Risk Warning

Online trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information contained in this article is for general information purposes only.

General Information

capital.com Review Summary in 10 Points
Founded	2016
Registered Country/Region	Cyprus
Regulation	ASIC, CYSEC, FCA, NBRB
Market Instruments	3700+, commodities, indices, cryptocurrencies, stocks, forex, ETFs
Demo Account	Available
Leverage	1:30
EUR/USD Spread	0.6 pips
Trading Platforms	Mobile App, CFD Trading App, Desktop Trading, Capital.com API, MetaTrader 4, TradingView
Minimum deposit	20 USD/EUR/GBP or 100 PLN
Customer Support	24/7 multilingual, live chat, phone, email, social media, Help Center

What is capital.com？

capital.com is a CFD (Contracts for Difference) broker registered in Cyprus and well regulated by a number of regulators. The broker offers access to various markets, including Forex, commodities, indices, shares, cryptocurrencies, and ESG on MT4 and other trading platforms. The platform offers a variety of trading tools and educational resources to help traders improve their skills and knowledge.

In the following article, we will analyze the characteristics of this broker from various aspects, providing you with simple and organized information. If you are interested, please read on. At the end of the article, we will also briefly make a conclusion so that you can understand the broker's characteristics at a glance.

Pros & Cons

capital.com offers a user-friendly and comprehensive trading experience with a wide range of markets and instruments, competitive spreads, and a variety of trading platforms. The platform also provides extensive educational resources and trading tools. Additionally, capital.com has no deposit or withdrawal fees, and there are multiple payment methods available. However, overnight funding and guaranteed stop premiums can add to the cost of trading, and some traders may prefer more trading platforms and account types.

Pros	Cons
• Regulated by ASIC, CYSEC, FCA, NBRB	• Negative reviews and complaints
• Offers a wide range of trading instruments	• No MetaTrader 5
• Demo accounts available	• Limited research tools
• User-friendly and intuitive trading platforms	• Overnight funding charges and guaranteed stop premiums
• Multiple account types and funding methods	• Limited info on accounts and deposits & withdrawals
• No deposit and withdrawal fees
• Offers negative balance protection and guaranteed stop-loss
• No funding fees, commission, or inactivity fees

capital.com Alternative Brokers

There are many alternative brokers to capital.com depending on the specific needs and preferences of the trader. Some popular options include:

• Forex.com - a regulated and reputable broker with a comprehensive range of trading tools and educational resources;

• IC Markets - offers low spreads and fast execution speeds with a variety of trading platforms;

• TMGM - offers competitive spreads and fees with a user-friendly trading platform.

Ultimately, the best broker for an individual trader will depend on their specific trading style, preferences, and needs.

Is capital.com Safe or Scam？

Capital.com is a legitimate and regulated online trading platform. It is authorized and regulated by the Australia Securities & Investment Commission (ASIC), the Financial Conduct Authority (FCA) in the UK, the Cyprus Securities and Exchange Commission (CySEC), and the National Bank of the Republic of Belarus (NBRB). It also follows strict regulatory requirements, including holding client funds in segregated accounts and providing negative balance protection. However, there are also some negative reviews from their clients complaining that they are unable to withdraw.

Market Instruments

Capital.com offers a wide range of market instruments for CFD trading, including Forex, Indices, Commodities, Shares, Cryptocurrencies and ESG. The Forex category includes major, minor and exotic currency pairs. The Indices category covers global indices such as the US 500, UK 100, and Germany 30. In the Commodities category, traders can trade on precious metals such as gold and silver, energy products such as oil and gas, and agricultural products such as wheat and corn. The Shares category offers CFD trading on popular global companies such as Apple, Amazon, and Google. Capital.com also offers CFD trading on a variety of cryptocurrencies such as Bitcoin, Ethereum, and Ripple, as well as ESG (Environmental, Social and Governance) trading, which focuses on socially responsible investments.

Accounts

Demo Account: Up to 100,000 virtual dollars and you can use your demo account for trading as long as you wish.

