Risk Warning

Online trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information contained in this article is for general information purposes only.

General Information

What is capital.com？

capital.com is a CFD (Contracts for Difference) broker registered in Cyprus and well regulated by a number of regulators. The broker offers access to various markets, including Forex, commodities, indices, shares, cryptocurrencies, and ESG on MT4 and other trading platforms. The platform offers a variety of trading tools and educational resources to help traders improve their skills and knowledge.

In the following article, we will analyze the characteristics of this broker from various aspects, providing you with simple and organized information. If you are interested, please read on. At the end of the article, we will also briefly make a conclusion so that you can understand the broker's characteristics at a glance.

Pros & Cons

capital.com offers a user-friendly and comprehensive trading experience with a wide range of markets and instruments, competitive spreads, and a variety of trading platforms. The platform also provides extensive educational resources and trading tools. Additionally, capital.com has no deposit or withdrawal fees, and there are multiple payment methods available. However, overnight funding and guaranteed stop premiums can add to the cost of trading, and some traders may prefer more trading platforms and account types.

capital.com Alternative Brokers

There are many alternative brokers to capital.com depending on the specific needs and preferences of the trader. Some popular options include:

• Forex.com - a regulated and reputable broker with a comprehensive range of trading tools and educational resources;

• IC Markets - offers low spreads and fast execution speeds with a variety of trading platforms;

• TMGM - offers competitive spreads and fees with a user-friendly trading platform.

Ultimately, the best broker for an individual trader will depend on their specific trading style, preferences, and needs.

Is capital.com Safe or Scam？

Capital.com is a legitimate and regulated online trading platform. It is authorized and regulated by the Australia Securities & Investment Commission (ASIC), the Financial Conduct Authority (FCA) in the UK, the Cyprus Securities and Exchange Commission (CySEC), and the National Bank of the Republic of Belarus (NBRB). It also follows strict regulatory requirements, including holding client funds in segregated accounts and providing negative balance protection. However, there are also some negative reviews from their clients complaining that they are unable to withdraw.

Market Instruments

Capital.com offers a wide range of market instruments for CFD trading, including Forex, Indices, Commodities, Shares, Cryptocurrencies and ESG. The Forex category includes major, minor and exotic currency pairs. The Indices category covers global indices such as the US 500, UK 100, and Germany 30. In the Commodities category, traders can trade on precious metals such as gold and silver, energy products such as oil and gas, and agricultural products such as wheat and corn. The Shares category offers CFD trading on popular global companies such as Apple, Amazon, and Google. Capital.com also offers CFD trading on a variety of cryptocurrencies such as Bitcoin, Ethereum, and Ripple, as well as ESG (Environmental, Social and Governance) trading, which focuses on socially responsible investments.

Accounts

Demo Account: Up to 100,000 virtual dollars and you can use your demo account for trading as long as you wish.

Live Account: capital.com does not provide much real account information. Generally, Forex brokers offer several different levels of real accounts with different trading conditions (leverage, spreads, commissions, etc.) depending on the minimum deposit amount. Due to the law prohibiting interest in the Islamic region, some brokers also offer Islamic accounts without overnight interest charges.

Leverage

The maximum leverage offered by capital.com is only 1:30, which may seem too low to you. In reality, those leverage of up to 1:500 or even 1:1000 are all from unregulated or offshore regulated brokers, and as we know, offshore regulation is much less strict regulation. For brokers that are formally regulated by the major regulatory bodies, they can only offer leverage of 1:30 or 1:50 at best, which is sufficient for the novice Forex trader. Lower leverage reduces the potential gains on trades, but more importantly, it reduces much of the risk. We recommend that you always keep your account risk at 2% or less.

Spreads & Commissions

Capital.com offers variable spreads on its various trading instruments, which means the spreads can widen or narrow based on market conditions. The spreads for each instrument are transparently displayed on the website and can be easily monitored in real-time using the platform's trading tools. As for commissions, capital.com does not charge any commissions for its CFD trading services. Instead, it makes money by incorporating a small markup on the spread, which is known as the “buy-sell spread.” This allows traders to have greater visibility and transparency into their trading costs.

