Kong The livestreaming room, http://ht.cjchat.cn/, which was called Jiumei International, then Huitong International and now MIBD. The trading APP name is Wan Zhaofeng, with teacher Gu Seng, Du Xing, Wu Ming,Wen Xi, Jin Zhan, Jun Yang, Jing Xin and so on. They claimed that they cooperated with Hong Kong Future Company Limited and kept changing the depositing account, saying that the amount has been used up.The customer service asked me to add fund, boasting high incomes and fund security. When I applied for the withdrawal in April, it held off with the excuse of covid-19. They said that as long as I paid a margin, I could withdraw in advance. What’s the line? One can have a try whether it is legit.
Login & Registration
Official website
www.mibd-gold.com...
High Potential Risk
This listing includes a High Potential Risk label. Do your own due diligence and verify all details on the official site before providing personal or financial information.
Account registration / opening
To open an account with any regulated broker you should start at the broker's official website and locate the new-account or registration area. Typical steps are: create a user profile, verify your email, complete identity verification (KYC) and accept the client agreement. Always confirm the exact field names and required documents on the broker's official pages.
Common documents required by regulated bullion and trading firms include a government ID (passport or national ID), proof of address (a recent utility bill or bank statement) and occasionally proof of funds. Upload documents using the secure upload feature on the broker's site and keep copies for your records.
- Open the official website URL shown in the guide callout above.
- Find and select the site link usually labelled 'Open Account', 'Register' or 'Sign up'.
- Provide your personal details (name, email, phone) and create a password.
- Verify your email by clicking the confirmation link sent by the broker.
- Complete identity and address verification as requested and upload supporting documents.
- Await account verification confirmation before depositing or trading.
How to log in
After registration you will log in using the credentials (usually email/username and password) you created. On the website, look for a 'Login' or 'Sign in' area and enter your details. If the broker provides a dedicated trading platform or mobile app, you will use the same account credentials or separate platform credentials as instructed during registration.
For mobile access, download the official app only from the broker's site or a trusted app store. Install the app, open it and enter your login credentials. If the broker offers web and mobile access, session behaviour (for example staying signed in) may differ between platforms—check the site's guidance for each.
- Go to the official site and click the Login/Sign in button.
- Enter your registered email/username and password.
- If available, complete any additional on-screen security checks (CAPTCHA, device recognition).
- For mobile, open the official app and sign in with the same credentials if supported.
Forgot password / account recovery
If you forget your password, use the site’s password-recovery link (commonly labelled 'Forgot password'). Enter the email address associated with your account and follow the instructions sent by email to reset your password. If you do not receive the reset email, check spam/junk folders and any email filters.
If the automated reset option is unavailable or your account requires additional verification (for example because of suspicious activity), contact the broker's support team and be prepared to provide identity verification documents to regain access. Always confirm recovery procedures on the official site rather than relying on unsolicited messages.
- Click 'Forgot password' on the login page.
- Enter your registered email and submit the request.
- Open the password reset email and follow the provided link to set a new password.
- If no reset email arrives, check spam and then contact support if needed.
Two-factor authentication & login security
Many regulated brokers support additional login security such as two-factor authentication (2FA). If offered, enable 2FA via an authenticator app or SMS to add an extra layer of protection. Use an authenticator app (e.g., Google Authenticator) where available for stronger security than SMS.
Adopt safe-login habits: use a strong, unique password managed by a reputable password manager; avoid public Wi-Fi when accessing trading accounts; and always verify you are on the official domain before entering credentials. The official website URL is provided in the guide callout above—type it directly into your browser rather than following email links when possible.
- Enable 2FA if the option appears in your account settings.
- Prefer authenticator apps over SMS for 2FA when available.
- Use a unique, complex password and consider a password manager.
- Check the browser address bar to confirm the official domain before logging in.
Common login problems & troubleshooting
Wrong credentials: If you receive an 'incorrect username or password' error, verify caps lock and keyboard layout, then use the password reset flow if necessary. Avoid repeated failed attempts which can trigger temporary lockouts.
Locked or suspended account: Excessive failed attempts, suspicious activity, or incomplete verification can result in a temporary lock. Follow the on-screen instructions and contact support if an automatic unlock is not available.
Verification pending: Many regulated brokers require identity and address documents before allowing deposits or withdrawals. If your account remains in 'verification pending' status, confirm that uploaded documents meet the size, file type and validity requirements specified by the broker and re-upload if necessary.
Region or access issues: Some services restrict access by territory. If you are blocked from registration or login due to your location, contact support for clarification and check whether the broker accepts clients from your jurisdiction.
- If credentials fail, use the password reset feature and avoid multiple rapid attempts.
- If your account is locked, review any email from the broker and contact support for account reactivation.