Live Account: capital.com does not provide much real account information. Generally, Forex brokers offer several different levels of real accounts with different trading conditions (leverage, spreads, commissions, etc.) depending on the minimum deposit amount. Due to the law prohibiting interest in the Islamic region, some brokers also offer Islamic accounts without overnight interest charges.

Leverage

The maximum leverage offered by capital.com is only 1:30, which may seem too low to you. In reality, those leverage of up to 1:500 or even 1:1000 are all from unregulated or offshore regulated brokers, and as we know, offshore regulation is much less strict regulation. For brokers that are formally regulated by the major regulatory bodies, they can only offer leverage of 1:30 or 1:50 at best, which is sufficient for the novice Forex trader. Lower leverage reduces the potential gains on trades, but more importantly, it reduces much of the risk. We recommend that you always keep your account risk at 2% or less.

Spreads & Commissions

Capital.com offers variable spreads on its various trading instruments, which means the spreads can widen or narrow based on market conditions. The spreads for each instrument are transparently displayed on the website and can be easily monitored in real-time using the platform's trading tools. As for commissions, capital.com does not charge any commissions for its CFD trading services. Instead, it makes money by incorporating a small markup on the spread, which is known as the “buy-sell spread.” This allows traders to have greater visibility and transparency into their trading costs.

Below is a comparison table about spreads and commissions charged by different brokers:

Broker	EUR/USD Spread	Commission
capital.com	0.6 pips	No
Forex.com	1.2 pips	No
IC Markets	0.1 pips	$7 round turn
TMGM	0.0 pips	$7 round turn

Note: Spreads can vary depending on market conditions and volatility.

Trading Platforms

Capital.com offers a variety of trading platforms to cater to the needs of different traders. The platforms include mobile apps, CFD trading app, desktop trading, Capital.com API, MetaTrader 4, and TradingView. The mobile apps are available on both iOS and Android devices, providing access to real-time market data, charts, and trading opportunities. The CFD trading app offers an intuitive interface for fast and easy trading. The desktop trading platform provides advanced features for experienced traders. The Capital.com API enables third-party developers to access Capital.com's trading infrastructure, while MetaTrader 4 and TradingView are popular platforms that offer a range of technical analysis tools and customization options.

Broker	Trading Platforms
capital.com	Mobile App, CFD Trading App, Desktop Trading, Capital.com API, MetaTrader 4, TradingView
Forex.com	MetaTrader 4, FOREX.com Web Trading Platform
IC Markets	MetaTrader 4, MetaTrader 5, cTrader, WebTrader
TMGM	MetaTrader 4, TMGM WebTrader

Trading Tools

Capital.com offers a range of trading tools to help its clients make informed trading decisions. The trading calculator is one such tool that allows traders to calculate the potential profits and losses of a trade before placing it. Other tools include an economic calendar, market news, and an education section with a range of guides and tutorials for traders of all levels.

Deposits & Withdrawals

Capital.com offers a variety of payment methods for both deposits and withdrawals, including apple pay, VISA, MasterCard, wire transfer, PCI, worldpay, RBS, and trustly. One of the main advantages of Capital.com's deposit and withdrawal system is that there are no fees associated with either process. This means that traders can deposit and withdraw funds as frequently as needed without incurring any additional costs.

capital.com minimum deposit vs other brokers

	capital.com	Most other
Minimum Deposit	20 USD/EUR/GBP or 100 PLN	$100

capital.com Money Withdrawal

To withdraw funds from your capital.com account, follow these steps:

Step 1: Log in to your account on capital.com

Step 2: Click on the “Withdraw” button, located in the “Funds” section

Step 3: Choose the payment method you prefer and enter the amount you want to withdraw

Step 4: Submit your withdrawal request

Please note that capital.com may require additional verification steps before processing your withdrawal request. The processing time for withdrawals can vary depending on the payment method you choose, but typically range from a few hours to a few business days.