Below is a comparison table about spreads and commissions charged by different brokers:

Note: Spreads can vary depending on market conditions and volatility.

Trading Platforms

Capital.com offers a variety of trading platforms to cater to the needs of different traders. The platforms include mobile apps, CFD trading app, desktop trading, Capital.com API, MetaTrader 4, and TradingView. The mobile apps are available on both iOS and Android devices, providing access to real-time market data, charts, and trading opportunities. The CFD trading app offers an intuitive interface for fast and easy trading. The desktop trading platform provides advanced features for experienced traders. The Capital.com API enables third-party developers to access Capital.com's trading infrastructure, while MetaTrader 4 and TradingView are popular platforms that offer a range of technical analysis tools and customization options.

Trading Tools

Capital.com offers a range of trading tools to help its clients make informed trading decisions. The trading calculator is one such tool that allows traders to calculate the potential profits and losses of a trade before placing it. Other tools include an economic calendar, market news, and an education section with a range of guides and tutorials for traders of all levels.

Deposits & Withdrawals

Capital.com offers a variety of payment methods for both deposits and withdrawals, including apple pay, VISA, MasterCard, wire transfer, PCI, worldpay, RBS, and trustly. One of the main advantages of Capital.com's deposit and withdrawal system is that there are no fees associated with either process. This means that traders can deposit and withdraw funds as frequently as needed without incurring any additional costs.

capital.com minimum deposit vs other brokers

capital.com Money Withdrawal

To withdraw funds from your capital.com account, follow these steps:

Step 1: Log in to your account on capital.com

Step 2: Click on the “Withdraw” button, located in the “Funds” section

Step 3: Choose the payment method you prefer and enter the amount you want to withdraw

Step 4: Submit your withdrawal request

Please note that capital.com may require additional verification steps before processing your withdrawal request. The processing time for withdrawals can vary depending on the payment method you choose, but typically range from a few hours to a few business days.

Fees

Capital.com's fee structure is designed to be transparent and competitive. The broker charges spreads on its trading instruments, which vary depending on market conditions and liquidity. More details can be found in the table below:

Customer Service

Below are the details about the customer service.

• Languages: English, German, Italian, Portuguese, Arabic, Romanian, Vietnamese, Russian, Thai, Chinese, Spanish, Malay, French, Czech, Polish, Danish, etcetera.

• Service Hour: 24/7

• Live chat

• Email: support@capital.com

• Phone: +44 20 8089 7893

• Social media: Facebook, Instagram, LinkedIn, YouTube, Twitter

• Help Center

Overall, capital.com's customer service is considered reliable and responsive, with various options available for traders to seek assistance.

Note: These pros and cons are subjective and may vary depending on the individual's experience with capital.com's customer service.

Education

Capital.com provides a comprehensive educational section on their website, called the “Learning Hub”, where traders can find various materials to improve their trading skills and knowledge. They offer a wide range of educational resources, including articles, videos, webinars, and courses on various trading topics, such as technical analysis, risk management, and market psychology. Additionally, they have a section dedicated to market guides, where traders can learn more about specific markets, and a section for trading strategies guides, where traders can find useful tips and strategies to enhance their trading performance. Overall, Capital.com's educational resources are quite extensive and can be helpful for traders of all levels.

User Exposure on WikiFX

On our website, you can see that some users have reported unable to withdraw. Please be aware and exercise caution when investing. You can check our platform for information before trading. If you find such fraudulent brokers or have been a victim of one, please let us know in the Exposure section, we would appreciate it and our team of experts will do everything possible to solve the problem for you.

Conclusion

In conclusion, capital.com is a reputable online broker with a wide range of market instruments, low fees, and a variety of user-friendly trading platforms. The company offers free deposits and withdrawals with multiple payment methods, as well as educational resources to help traders of all levels. However, there are some negative reviews and complaints from their users. Overall, capital.com is a good choice for traders seeking a comprehensive and user-friendly trading experience.

Frequently Asked Questions (FAQs)

It is important to note that the information provided in this review may be subject to change due to the constant updating of the company's services and policies. In addition, the date on which this review was generated may also be an important factor to consider, as information may have changed since then. Therefore, readers are advised to always verify updated information directly with the company before making any decision or taking any action. Responsibility for the use of the information provided in this review rests solely with the reader.

