee | Free |
Overnight fee | The fee will either be paid or received, depending on whether you are long or short. |
Currency conversion | Free |
Guaranteed stops | The GSL fee varies depending on the market you are trading, the positions open price and the quantity. |
Below are the details about the customer service.
Languages: English, German, Italian, Portuguese, Arabic, Romanian, Vietnamese, Russian, Thai, Chinese, Spanish, Malay, French, Czech, Polish, Danish, etcetera.
Service Hour: 24/7
Live chat
Email: support@capital.com
Phone: +44 20 8089 7893
Social media: Facebook, Instagram, LinkedIn, YouTube, Twitter
Help Center
Overall, capital.com's customer service is considered reliable and responsive, with various options available for traders to seek assistance.
Pros | Cons |
• 24/7 live chat | • No dedicated account manager for all users |
• Multilingual customer support | • No community forums for users to engage with each other |
• Helpful and knowledgeable representatives | |
• Comprehensive online help center with frequently asked questions |
Note: These pros and cons are subjective and may vary depending on the individual's experience with capital.com's customer service.
Capital.com provides a comprehensive educational section on their website, called the “Learning Hub”, where traders can find various materials to improve their trading skills and knowledge. They offer a wide range of educational resources, including articles, videos, webinars, and courses on various trading topics, such as technical analysis, risk management, and market psychology. Additionally, they have a section dedicated to market guides, where traders can learn more about specific markets, and a section for trading strategies guides, where traders can find useful tips and strategies to enhance their trading performance. Overall, Capital.com's educational resources are quite extensive and can be helpful for traders of all levels.
On our website, you can see that some users have reported unable to withdraw. Please be aware and exercise caution when investing. You can check our platform for information before trading. If you find such fraudulent brokers or have been a victim of one, please let us know in the Exposure section, we would appreciate it and our team of experts will do everything possible to solve the problem for you.
In conclusion, capital.com is a reputable online broker with a wide range of market instruments, low fees, and a variety of user-friendly trading platforms. The company offers free deposits and withdrawals with multiple payment methods, as well as educational resources to help traders of all levels. However, there are some negative reviews and complaints from their users. Overall, capital.com is a good choice for traders seeking a comprehensive and user-friendly trading experience.
Q 1: | Is capital.com regulated? |
A 1: | Yes. It is regulated by SIC, CYSEC, FCA, and NBRB. |
Q 2: | Does capital.com offer demo accounts? |
A 2: | Yes. Demo accounts has up to 100,000 virtual dollars and you can use your demo account for trading as long as you wish. |
Q 3: | Does capital.com offer the industry-standard MT4 & MT5? |
A 3: | Yes. It supports Mobile App, CFD Trading App, Desktop Trading, Capital.com API, MetaTrader 4, and TradingView. |
Q 4: | Is capital.com a good broker for beginners? |
A 4: | Yes. It is a good choice for beginners because it is regulated well and offers various trading instruments with competitive trading conditions on the leading MT4 platform. Also, it offers demo accounts that allow traders to practice trading without risking any real money. |
FXCM Review Summary in 10 Points | |
Founded | 1999 |
Headquarters | London, UK |
Regulation | FCA, ASIC, CYSEC, FSCA |
Market Instruments | currency pairs, precious metals, commodities, global stock indices, treasury bonds |
Demo Account | Available |
Leverage | 1:30-1:400 |
EUR/USD Spread | 1.3 pips |
Trading Platforms | Trading Station, TradingView Pro, MetaTrader 4, ZuluTrade, Capitalise AI |
Minimum deposit | $50 |
Customer Support | 24/5 phone, email, and live chat |
Promotions | Yes |
FXCM is a retail forex broker that was founded in 1999. The company is headquartered in London, UK, but has offices and affiliates in a number of other countries, including Australia, Germany, France, Italy, Greece, Hong Kong, Japan, South Africa, and the United States.
The company provides online trading services in forex, contracts for difference (CFDs), and other financial instruments. FXCM offers various trading platforms including the popular MetaTrader 4 (MT4), Trading Station, TradingView Pro, ZuluTrade, Capitalise AI. The broker provides customer support in multiple languages and offers educational resources and market analysis tools to help traders make informed trading decisions.