Fees

Capital.com's fee structure is designed to be transparent and competitive. The broker charges spreads on its trading instruments, which vary depending on market conditions and liquidity. More details can be found in the table below:

Opening/Closing an account	Free
Demo account	Free
Inactivity fee	10 USD or its equivalent if any other currency
Deposit & withdrawal fee	Free
Overnight fee	The fee will either be paid or received, depending on whether you are long or short.
Currency conversion	Free
Guaranteed stops	The GSL fee varies depending on the market you are trading, the positions open price and the quantity.

Customer Service

Below are the details about the customer service.

• Languages: English, German, Italian, Portuguese, Arabic, Romanian, Vietnamese, Russian, Thai, Chinese, Spanish, Malay, French, Czech, Polish, Danish, etcetera.

• Service Hour: 24/7

• Live chat

• Email: support@capital.com

• Phone: +44 20 8089 7893

• Social media: Facebook, Instagram, LinkedIn, YouTube, Twitter

• Help Center

Overall, capital.com's customer service is considered reliable and responsive, with various options available for traders to seek assistance.

Pros	Cons
• 24/7 live chat	• No dedicated account manager for all users
• Multilingual customer support	• No community forums for users to engage with each other
• Helpful and knowledgeable representatives
• Comprehensive online help center with frequently asked questions

Note: These pros and cons are subjective and may vary depending on the individual's experience with capital.com's customer service.

Education

Capital.com provides a comprehensive educational section on their website, called the “Learning Hub”, where traders can find various materials to improve their trading skills and knowledge. They offer a wide range of educational resources, including articles, videos, webinars, and courses on various trading topics, such as technical analysis, risk management, and market psychology. Additionally, they have a section dedicated to market guides, where traders can learn more about specific markets, and a section for trading strategies guides, where traders can find useful tips and strategies to enhance their trading performance. Overall, Capital.com's educational resources are quite extensive and can be helpful for traders of all levels.

User Exposure on WikiFX

On our website, you can see that some users have reported unable to withdraw. Please be aware and exercise caution when investing. You can check our platform for information before trading. If you find such fraudulent brokers or have been a victim of one, please let us know in the Exposure section, we would appreciate it and our team of experts will do everything possible to solve the problem for you.

Conclusion

In conclusion, capital.com is a reputable online broker with a wide range of market instruments, low fees, and a variety of user-friendly trading platforms. The company offers free deposits and withdrawals with multiple payment methods, as well as educational resources to help traders of all levels. However, there are some negative reviews and complaints from their users. Overall, capital.com is a good choice for traders seeking a comprehensive and user-friendly trading experience.

Frequently Asked Questions (FAQs)

Q 1:	Is capital.com regulated？
A 1:	Yes. It is regulated by SIC, CYSEC, FCA, and NBRB.

Q 2:	Does capital.com offer demo accounts？
A 2:	Yes. Demo accounts has up to 100,000 virtual dollars and you can use your demo account for trading as long as you wish.

Q 3:	Does capital.com offer the industry-standard MT4 & MT5？
A 3:	Yes. It supports Mobile App, CFD Trading App, Desktop Trading, Capital.com API, MetaTrader 4, and TradingView.

Q 4:	Is capital.com a good broker for beginners？
A 4:	Yes. It is a good choice for beginners because it is regulated well and offers various trading instruments with competitive trading conditions on the leading MT4 platform. Also, it offers demo accounts that allow traders to practice trading without risking any real money.

Aspect	Information
Registered Country/Area	Seychelles
Founded Year	10-15 years ago
Company Name	ETO Markets Limited
Regulation	Regulated in Australia (ASIC) and Seychelles (FSA)
Minimum Deposit	USD 100
Maximum Leverage	1:500
Spreads	Vary depending on the account type and currency pair (ranging from 0 pips to 2.2 pips)
Trading Platforms	Meta Trader 4 (MT4), Meta Trader 5 (MT5), PAMM, Social Trading
Tradable Assets	Forex, Precious Metals, Energies, Indices
Account Types	PRO Account, BASIC Account, PRIME Account, STD Account
Demo Account	Available
Islamic Account	Not specified
Customer Support	Phone: +248 4374772, Email: info@eto.group
Payment Methods	Bank Wire Transfers (USD), China Union Pay (CNY), SEA Instant Payment (IDR, MYR, THB, VND), SEA Internet Banking (IDR, MYR, VND), Cryptocurrency (USDT)
Educational Tools	Trading Guides, ETO Blog, Trading Webinars