In this review, if there is a conflict between the image and the text content, the text content should prevail. However, we recommend that you open the official website for further consultation.

Pros and cons of CMCMarkets

Pros of CMCMarkets:

• Regulatory Compliance: Being registered in Australia and regulated by reputable authorities like FCA, FMA, MAS, and IIROC, CMCMarkets provides a sense of trust and security for traders.

• Wide Range of Trading Instruments: With access to forex, indices, commodities, cryptocurrencies, stocks, treasuries, and ETFs, CMCMarkets offers a diverse portfolio for traders to choose from.

• Flexible Account Options: CMCMarkets provides a variety of account types, including standard and alpha accounts, catering to different trading preferences and experience levels.

• Free Demo Account: The availability of a free demo account allows traders to practice and familiarize themselves with the platform before risking real money.

• Multiple Trading Platforms: CMCMarkets supports the widely used MT4 platform, known for its advanced features, as well as their proprietary platform CMC Markets Invest, offering versatility for traders.

• Educational Resources: The company offers a comprehensive range of educational resources such as video tutorials, glossary, webinars, eBooks, podcasts, and news analysis to help traders enhance their knowledge and skills.

• Customer Support: CMCMarkets provides 24/5 customer support through various channels, including phone, live chat, and social media platforms, ensuring prompt assistance and resolving queries effectively.

Cons of CMCMarkets:

• Maximum Leverage Unknown: The lack of information regarding the maximum leverage offered by CMCMarkets can be a limitation for traders who rely on leverage as a trading strategy.

• Limited Information on Spreads and Commissions: The absence of detailed information about spreads and commissions may make it challenging for traders to accurately assess the cost of trading on the platform.

• Dormancy Fee: CMCMarkets charges a dormancy fee if there is no trading activity for 12 months, which may pose an additional cost for inactive accounts.

• Merchant Fees for Deposits: Deposits made via credit or debit cards attract merchant fees, which can add to the overall transaction costs for traders.

• Withdrawal Restrictions: The limitation on withdrawing funds only up to the initial deposit amount on the registered card may restrict traders' flexibility in managing their funds.

• Limited Availability of Information on Leverage, Deposits, and Withdrawals: The provided information lacks specific details regarding leverage options, minimum deposit requirements, and withdrawal processing times, which may require traders to seek additional clarification.

What type of broker is CMCMarkets？

CMCMarkets is a Market Making (MM) broker, which means that it acts as a counterparty to its clients in trading operations. That is, instead of connecting directly to the market, CMCMarkets acts as an intermediary and takes the opposite position to its clients. As such, it can offer faster order execution speed, tighter spreads and greater flexibility in terms of the leverage offered. However, this also means that CMCMarkets has a certain conflict of interest with their clients, as their profits come from the difference between the bid and ask price of assets, which could lead to them making decisions that are not necessarily in the best interests of their clients. It is important for traders to be aware of this dynamic when trading with CMCMarkets or any other MM broker.

General information and regulation of CMCMarkets

CMCMarkets is an established brokerage firm registered in Australia and regulated by FCA, FMA, MAS, and IIROC. With over 20 years of experience, they offer a wide range of trading instruments including forex, indices, commodities, cryptocurrencies, stocks, treasuries, and ETFs. Traders can access their services through the popular MT4 platform as well as CMC Markets Invest. CMCMarkets provides a flexible account structure with no minimum initial deposit requirement and offers a free demo account for practice trading. They have a strong customer support system, available 24/5, and provide various educational resources to assist traders in their financial journey.

In the following article, we will analyze the characteristics of this broker in all its dimensions, providing you with easy and well-organized information. If you are interested, read on.

Market instruments

CMC Markets provides a diverse range of trading instruments to cater to the needs of different traders. With CFD trading, users have the flexibility to go long or short on a variety of assets including forex, indices, commodities, and cryptocurrencies. This allows traders to profit from both rising and falling markets, maximizing their trading opportunities. In addition, CMC Markets offers share investing, enabling users to buy and sell shares and securities across 16 markets. This allows for a comprehensive portfolio diversification and investment in different sectors and industries. Furthermore, CMC Markets provides access to treasuries and ETFs, allowing traders to trade and invest in these financial instruments.

