They looked into one of my trades where i complained about chart manipulation and it turned out that they manipulated the account behind. What I really want to complain is that their staff seem not be well-equipped, I mean, in knowledge part. They don’t have a basic skill of understanding clients’ needs, talking to them really torturing me…

I deposited funds with the broker, but it hasn't reflected in my account. They told me I need to obtain a deposit proof for them to verify the deposit. The payment system communicates via API for payments, which are online 24/7, 365 days a year. These people just scammed my deposit. I used Capitec Pay for the payment. They asked me to wait for 30 minutes, I waited for 30 minutes, and then when I contacted them after 30 minutes, they told me there's a delay, and I have to go to the bank to sort out my issue.

I am deeply impressed by their service. I had numerous questions, and the UBS team consistently responded with patience, providing satisfactory answers. This pleasant experience has motivated me to commence my trading journey, and I plan to revisit UBS for further feedback in the future.

Don't invest here. When I asked for money before, they asked me to pay huge taxes. I did not find this tax online. They said that this was the recent new tax on Hong Kong ... Scammers!