General Information

Founded in 2010, ETO Markets is a forex and CFD forex broker based in Sydney, Australia, providing online solutions for retail and institutional investors in over 100 countries in Europe, Asia, Middle East, Africa, Oceania, etc. Please note that their services are not available in North and South America.

Concerning regulation, ETO GROUP PTY LTD is authozed or regulated by the Australian Securities and Investment Commission (ASIC); ABN 66 155 680 890, AFS Licence No. 420224, and ETO Markets Limited is authorized and regulated by The Seychelles Financial Services Authority (FSA), with regulatory license no. S062.

Pros & Cons

ETO Markets offers several advantages for traders, including a diverse range of market instruments such as forex, precious metals, energies, and indices, allowing for portfolio diversification and trading across different asset classes. The availability of different types of trading accounts, such as PRO, BASIC, PRIME, and STD accounts, caters to the varying needs and preferences of traders. ETO Markets also provides access to popular trading platforms like Meta Trader 4 (MT4) and Meta Trader 5 (MT5), which offer advanced charting capabilities, technical indicators, and automated trading options. Additionally, the educational resources offered by ETO, such as trading guides, a blog, and trading webinars, contribute to traders' learning and development.

However, it's important to consider the potential drawbacks. ETO Markets is regulated by different regulatory agencies in different jurisdictions, with ETO Markets Limited regulated by the Seychelles Financial Services Authority (FSA) as an “Offshore Regulatory” entity. Being regulated offshore may raise concerns for some traders about the level of investor protection and oversight. Moreover, the website and platform information provided for ETO GROUP PTY LTD, which is regulated by the Australia Securities & Investment Commission (ASIC), is not available, potentially limiting transparency and accessibility for traders. It's crucial for traders to conduct thorough research, assess their risk tolerance, and make informed decisions when considering trading with ETO Markets.

Pros	Cons
ASIC-regulated	Minimum depost not very low
Wide range of trading assets	Only MT4 trading supported
Low minimum deposit requirement
Competitive spreads
High leverage
Demo & Islamic accout available
Educational resources provided

Is ETO Markets Legit？

Based on the information provided, ETO (ETO GROUP PTY LTD and ETO Markets Limited) is regulated by different regulatory agencies in different jurisdictions.

ETO GROUP PTY LTD, based in Australia, is regulated by the Australia Securities & Investment Commission (ASIC). It holds a Market Making (MM) license, with license number 420224. The effective date of the license is February 1, 2013. The address of the licensed institution is 02 Tower B Citadel Towers' Suite 12 Level 12, 799 Pacific Highway, CHATSWOOD NSW 2067, Australia. The phone number is 0407 204 611. However, no website is provided for ETO GROUP PTY LTD.

On the other hand, ETO Markets Limited is regulated by the Seychelles Financial Services Authority (FSA). It holds a Retail Forex License with license number S062. The regulatory status is described as “Offshore Regulatory.” The address of the licensed institution is Office No. 20, First Floor, Abis 1, Abis Centre, Providence Industrial Estate, Mahé, Seychelles. The phone number is +248 4374772. The email address is info@eto.group, and the website is https://www.eto.group.

It's important to note that being regulated by a regulatory agency does not guarantee the safety or legitimacy of an investment. Investors should exercise caution and conduct thorough research before engaging in any financial transactions or investments.

Market Instruments

ETO offers a diverse range of market instruments for trading on their online platform. These instruments cover various financial markets and asset classes, including:

1. Forex: ETO provides access to the foreign exchange market, which is known as the world's most liquid market. Traders can engage in forex trading with leverage of up to 1:500. ETO offers a wide range of currency pairs, including majors, minors, and exotics, with lower commissions.

