Login was quick and two-factor worked smoothly. Deposits cleared the same day and the platform is stable with clear charting tools. Support answered chat queries within 10 minutes.
Login & Registration
Account registration / opening
To open a real trading account, start on the broker's official website and choose the option to create or open an account. During registration you will provide basic personal details and an email address. Many brokers require identity and residence documents for regulatory compliance; expect to upload ID and proof of address and to complete a short questionnaire on trading experience.
- Visit the official site and select Open Real Account or Register.
- Complete the online form with your name, email and contact details.
- Set a secure password and confirm the email address when prompted.
- Provide identity and address documents for verification (KYC).
- After verification you will gain access to the client area where you can create or manage trading accounts.
Some brokers provide a client area (often named a client zone or dashboard) where you can create additional trading accounts under the same login and download trading platforms. Confirm exact wording and the available platforms on the official site once your login is active.
How to log in (web and mobile)
To sign in on the web, open the broker's official domain, click the Login or Sign In link, then enter the email or account ID and the password you created. On mobile, use the broker's official trading app if available or use the mobile website and the same credentials. If a platform-specific login (for example for cTrader or MT4/MT5) is required, use the platform login credentials provided by the broker after account creation.
- Open the official website and click Login / Sign In.
- Enter your registered email or account ID and password.
- If required, select the correct server or platform from the dropdown.
- On mobile, open the official trading app or the mobile site and enter the same credentials.
If the broker offers social or third-party login options (for example via platform IDs or social accounts), the site will show these choices at the login screen. Always use the option shown on the broker's official domain rather than links from email or search results.
Forgot password / account recovery
If you forget your password, use the Forgot Password or Reset Password link on the broker's login page. The typical recovery flow sends a time-limited verification code or reset link to your registered email. Follow the instructions to set a new password and log in again.
- Click Forgot Password on the login page.
- Enter the email address registered to your account.
- Check your email for a reset link or verification code and follow the instructions.
- Set a new strong password and log in with the updated credentials.
If you do not receive a recovery email, check spam folders and ensure you are using the email address registered with the account. For problems beyond the automatic reset (for example if your email is inaccessible), contact the broker's support team and be prepared to verify your identity.
Two-factor authentication & login security
Use two-factor authentication (2FA) if the broker offers it; 2FA typically requires a code from an authenticator app or an SMS to a registered phone. Enabling 2FA significantly increases account security by requiring a second factor at login in addition to your password.
Good security habits include using a unique, strong password, enabling 2FA, keeping your devices and apps updated, and never reusing the same password across multiple services. Do not share your login credentials or verification codes with anyone.
Always verify you are on the broker's official domain before entering login credentials. The site's domain in these materials is https://www.purple-trading.com/ — confirm the exact hostname and the SSL padlock in your browser to avoid phishing sites. When in doubt, navigate directly to the broker's known URL rather than following links in unsolicited emails.
Common login problems & troubleshooting
Common issues include wrong credentials, account lock after multiple failed attempts, pending verification that prevents full access, region or access restrictions, and browser or app problems. Address each as follows.
- Wrong credentials: use the password reset flow and ensure Caps Lock is off. If you still cannot log in, reset the password and try again.
- Locked account: wait the lockout period or contact support for an account unlock after verifying your identity.
- Verification pending: complete and re-submit the requested identity or address documents and wait for confirmation emails.
- Region or access issues: confirm whether the broker accepts clients from your country and that you meet age and eligibility requirements; check the official site for any restrictions.
- Browser/app problems: clear cache, try an incognito/private window, or use the official mobile app. Make sure you are using the latest app version.
If a login problem persists after following these steps, gather screenshots and exact error messages to include when you contact support; this speeds up diagnosis and resolution.
Getting login/account support
For account or login support, use the broker's official contact channels listed on its website. Provide your registered email, account ID if available, and a clear description of the issue. Expect the broker to ask for identity verification before helping with account-specific actions.
You can start with the support options on the official site and, when needed, call the broker's published phone number for urgent cases.
| Support channel | Details |
|---|---|
| Phone | +441446506711 |
| Website | https://www.purple-trading.com/ |
Broker Overview
PURPLE TRADING is operated by L.F. Investment Ltd and is based in Cyprus. The broker has been active for around 10-15 years and is described as regulated. It carries an overall score of 3.92 and lists a contact telephone number for customers.
Rating components show particular strengths and weaknesses: the Software category receives a high score, while other areas vary. As with any broker, prospective clients should review product details, account terms and regulatory disclosures on the official site before depositing funds.
Licenses
The broker lists a CYSEC Regulated Cyprus Forex Execution License (STP) among its licenses. Confirm the full regulatory status and any applicable license numbers directly on the firm's official regulatory disclosure pages.
Source: WikiFX dealer page: https://www.wikifx.com/en/dealer/9151906679.html
Account Types
PRO
The PRO account offers flexible spreads described as 'Based on preference' and indicates deposit and withdrawal via Master / VISA cards. Commission is listed as 'Based on preference'. Exact values for leverage, minimum deposit and minimum trade size are not specified here; check the official site for the detailed terms that apply to your jurisdiction and chosen account configuration.
ECN
The ECN account is advertised with spreads starting from 0.3 and a commission in the range of 5-10 USD per lot. Master / VISA cards are shown as deposit and withdrawal methods. Other specifics such as minimum deposit, leverage and trade size should be confirmed on the broker's official platform since they are not listed in the summary data.
STP
The STP account shows spreads beginning from 1.3 and supports Master / VISA cards for deposits and withdrawals. No commission is specified for this account in the provided details. For full trading conditions, margin and leverage rules, and any instrument limitations, view the account pages on the broker's website.
Account naming and features can vary by jurisdiction and client profile; always confirm the exact specifications, fees and any promotional terms directly with the broker before funding an account.
Deposits & Withdrawals
The available deposit and withdrawal option listed in the account descriptions is Master / VISA cards. Card transfers are commonly used for deposits and withdrawals, but processing times, fees and eligibility depend on the card issuer and the broker's payment processors.
| Method | Notes |
|---|---|
| Master / VISA | Listed for depositing and withdrawal in account descriptions. Confirm fees and processing times on the official site. |
Before making a deposit, check the client area or funding page on the official website for the full list of accepted payment providers, any minimum deposit amounts, processing times and withdrawal rules. If you have questions about a specific payment method, contact support via the official channels.
FAQs
Is PURPLE TRADING regulated?
The broker is listed as regulated and publishes a CYSEC Regulated Cyprus Forex Execution License (STP). For full regulatory details and license numbers, check the broker's official regulatory disclosures.
How do I reset my password?
Use the Forgot Password / Reset Password link on the broker's login page, enter your registered email, and follow the emailed instructions to set a new password. If you do not receive an email, check spam or contact support.
What deposit methods are available?
Card payments via Master or VISA are listed for deposits and withdrawals. Confirm the full list of supported funding methods, limits and any fees on the broker's official funding pages.
Where can I get help with my account?
Start with the support options on the official website, and call the published phone number for urgent matters: +441446506711. Be ready to verify your identity when requesting account-specific assistance.
PURPLE TRADING Review
Account verification took about three business days, which was slower than I hoped. After that withdrawals processed without issues. Mobile app is responsive and order execution felt reliable.
Desktop platform layout is clean and easy to customise—watchlists and templates are useful. Had a login hiccup after a password reset but email support fixed it within a few hours.
Opening an account was straightforward. Funding by bank transfer took a couple of days. Live chat support was helpful when I had questions about account access and margin settings.