IC MarketsTrả lời

2023-12-19 10:39

Nước Úc

Trả lời

Dear customer, please send the information including trading account, order number, and brief description of your problem to us at support.cn@icmarkets-cs.com via your registered email, with the title of Trading Investigation Application, for further investigation, if you have a problem about your order. We’ll reply in 3-10 working days. Thank you for the understanding and support.

sem5029Bổ sung tài liệu

2023-12-16 02:34

Indonesia

Bổ sung tài liệu

bank detail has successfully updated by support from.customer service. withdrawal step has ready. i think case already solved. many thanks for support

sem5029Bổ sung tài liệu

2023-12-15 07:43

Indonesia

Bổ sung tài liệu

Tôi đã cố gắng cung cấp dữ liệu và tóm tắt vấn đề để hỗ trợ nhóm dịch vụ khách hàng của sàn giao dịch, nhưng không có ích.

sem5029Gửi yêu cầu hòa giải

2023-12-15 07:38

Indonesia

Gửi yêu cầu hòa giải

firstly was tried to withdrawal fund using local bank transfer but declined and sugested using indonesia pay method. I was tries to filled in wd form in website and select method using indonesia pay. But the data bank detail for destination always not activated. already contact cust support several email but not solved eventhoug i had follow their suggestion to clear cache, change device, using incognito mode etc waiting response and solution