2. Precious Metals: ETO allows trading in major commodity markets by offering precious metals such as Gold and Silver. These metals are considered valuable assets due to their high economic value and durability. Traders can take advantage of price movements in precious metals markets through ETO's platform.

3. Energies: ETO provides access to energy products such as WTI (West Texas Intermediate) crude oil, Brent crude oil, and Natural Gas through CFDs (Contract for Difference). Traders can benefit from low spreads, and 24-hour market executions in the energy market.

4. Indices: ETO enables trading on significant stock market indices worldwide. Traders can utilize leverage of up to 1:500 without any commission charges. This allows them to participate in the price movements of major stock market indices and potentially capitalize on market opportunities.

These market instruments offered by ETO provide traders with a range of options to diversify their portfolios and engage in trading across different asset classes. It's important for traders to familiarize themselves with the specific features, risks, and trading conditions associated with each instrument before engaging in any trading activities.

、

Pros	Cons
Diverse range of market instruments covering various financial markets and asset classes	Potential complexity and learning curve associated with trading different instruments
Ability to trade on major stock market indices worldwide with leverage, without commission charges	Market volatility and potential risk associated with forex trading
Availability of precious metals trading, allowing traders to benefit from price movements in valuable commodities	Fluctuations in commodity prices and exposure to market risks
Access to energy products such as crude oil and natural gas, providing potential trading opportunities	Market volatility and exposure to geopolitical and economic factors affecting energy prices
	Exposure to stock market fluctuations and market risks associated with equity trading

Account Types

PRO ACCOUNT

The PRO account offers spreads starting from 0.0 pips. The minimum deposit required is USD 100, allowing accessibility for traders with varying budget sizes. The minimum trade size is 0.01 lot. With a maximum leverage of 1:500, traders can amplify their trading potential. The PRO account does not have a stop out level.

BASIC ACCOUNT

The BASIC account

offers spreads starting from 1.0 pips, providing reasonable pricing for trading. The minimum deposit required is USD 100, making it accessible to a wide range of traders. The minimum trade size is 0.01 lot. The maximum leverage offered is 1:500, enabling traders to maximize their trading opportunities. Similar to the PRO account, the BASIC account does not have a stop out level.

PRIME ACCOUNT

The PRIME account caters to traders who prioritize a balance between cost and trading conditions. It offers spreads starting from 1.7 pips, providing a reasonable pricing structure for trading. The minimum deposit required is USD 100, making it accessible to traders with different levels of capital. The minimum trade size is 0.01 lot. The maximum leverage offered is 1:500, providing traders with the potential to magnify their trading positions. As with the other account types, the PRIME account does not have a stop out level.

STD ACCOUNT

Lastly, the STD account is specifically tailored for traders interested in trading XAU/USD (Gold). It offers spreads starting from 1.7 pips for general trading pairs and 2.9 pips for XAU/USD. The minimum deposit required is USD 100, making it accessible to traders with varying budget sizes. The minimum trade size is 0.01 lot. The maximum leverage offered is 1:500, allowing traders to amplify their trading potential. Similar to the other account types, the STD account does not have a stop out level.

Pros	Cons
PRO account offers spreads starting from 0.0 pips	Limited information provided about specific trading conditions, such as commission fees or other charges
Maximum leverage of 1:500 across all account types, allowing traders to amplify their positions	Lack of detailed explanation about additional benefits or features exclusive to each account type
PRIME account offers a balance between cost and trading conditions with reasonable spreads	The absence of a stop out level may carry higher risk for inexperienced traders
STD account specifically caters to traders interested in trading XAU/USD (Gold)	Limited account options for traders with specialized trading preferences or strategies
Accessibility with a minimum deposit requirement of USD 100 for all account types	Lack of information about account management features and tools

How to Open an Account？

To open a DEMO ACCOUNT with ETO Markets, you can follow these steps:

