Opened an account with QUBE MARKETS — login was quick and the desktop platform performed well during active hours. Deposit cleared same day, but withdrawal took a few business days; support answered my ticket promptly.
Login & Account Access
Official website
www.qubemarkets.com...
Security note
Always open accounts and perform logins only on the broker's official domain shown above. Verify the URL, check for HTTPS, and avoid links sent from unverified sources to reduce phishing risk.
Account registration / opening
To open an account with a regulated broker such as QUBE MARKETS, begin on the official website and look for a prominent 'Register' or 'Open Account' button. The standard flow for most brokers asks you to provide an email address, full name, phone number and to create a password. You should expect to choose an account type during or after registration, for example ECN, PRO or STD, and to set your base currency if that option is offered.
After submitting the initial form you will usually be required to complete identity and address verification before live trading is permitted. Typical documents requested are a copy of an official ID or passport and a proof of address such as a utility bill or bank statement. Upload these documents through the secure area of the broker's site when prompted.
- Open the official site and click Register / Open Account.
- Enter your contact details and choose a password.
- Complete any profile or questionnaire forms presented.
- Upload identity and address verification documents as requested.
- Wait for verification confirmation before funding or trading.
How to log in
To sign in on the web, navigate to the broker's official site and click the 'Login' or 'Client Area' link. Enter the email or username you registered with and your password. Many brokers provide separate credentials for the client portal and trading platforms; follow the credential type required for the area you need to access.
For mobile access, use the broker's official mobile app if available or access the client area via the browser on your phone. The sign-in steps are the same: open the app or mobile site, select Login, and enter your registered email/username and password. If the broker supports platform apps (for example MetaTrader or other trading apps) you will typically use the trading account details supplied after account creation to log into the trading platform itself.
- Web: Visit the official site → Login → enter email/username and password → submit.
- Mobile: Open official app or mobile site → Login → enter credentials.
- Trading platform: Use the trading account credentials provided in your client area to sign into the trading terminal.
Forgot password / account recovery
If you forget your password, use the 'Forgot password' link commonly found on the login page. The broker will usually send a password-reset link to your registered email address. Follow the link and set a new password that meets the broker's strength requirements.
If email-based recovery is not available or you no longer have access to the registered email, you will generally need to contact broker support and complete identity verification to regain access. Be prepared to provide proof of identity and any account-related information requested by support.
- Click 'Forgot password' on the login page.
- Receive and follow the reset link sent to your registered email.
- If email access is lost, contact support and provide identity documents.
Two-factor authentication & login security
Many brokers offer two-factor authentication (2FA) for the client area and account actions. If 2FA is available, enable it to add an extra layer of security. Typical 2FA methods are authenticator apps (TOTP) or SMS codes. Follow the broker's instructions in your client area to set up 2FA and store the backup/recovery codes in a secure place.
Adopt safe-login habits: use a unique, strong password; avoid saving passwords on public devices; log out after sessions; and do not share credentials. Always confirm you are on the official domain (see the guide_callouts above) and check for HTTPS. Be wary of unsolicited messages asking for login details and avoid clicking links from unknown emails or social media.
Common login problems & troubleshooting
Wrong credentials: Re-check your email/username and password for typos, ensure Caps Lock is off, and try password reset if necessary. Locked account: Multiple failed attempts may temporarily lock access; wait the lockout period or contact support to unlock your account.
Verification pending: If you completed registration but verification is pending, you may be unable to log into some parts of the client area or to trade. Check the client area for document upload status and contact support if processing takes longer than indicated.
Region or access issues: Some countries or networks may block parts of a broker's website. If you suspect a regional restriction, reach out to support for guidance. Do not use untrusted third-party services to bypass controls; instead request official instructions from the broker.
- If login fails, try password reset and check email spam folder for reset messages.
- If account is locked or verification is pending, contact support with your account ID.
- For access/region problems, ask support for official alternatives rather than using unverified workarounds.