FXCM is a retail forex and CFD broker that operates as a No Dealing Desk (NDD) broker. This means that FXCM does not take the opposite side of clients' trades and instead uses Straight Through Processing (STP) to send client orders to liquidity providers in the interbank market. This model is designed to provide traders with faster execution and more transparent pricing. FXCM also offers commission-based pricing, as opposed to spreads, which may appeal to traders who prefer a more transparent fee structure.
FXCM is a well-established and reputable forex broker with over two decades of experience in the industry. Its strengths include its comprehensive educational resources, a wide range of trading instruments and platforms, and a global presence. FXCM also offers competitive pricing and flexible account options, making it accessible to traders of all levels.
However, FXCM's weaknesses include limited deposit and withdrawal options, high fees for certain services, and the potential for slippage during periods of high volatility. Some traders have also reported issues with customer support, particularly in non-English speaking regions.
Pros | Cons |
• Regulated by FCA and ASIC | • US clients are unaccepted |
• Commission-free trading available on Standard accounts | • Limited product offerings beyond forex and CFDs |
• Multiple trading platforms to choose from, including MetaTrader 4 and Trading Station | • Limited educational resources compared to some other brokers |
• Competitive spreads on forex pairs | • Limited research and analysis tools |
• No deposit or withdrawal fees | • Limited customer support availability on weekends |
• Low minimum deposit requirement | • Limited payment options |
It's worth noting that the pros and cons listed above are not exhaustive and may not necessarily apply to every trader's individual experience with FXCM.
Overall, FXCM can be a good choice for traders who prioritize education and a diverse range of trading options, but it may not be the best fit for those who require a specific deposit or withdrawal method, or who prioritize low fees above all else.
FXCM is a legitimate broker with a long-standing reputation in the industry. The company is regulated by top-tier financial authorities, such as the FCA in the UK, the ASIC in Australia, CYSEC in Cyprus and FSCA in South Africa, which ensures that it operates under strict financial and ethical guidelines. FXCM also has a solid track record of handling client funds in a secure and responsible manner.
However, like any broker, there are potential risks involved in trading, such as market volatility and the possibility of losses. It's important to carefully evaluate the risks and benefits before deciding to trade with any broker.
FXCM provides negative balance protection and offers its clients access to segregated accounts, providing additional security measures. More details can be found in the table below:
Protection Measure | Detail |
Regulation | FCA, ASIC |
Segregated Funds | Yes |
Investor Protection | Up to £85,000 |
Negative Balance | Yes |
Financial Audit | Yes |
Insurance | No |
Note: The table only includes a few of the many safety measures that FXCM employs to protect its clients.
FXCM is a well-regulated and reputable broker with a long-standing history in the industry. The company is regulated by top-tier financial authorities and has multiple licenses, demonstrating a commitment to client protection.
However, FXCM has faced regulatory penalties in the past and the company's reputation was negatively impacted. Overall, while FXCM has had some past issues, the broker has taken steps to address them and appears to be a reliable choice for traders.
FXCM offers investors a diverse range of tradable instruments, including currency pairs, precious metals, commodities, global stock indices, treasury bonds, as well as a forex basket, a stock basket, CNH, and other popular products.
There are two types of accounts: Regular Accounts and Premier Accounts. Regular accounts have a minimum deposit of $50 and allow investors to trade up to 39 popular currency pairs and the entire CFD range.
The Premier Account is designed for high-volume investors and requires, firstly, an FXCM account or a new account, a total USD notional trading volume of $10 million per natural month. The account offers investors a range of benefits: exclusive support, premium services, and tailor-made trading solutions.
FXCM offers different leverage levels based on the jurisdiction of the client and the type of trading account. In general, FXCM offers leverage up to 1:400 for forex trading, and up to 1:200 for CFD trading on certain instruments. It's important to note that high leverage increases the potential for both profits and losses, so traders should use it with caution and have a good risk management strategy in place.
It's also worth noting that different regulatory bodies have different restrictions on leverage. For example, in the United States, the maximum leverage for forex trading is limited to 1:50, while in Europe, it's limited to 1:30 for retail clients. Traders should always check the specific leverage restrictions for their jurisdiction and account type before trading.