1. Visit the ETO Markets website.

2. Look for the option to “Try demo account” and click on it.

3. You will be directed to a short application form.

4. Fill in the required information in the application form.

5. Complete the application process as instructed on the website.

To open a LIVE ACCOUNT with ETO Markets, you can follow these steps:

1. Visit the ETO Markets website.

2. Look for the option to “Open live account” and click on it.

3. You will be taken to an application form.

4. Fill in all the necessary information in the application form.

5. Complete the application process according to the instructions provided on the website.

Leverage

The maximum trading leverage offered by ETO Markets is up to 1:400. Investors should note that high leverage can increase the potential return but also increase the risk at the same time.

Spreads & Commissions

On a Standard account, spreads begin at 1.6 pips, which is a bit more than typical. The EUR/USD, GBP/USD, AUD/USD, and USD/JPY all have a spread of 1.8 pips, while the USD/CAD and USD/CHF have a spread of 2.2 pips.

On the Professional account, spreads are significantly reduced, with some as low as 0 pips, especially for currency pairs with a high trading volume. Thus, the EUR/USD, GBP/USD, and USD/JPY all have a spread of 0 pips, while the AUD/USD spread is 0.3 pips, the USD/CHF spread is 0.2 pips, and the USD/CAD spread is 0.4 pips. Consider, however, that there is a $7 commission every round deal, which is the reason for the low spreads.

Trading Platforms & Tools Available

ETO offers various trading platforms to cater to the diverse needs of traders. Here's a brief description of each trading platform:

1. Meta Trader 4 (MT4): MT4 is a widely recognized and popular trading platform that supports online trading through web pages, PCs, and mobile phones. It offers a comprehensive range of features and tools, making it suitable for both novice and experienced traders. MT4 provides a user-friendly interface, advanced charting capabilities, a wide range of technical indicators, and automated trading options.

2. Meta Trader 5 (MT5): MT5 is an advanced trading platform that provides market direction and data analysis to assist investors in making informed trading decisions. It offers enhanced features compared to MT4, including additional charting tools, more timeframes, and improved analytical capabilities. MT5 allows traders to access a variety of financial markets and trade anytime, anywhere, ensuring they don't miss any trading opportunities.

3. PAMM: PAMM (Percentage Allocation Management Module) is a solution designed for money managers. It enables them to manage funds across multiple client accounts using a single master account and interface. PAMM allows money managers to allocate and distribute investments, track performance, and execute trades on behalf of their clients.

4. Social Trading: ETO offers social trading, which is a form of investing that allows traders to copy investment strategies from others. It is suitable for individuals who don't have the time or expertise to analyze the markets extensively or identify trading opportunities. With social trading, traders can follow and replicate the trades and strategies of successful traders, leveraging their knowledge and experience.

These trading platforms provided by ETO offer different features, functionalities, and advantages to suit the preferences and requirements of various traders. It's recommended to explore the specific details and capabilities of each platform on the official ETO website to choose the one that best aligns with individual trading goals and strategies.

Pros	Cons
Multiple trading platforms to cater to diverse trader needs	Limited availability of specific financial products or markets
User-friendly interface and advanced features in Meta Trader 4 (MT4)	Potential confusion due to separate entities offering trading services
Advanced charting tools, timeframes, and analytical capabilities in Meta Trader 5 (MT5)	Different regulatory status for ETO Markets Limited and ETO GROUP PTY LTD may raise concerns about investor protection and oversight
PAMM module for money management across multiple client accounts	Limited accessibility to website and platform information for ETO GROUP PTY LTD
Social trading feature for copying successful traders' strategies	Limited transparency regarding the company's background and management

Deposit & Withdrawal

To deposit funds into your ETO Markets account, you need to log in to the ETO Markets Portal and select 'My Account' or click the 'Deposit Now' button on the top-right corner of the page. From there, you can choose your preferred payment method by clicking on the corresponding icon. The available payment methods include Bank Wire Transfers (USD), China Union Pay (CNY), SEA Instant Payment (IDR, MYR, THB, VND), SEA Internet Banking (IDR, MYR, VND), and Cryptocurrency (USDT). Once you have selected the payment method, choose the account you want to deposit to and enter the deposit amount in USD. Click 'Submit' and follow the instructions to complete the deposit request. The deposit will be reflected in your account within 5 minutes.