Getting login/account support
Use the broker's official support channels listed on the website for account and login help. Provide your registered email, account ID if known, and a clear description of the issue. If identity documents are required for verification, follow the broker's secure upload process rather than sending documents by unsecured email.
QUBE MARKETS lists a contact number for support: +27873303503. Use that number or the official website contact forms to reach customer service. Keep records of any support tickets or reference numbers for follow-up.
Broker Overview
Qube Markets Group (Pty) Ltd operates under the trading name QUBE MARKETS and is based in South Africa. The firm has been operating for a relatively short time, indicated as 1-2 years, and states a regulated status. Contact options include the telephone number provided on the broker site.
QUBE MARKETS offers multiple account types and lists tradable instruments including forex, metals, energies, indices and cryptocurrencies. Leverage is available on the accounts shown and spreads and commission structures vary by account type.
Regulation and licences
The broker is described as 'Regulated' in the available information. Specific licence numbers or regulatory authorities are not included in the provided facts here; always confirm the exact regulatory status and licence details on the broker's official website before opening an account.
Broker reference: https://www.wikifx.com/en/dealer/1698118761.html
Account Types
ECN
The ECN account provides high maximum leverage up to 1:500 and supports minimum trade sizes from 0.01 lots. The minimum spread is listed as 0 pips, and the account applies a commission of USD 4.00 round turn. Trading instruments for this account include forex, metals, energies, indices and cryptocurrencies.
PRO
The PRO account offers maximum leverage up to 1:500 with minimum trade sizes from 0.01 lots. Minimum spreads are shown as 1.2 pips and the account does not charge a commission. Traders on PRO can trade forex, metals, energies, indices and cryptocurrencies.
STD
The STD account also offers maximum leverage up to 1:500 and supports minimum trade sizes of 0.01 lots. The minimum spread for this account is 1.7 pips and no commission is listed. Available instruments include forex, metals, energies, indices and cryptocurrencies.
Account conditions such as exact minimum deposits, base currencies and available deposit or withdrawal methods may vary. Confirm the precise specifications, fees and terms for each account type on the broker's official site before opening an account.
Deposits & Withdrawals
The broker's published account information includes commissions, spreads and leverage, but specific depositing and withdrawal methods were not listed in the provided facts. Most brokers accept a combination of bank transfers, credit/debit cards and electronic wallet options; available methods, processing times and any fees should be checked directly in your client area on the official website.
| Method | Typical notes |
|---|---|
| Bank transfer | Common for larger sums; may take several business days. |
| Card (Debit/Credit) | Often faster; may be subject to card issuer limits. |
| E-wallets | Convenient and faster for smaller amounts where supported. |
Always confirm the supported funding methods, any limits, fees, and the required verification steps on the broker's official site or in the client area before attempting a deposit or withdrawal.
FAQs
How do I open an account with QUBE MARKETS?
Begin on the official website and select the registration option. Complete the online form with your contact details, create a password, and follow prompts to upload identity and address documents for verification. Wait for confirmation in the client area before funding or trading.
What documents are typically required for verification?
Brokers commonly request a government-issued ID or passport and a recent proof of address such as a utility bill or bank statement. Upload these securely through the broker's client area. Check the broker's documentation page for exact accepted formats and file size limits.
What should I do if I cannot log in to my account?
First try the 'Forgot password' flow to reset your password via your registered email. If that fails or your account is locked, contact the broker's support team, provide your registered email and any requested identity verification, and follow their instructions to regain access.
How can I contact QUBE MARKETS support?
Use the contact methods listed on the official site or call the telephone number provided: +27873303503. For account-specific issues, use the client area support form and include relevant details such as your account ID and a clear description of the problem.
QUBE MARKETS Review
Good charting tools on the web app but the mobile app logged me out a couple of times. Verification took longer than expected, however support was responsive and guided me through the documents.
Started on demo and moved to live without issues; account access and order execution were smooth. Funding options were a bit limited for me, though withdrawals were processed without complications.
Had a 2FA hiccup at login but the helpdesk resolved it within an hour. Platform is intuitive and withdrawals went through once verification was complete — overall a straightforward trading experience.