The spreads are 1.3 pips for EUR/USD, 2.3 pips for EUR/GBP, and 1.8 pips for AUD/USD. The Premier account offers investors a cashback offers. If a client trades EUR/USD pair and reaches $300 million in notional volume for the month (for the fifth step), then the cashback amount is $25/million, for a total cashback amount of $7,500. The cashback for equity index CFD products ranges from $1 to $3 per million USD.
Below is a comparison table about spreads and commissions charged by different brokers:
Broker | EUR/USD Spread | Commission |
FXCM | 1.3 pips | $25/1M traded |
IG | 0.6 pips | No |
Oanda | 0.9 pips | No |
Pepperstone | 0.0 pips | AUD $3.5 / side / 100k traded |
XM | 0.6 pips | No |
Plus500 | 0.6 pips | No |
Note: Spreads can vary depending on market conditions and volatility.
FXCM provides rebates through three channels: Rebate Program, Friends and Family, Accounts Promotions. Account promotions, particularly, gives traders most benefits. To benefit from these promotions, traders simply need to open an account and register for the promotion by filling out the designated form. Upon account activation, making a deposit within 24 hours qualifies traders for the highest bonus of 5%, while those depositing within one month of activation can enjoy a 2-3% bonus. The bonus amount is then credited to the trader's account within 14 business days of the deposit, enabling them to boost their trading capital right from the start.
FXCM offers a comprehensive platform suite designed ffor various trading needs:
Trading Station: Proprietary advanced platform
TradingView Pro: Powerful charting and analysis
MetaTrader 4: Industry-standard user-friendly platform
ZuluTrade: Social trading, copy successful strategies
Capitalise AI: AI-powered automated trading and portfolio management
Overall, FXCM's trading platforms offer a range of advanced features and tools that can appeal to traders of all levels and styles.
Broker | Trading Platform |
FXCM | Trading Station, TradingView Pro, MetaTrader 4, ZuluTrade, Capitalise AI |
IG | IG Trading, MetaTrader4 |
Oanda | Oanda Trade, MetaTrader4, Oanda Web Trading |
Pepperstone | MetaTrader4, MetaTrader5, cTrader, Pepperstone Webtrader |
XM | MetaTrader4, MetaTrader5 |
Plus500 | Plus500 WebTrader, Plus500 Windows Trader |
FXCM welcomes several payment methods, including online banking payments, bank transfers, and other payments. The minimum single deposit for CUP is $100, and the minimum deposit for a credit card or wire transfer is $50. Besides, traders can withdraw funds once a month for free.
The minimum deposit requirement for FXCM varies depending on the account type and the region of the client. For example, in the UK and some other regions, the minimum deposit for a Standard account is £300 or equivalent in another currency, while for the Mini account, it is £50 or equivalent.
However, in some other regions, such as the US, the minimum deposit for a Standard account is $5,000, while for the Mini account, it is $50. It is important to check the minimum deposit requirement for the specific account type and region before opening an account with FXCM.
FXCM | Most other | |
Minimum Deposit | $50 | $100 |
To withdraw funds from your FXCM account, you need to follow these steps:
Step 1: Log in to your FXCM account on the FXCM website.
Step 2: Click on the “MyFXCM” menu and select “Withdraw.”
Step 3: Select the account you wish to withdraw from and choose your withdrawal method.
Step 4: Enter the amount you wish to withdraw and provide any additional information that may be required for your chosen withdrawal method.
Step 5: Review and confirm your withdrawal request.
Step 6: Once your withdrawal request has been processed, you will receive an email confirmation with details of the transaction.
It's important to note that the time it takes for your funds to be withdrawn will depend on the withdrawal method you choose and the processing times of your bank or payment provider.
Apart from spreads and commissions, FXCM also charges overnight fees. Overnight fees, also known as swap fees, are charged for positions that are held overnight.
FXCM does not charge any deposit fees, but there are withdrawal fees depending on the withdrawal method used. For example, bank wire withdrawals are subject to a $40 fee, while credit card withdrawals are subject to a 1.8% fee.
Inactivity fees may also be charged if an account is inactive for a certain period. For example, FXCM charges an inactivity fee of $50 per year if there are no trades or open positions for 12 months.
It is important to review the fee schedule on FXCM's website before opening an account to ensure a full understanding of the fees associated with trading.