For withdrawals, you need to log in to the ETO Markets Portal, select 'My Account,' and click on 'My Withdrawal.' Submit your withdrawal request through the provided form. If you are withdrawing cryptocurrency, your request will be processed after confirming the instructions in the confirmation email sent by ETO Markets.

The processing time for withdrawals is as follows: Applications submitted before 3 am GMT on weekdays will be processed on the same day, while applications submitted after 3 am GMT will be processed on the next business day. Withdrawal applications submitted on weekends will be processed on the following business day.

The withdrawal limits vary depending on the payment method. For UnionPay, there is no minimum withdrawal amount per transaction. For USDT Transfer (TRC20) and USDT Transfer (ERC20), the minimum withdrawal amount is 100 USDT. For SEA Instant Payment and SEA Internet Banking, there is no minimum withdrawal amount per transaction.

Processing fees may apply for withdrawal requests below $100 USD. The exact processing fees for deposits and withdrawals can be found in the 'What are the processing fees for deposit and withdrawal' section on the ETO Markets Portal.

Pros	Cons
Multiple payment methods available for deposits and withdrawals	Processing fees may apply for withdrawal requests below $100 USD
Quick deposit processing with funds reflected in the account within 5 minutes	Withdrawal processing time depends on the submission time and may take up to the next business day
Clear instructions provided for deposit and withdrawal procedures	Withdrawal limits vary depending on the payment method, potentially affecting the amount that can be withdrawn
User-friendly online portal for account management	Limited information about withdrawal processing fees

Customer Support

The ETO Markets customer service team is available Monday through Friday from 9am to 5pm (Sydney time) via phone, live chat, and email. The team is comprised of individuals with a strong financial background, so they can assist you with a variety of concerns. An is undoubtedly one of the reasons why this e-commerce website has an excellent reputation for customer service. There are few FAQs and tutorials available on the trade website, and they will not be of much assistance.

Educational Resources

ETO provides a range of educational resources to support traders in their learning and development. Here's a brief description of each educational resource:

1. TRADING GUIDES: ETO Markets offers educational videos called Trading Guides. These videos focus on providing instruction and guidance on how to navigate and utilize the Meta Trader 4 (MT4) trading platform. They are particularly beneficial for new traders who are learning to use MT4 and want to understand its features and capabilities. Even experienced traders can benefit from these guides to learn new strategies or enhance their skills.

2. ETO BLOG: ETO Markets maintains a blog that offers weekly reports and interviews. The blog serves as a valuable resource for traders seeking market intelligence and real-time market positioning ideas. Through the blog, traders can access in-depth analysis, stay updated with market trends, and gain insights from industry experts. It provides a platform for traders to deepen their understanding of the financial markets.

3. TRADING WEBINARS: ETO Markets conducts trading webinars led by experienced traders or financial professionals. These webinars cover various topics such as technical analysis, risk management, and trading strategies. Webinars provide valuable insights and practical knowledge to enhance trading skills and decision-making abilities.

These educational resources offered by ETO aim to empower traders with knowledge, skills, and market insights. Whether traders are beginners or experienced professionals, these resources can support their learning journey and help them make informed trading decisions. It's recommended to explore the specific offerings and availability of these educational resources on the official ETO website.

Customer Support

ETO Markets provides customer support services to assist traders with their inquiries and concerns. The customer service team is available Monday through Friday from 9am to 5pm (Sydney time) and can be contacted via phone, live chat, and email. The team consists of individuals with a strong financial background, ensuring they can provide knowledgeable assistance across a range of trading-related matters. ETO Markets has gained a reputation for excellent customer service, which contributes to its positive standing in the industry. While the trade website offers limited FAQs and tutorials, direct contact with the customer support team is the recommended approach for personalized assistance. The contact details for customer support include the email address info@eto.group, the phone number +248 4374772, and the physical address F20, 1st Floor, Eden Plaza, Eden Island, Seychelles. Additionally, customers can follow ETO Markets on various platforms to stay updated with the latest information and developments.