Spreads and commissions for trading with CMCMarkets

CMC Markets offers competitive spreads for major currency pairs, with a live spread form indicating indicative prices. However, it's important to note that spreads may vary, especially during volatile market conditions. The company adopts a transparent commission structure, with commissions varying depending on the specific instruments traded. Traders can refer to the provided information to determine the commission charges applicable to their trades. It is worth mentioning that commissions are subject to minimum charge requirements, such as the minimum commission charge of US$10 for US shares. Additionally, CMC Markets implements a dormancy fee for accounts with no trading activity for 12 consecutive months, based on the account currency. While this fee promotes account activity, traders who remain inactive may incur additional costs. Traders should carefully consider these factors and evaluate their trading strategies to effectively manage spreads, commissions, and other associated costs.

Trading accounts available in CMCMarkets

CMC Markets offers two live account types, Standard and Alpha, providing traders with options that suit their individual needs. The Standard account offers a unique advantage by providing zero brokerage fee for the first buy order up to $1,000. This feature allows traders to make their initial investment without incurring any brokerage costs. On the other hand, the Alpha account offers lower brokerage fees for most buy and sell orders, providing cost-saving opportunities for active traders. It is important to note that different account types may have specific eligibility criteria or minimum balance requirements, and traders should consider these factors when choosing an account type. Additionally, CMC Markets provides a free demo account, enabling traders to practice and familiarize themselves with the platform before opening a live account. Traders have the flexibility to select the account type that aligns with their trading preferences, taking advantage of the benefits offered by each option. It's recommended to review the terms and conditions associated with each account type to ensure a comprehensive understanding of the features, costs, and available support.

Trading platform(s) that CMCMarkets offers

CMC Markets provides traders with two platform options: MT4 and CMC Markets Invest. MT4 is a widely recognized and popular trading platform known for its extensive range of technical indicators and automated trading tools. It offers a user-friendly interface and provides access to a diverse set of features. On the other hand, CMC Markets Invest is a proprietary platform specifically designed for CMC Markets clients. It offers seamless integration with other CMC Markets services and features, providing a cohesive trading experience. While MT4 has a larger community and third-party plugins, CMC Markets Invest may have a learning curve for new users and a smaller community. Traders can choose the platform that suits their preferences, whether they prefer the familiarity and customization options of MT4 or the integrated features of CMC Markets Invest.

Maximum leverage of CMCMarkets

The maximum leverage offered by CMCMarkets is currently unknown. While leverage can provide traders with several advantages, such as greater trading flexibility, potential for higher profits, increased market access, and enhanced trading opportunities, it also comes with certain disadvantages. One of the primary disadvantages is the increased risk exposure, as leverage magnifies both gains and losses. Traders need to exercise caution and implement proper risk management strategies to avoid significant losses. Additionally, the use of leverage requires a good understanding of the market and trading principles to make informed decisions. It's important to note that the lack of information regarding the maximum leverage offered by CMCMarkets may make it difficult for traders to assess the level of risk involved in their trading activities.

Deposit and Withdrawal: methods and fees

The dimension of deposits and withdrawals with CMCMarkets offers several advantages and a few considerations to keep in mind. One of the advantages is the variety of funding options available, including credit/debit cards and bank transfers. The online withdrawal process is convenient, and funds can be withdrawn to registered credit/debit cards. Withdrawal requests are typically processed quickly, ensuring prompt access to funds. Additionally, the overall process is secure to safeguard user transactions. However, it's important to note that there are charges associated with credit card (1%) and debit card (0.6%) payments. Additional charges may apply for bank transfers from outside Australia. Moreover, withdrawals are limited to the initial deposit amount on the registered card, and there may be a requirement for additional information or proof of identity. Despite these considerations, the deposits and withdrawals dimension of CMCMarkets provides flexibility and efficiency for users managing their trading accounts.