- If verification is pending, re-check document requirements and resubmit clear copies.
- If you suspect fraud or phishing, do not provide additional information and report it to the broker’s support team.
Getting login/account support
If you need help with login or account issues use official support channels listed on the broker's website. Keep records of your account ID, registered email and any error messages to speed up resolution. For urgent issues, use the phone number on file if provided by the broker.
MG Group contact details shown in this guide: use the official site to confirm current channels and hours of operation before calling or sending documents.
- Website: https://www.mibd-gold.com/?lang=en-us
- Phone: +85237508888
- When contacting support, describe the problem, include account ID/email and list steps already taken.
Broker Overview
Marigold International Bullion Dealers Limited, trading as MG Group, is a Hong Kong-based bullion dealer and trading business. The firm is presented as operating for around 5–10 years and positions itself in the precious metals market with services related to gold bars, coins and bullion. The profile lists a regulated status and a composite score of 6.58, which users may weigh together with other due-diligence information before acting.
MG Group presents a trading platform and client services for both retail and professional buyers of physical gold, and highlights distribution and warehousing capabilities. Contact details including a Hong Kong office address and a local telephone number are published for client enquiries and support.
Licenses and regulatory notes
The broker facts include a regulated status and at least one listed license: HKGX Regulated Hong Kong China Precious Metals Trading (AGN). Ratings per category are provided in the broker profile, with higher scores for areas such as Software (9.26) and lower or zero values in Risk Control (0.00) in the supplied index. Review the original license documents and regulator records on the official site to confirm current regulatory standing.
Primary dealer listing and details: https://www.wikifx.com/en/dealer/7701381264.html
Account Types
This broker does not publicly disclose specific account-type conditions in the provided facts. Details such as maximum leverage, minimum deposit, commissions, spreads and accepted deposit/withdrawal methods are not listed here. Before opening an account, consult the official website or contact support to obtain the exact specifications for any account tiers, demo account availability and terms that apply to your jurisdiction.
General guidance: bullion dealers and trading platforms commonly offer retail and institutional account options or single-account models, and typically require identity verification before trading or physical delivery. Confirm deposit requirements, order minimums and any storage/insurance fees directly with MG Group via the official site.
Deposits & Withdrawals
The broker facts provided do not list specific deposit or withdrawal methods or processing times. Common funding methods for brokers in this sector include bank wire transfers, local bank payments, and sometimes card or electronic wallet options. Physical bullion purchases may involve additional steps such as payment confirmation, insurance and delivery or custody arrangements.
Before initiating any transfer, confirm accepted currencies, beneficiary details, applicable fees and processing times on the official MG Group website or with support. For large bullion transactions, request written payment instructions and verify banking details by phone using the broker’s published contact number.
| Method | Notes |
|---|---|
| Bank transfer | Common and widely used; verify exact beneficiary instructions on the official site. |
| Card / e-wallet | May be offered by some brokers; check availability and fees with MG Group directly. |
Always avoid sending funds unless you have confirmed the recipient details via the broker’s official contact channels and received clear written payment instructions.
FAQs
How do I contact MG Group for account support?
Use the official website contact pages and the published phone number +85237508888. Confirm office hours and official channels on the website before sending sensitive documents.
Is MG Group regulated?
The broker facts state the company is 'Regulated' and list a specific license: HKGX Regulated Hong Kong China Precious Metals Trading (AGN). Verify the current regulatory status and licensing details on official regulator sites or the broker’s own compliance disclosures.
What should I do if I suspect a phishing email about my account?
Do not click links or provide account details. Compare the sender address to official contact information on the broker’s website, and contact support by phone or via the website to report the message. Change your account password if you used the same password elsewhere.
Where can I find the broker’s office address?
The published address in the broker facts is: 18F, MG Tower, No.133 Hoi Bun Road, Kwun Tong, Hong Kong (MTR Kwun Tong line: Ngau Tau Kok Station exit B6). Confirm visiting arrangements before attending in person.
MG Group Review
Kong I trading accounts in 311788, one begins to be induced to open an account in the platform the salesman gold operation, as a result they so-called violations guidance teacher, malicious shout single, lead to my serious losses, I later I went to check my withdraw flow, i found that money is all in some individual account, and not through a third party bank managed to reach the international market, so this platform is at the fraud platform, i don't know why they score is so high, investors friends be caution!,don't let your hard-earned cash to be they cheat !
Platform is stable and login via web and mobile was seamless. Deposit by card was instant, verification completed in about 48 hours, and withdrawals were processed within three business days. Live chat support was helpful when I had a question about account access.
Initial account access hiccup required re-uploading documents; support was slower than expected to respond. Deposits cleared quickly and the trading platform has solid charting tools. Withdrawal requested extra ID and took about a week to arrive—overall a mixed experience but usable.