See the fee comparison table below:
Broker | Deposit Fee | Withdrawal Fee | Inactivity Fee |
FXCM | Free for most methods | Free for most methods | $50/year |
IG | Free | Free | $18/month |
Oanda | Free | Free | $10/month |
Pepperstone | Free | Free for Australian bank transfer, $20 for international wire transfer | $0 |
XM | Free | Free | $5/month after 90 days of inactivity |
Plus500 | Free | $10 | $10/quarter |
Please note that these fees may be subject to change and may vary depending on your location and account type. It's always a good idea to check with the broker directly for the most up-to-date information.
FXCM offers customer support via phone, email, and live chat 24/5 during market hours. They also have a FAQ section on their website to provide answers to common questions. FXCM provides localized support in various languages and countries, and they have a team dedicated to handling account-related inquiries.
In addition, they offer remote assistance through TeamViewer to assist clients with any technical issues they may encounter. Overall, FXCM is known for their responsive and helpful customer support.
Pros | Cons |
• 24/5 customer support through phone and chat | • No 24/7 customer support |
• Multilingual support | • No local office in some countries |
• Comprehensive FAQ section on the website | • No dedicated account manager |
• Personalized support for VIP clients | • Some clients report slow response times for inquiries |
Note: The above information is based on general feedback from clients and may not be applicable to every individual experience.
FXCM offers a range of educational resources to help traders improve their knowledge and skills. Some of the educational resources available on the FXCM website include:
Webinars: Live and recorded webinars covering a variety of trading topics, including market analysis, technical analysis, and trading strategies.
Video library: A collection of videos covering various trading topics, including trading psychology, chart patterns, and trading platforms.
Trading guides: In-depth guides on various trading topics, including Forex trading, stock trading, and trading psychology.
Forex news: Daily updates on market news and analysis from FXCM's team of experts.
Trading signals: Trading signals based on technical analysis and market trends.
In conclusion, FXCM is a well-established and reputable broker that offers a range of trading instruments and account types with competitive spreads and commissions. The broker's trading platforms are user-friendly and offer advanced features for traders of all levels. Additionally, FXCM provides educational resources and excellent customer support, including 24/5 support in multiple languages.
However, FXCM does have some drawbacks, including the lack of negative balance protection and the high inactivity fee. The broker is also not available in all countries, which may limit accessibility for some traders. Overall, FXCM is a reliable and trustworthy broker that can meet the needs of both beginner and experienced traders.
Q 1: | Is FXCM regulated? |
A 1: | Yes. It is regulated by FCA and ASIC. |
Q 2: | Does FXCM offer demo accounts? |
A 2: | Yes. |
Q 3: | Does FXCM offer industry-standard MT4 & MT5? |
A 3: | Yes. It offers MT4 and Trading Station. |
Q 4: | What is the minimum deposit for FXCM? |
A 4: | The minimum initial deposit to open an account is $50. |
Q 5: | Is FXCM a good broker for beginners? |
A 5: | Yes. It is a good choice for beginners because it is regulated well and offers various trading instruments with competitive trading conditions on the leading MT4 platform. Also, it offers demo accounts that allow traders to practice trading without risking any real money. |
To compare transaction costs across different brokers, our experts analyze the transaction-specific fees (such as spreads) and non-trading fees (such as inactivity fees and payment costs).
To get a comprehensive understanding of how cheap or expensive capital-com and fxcm are, we first considered common fees for standard accounts. On capital-com, the average spread for the EUR/USD currency pair is -- pips, while on fxcm the spread is --.
To determine the safety of our top brokers, our experts will consider many factors. This includes which licenses the broker holds and the credibility of these licenses. We also consider the history of brokers, because long-term brokers are usually more reliable and trustworthy than new brokers.
capital-com is regulated by ASIC,CYSEC,FCA,NBRB,FSA. fxcm is regulated by ASIC,FCA,CYSEC,FSCA.
When our experts review brokers, they will open their own accounts and trade through the broker's trading platform. This enables them to comprehensively evaluate the quality, ease of use, and function of the platform.
capital-com provides trading platform including Premier account,Plus Account and trading variety including --. fxcm provides trading platform including -- and trading variety including --.