Educational resources in CMCMarkets

The educational resources dimension at CMCMarkets offers a range of advantages to traders and investors. They provide a wide variety of educational materials, including videos, webinars, eBooks, podcasts, news, analysis, guides, and more. The availability of different formats ensures that users can choose the learning style that suits them best. Additionally, CMCMarkets has an official YouTube channel where users can find additional video content. The comprehensive resources, such as the glossary and FAQ section, help users understand key concepts and terms. The inclusion of news and analysis keeps users informed about market developments. Overall, these educational resources are easily accessible and can greatly enhance users' knowledge and understanding of the financial markets.

You may also visit their official YouTube channel to watch more videos. Here is a video about some basic knowledge that every trader should know.

Customer service of CMCMarkets

The customer care dimension at CMCMarkets offers several advantages to users. Firstly, they provide 24/5 contact availability, ensuring that customers can reach out for support during weekdays. The dedicated phone lines for CFD and Share Trading inquiries allow for specialized assistance in each area. Multiple communication channels, including phone, social media platforms like Facebook, Twitter, LinkedIn, and YouTube, offer users flexibility in choosing their preferred method of contact. The convenient customer service hours for Share Trading align with market opening hours, enabling timely assistance. Additionally, the physical office address in Sydney provides customers with a sense of trust and security. CMCMarkets' active presence on popular social media platforms allows users to stay updated and engaged. However, it's important to note that there may be limitations to customer support availability on weekends and potential waiting times to connect with a representative.

Conclusion

In conclusion, CMCMarkets is an Australia-registered company that has established itself as a reputable and regulated broker in the financial industry. With over 20 years of experience, they offer a wide range of trading instruments, including forex, indices, commodities, cryptocurrencies, stocks, treasuries, and ETFs. Traders have the flexibility to choose from different account types and access their platform through MT4 or their proprietary platform, CMC Markets Invest. The availability of a free demo account and extensive educational resources further enhance the trading experience for both novice and experienced traders. Customer support is readily available through various channels, ensuring prompt assistance and resolving queries effectively. However, the lack of information on maximum leverage, detailed spreads and commissions, as well as certain fees like the dormancy fee and merchant fees for deposits, could be considered as limitations. Despite these drawbacks, CMCMarkets' strong regulatory compliance, diverse trading offerings, and commitment to providing educational resources contribute to its appeal as a trusted brokerage firm. Traders should conduct thorough research and consider their individual needs before deciding to engage with CMCMarkets or any other broker.

Frequently asked questions about CMCMarkets

• Question: How can I fund my CMCMarkets account？

• Answer: You can fund your CMCMarkets account by using a credit or debit card or by transferring funds from your bank account. Please note that third-party payments are not accepted, and additional charges may apply for bank transfers from outside of Australia.

• Question: What are the trading platforms offered by CMCMarkets？

• Answer: CMCMarkets provides two trading platforms: MT4 and their own platform called CMC Markets Invest. These platforms offer a range of features and tools to support your trading activities.

• Question: Is there a minimum initial deposit required to open an account with CMCMarkets？

• Answer: No, CMCMarkets does not require a minimum initial deposit. You can start trading with any amount you are comfortable with.

• Question: Does CMCMarkets offer a demo account？

• Answer: Yes, CMCMarkets provides a free demo account that allows you to practice trading with virtual funds. It's a great way to familiarize yourself with the platform and test your trading strategies without risking real money.

• Question: How can I contact customer support at CMCMarkets？

• Answer: You can contact CMCMarkets' customer support team by calling their phone number 1300 303 888. They are available 24/5 for CFD inquiries and have specific hours for Share Trading inquiries. You can also reach out to them through their official social media channels or visit their office in Sydney, Australia.

• Question: What are the trading instruments available on CMCMarkets？

• Answer: CMCMarkets offers a wide range of trading instruments, including forex, indices, commodities, cryptocurrencies, stocks, treasuries, and ETFs. This provides you with various options to diversify your trading portfolio.

• Question: Does CMCMarkets charge any fees for deposits or withdrawals？

• Answer: CMCMarkets does not charge any fees for deposit or withdrawal operations. However, please note that payment systems may have their own fees, and internal currency conversion rates may apply.