Conclusion

ETO Markets is a regulated brokerage offering a range of advantages and disadvantages. On the positive side, ETO Markets is regulated by the Australia Securities & Investment Commission (ASIC) and the Seychelles Financial Services Authority (FSA), providing a level of oversight and accountability. They offer a diverse range of market instruments, including forex, precious metals, energies, and indices, allowing traders to diversify their portfolios. ETO Markets provides different account types to cater to the needs of various traders, with leverage options of up to 1:500. They offer popular trading platforms like MetaTrader 4 and 5, as well as PAMM and social trading options. ETO Markets also provides educational resources such as trading guides, a blog, and webinars to support traders' learning and development. On the negative side, being regulated offshore by the FSA may be seen as a disadvantage compared to stricter regulatory jurisdictions. The website lacks detailed information and transparency on some aspects, and customer support may be limited to specific hours. It's important for traders to conduct their own research, consider their risk tolerance, and understand the advantages and disadvantages before engaging with ETO Markets or any brokerage.

FAQs

Question: Is ETO Markets a regulated broker？

Answer: Yes, ETO Markets is a regulated broker. It is regulated by the Australia Securities & Investment Commission (ASIC) and holds a Market Making (MM) license. Additionally, ETO Markets Limited is regulated by the Seychelles Financial Services Authority (FSA) and holds a Retail Forex License.

Question: What trading platforms does ETO Markets offer？

Answer: ETO Markets offers a variety of trading platforms, including MetaTrader 4 (MT4) and MetaTrader 5 (MT5). These platforms provide advanced charting tools, technical indicators, and automated trading options. ETO also offers PAMM and social trading platforms.

Question: What account types are available at ETO Markets？

Answer: ETO Markets offers different types of trading accounts to cater to the needs of traders. These include the PRO account, BASIC account, PRIME account, and STD account. Each account type has its own features and benefits, such as varying spreads, minimum deposit requirements, and leverage options.

Question: Can I open a demo account with ETO Markets？

Answer: Yes, ETO Markets provides the option to open a demo account. Traders can practice trading strategies and familiarize themselves with the platform without risking real money. The demo account allows traders to gain experience and confidence before transitioning to a live trading account.

Question: What are the available payment methods for deposits and withdrawals？

Answer: ETO Markets offers various payment methods for deposits and withdrawals. These include Bank Wire Transfers, China Union Pay, SEA Instant Payment, SEA Internet Banking, and Cryptocurrency (USDT). The specific payment methods available may vary depending on your location.

Question: What is the maximum leverage offered by ETO Markets？

Answer: ETO Markets offers a maximum leverage of 1:500. Leverage allows traders to control larger positions in the market with a smaller initial investment. However, it's important to consider the risks associated with higher leverage and manage risk effectively.

Question: What are the trading instruments available at ETO Markets？

Answer: ETO Markets provides a range of trading instruments across various financial markets. These include forex currency pairs, precious metals such as gold and silver, energies like crude oil and natural gas, and stock market indices. Traders can diversify their portfolios and trade different asset classes through ETO's platform.

Question: Does ETO Markets provide educational resources for traders？

Answer: Yes, ETO Markets offers educational resources to support traders in their learning and development. These resources include trading guides, a blog with market reports and interviews, and trading webinars conducted by experienced traders. These resources aim to provide market insights, strategies, and enhance traders' skills and knowledge.

Question: How can I contact customer support at ETO Markets？

Answer: ETO Markets provides customer support services via phone, live chat, and email. The customer service team is available Monday through Friday from 9am to 5pm (Sydney time). You can contact them at +248 4374772 or email them at info@eto.group. Additionally, ETO Markets can be followed on various platforms for the latest information and updates.