Signed up with Maxain last month. Login was straightforward but the 2FA prompt sometimes lagged. Deposits processed instantly and the web platform is fast and intuitive. Support took a day to reply on a deposit query.
Login & Registration
Official website
www.maxainasia.com...
Warning
Always access accounts from the official domain listed above. Do not share passwords or verification codes. Confirm exact buttons and recovery flows on the official site rather than relying on third-party guides.
Account registration / opening
To open an account with Maxain, begin at the broker's official website and look for links labeled Register, Open Live Account, or similar. Most brokers require a basic sign-up form where you provide your full name, email address, phone number and country of residence. Expect to choose between account types (for example PRO, CENT, ECN) during or after registration; different account types may have different minimum deposits and trading conditions.
Prepare identity documents for verification. Regulated brokers typically ask for a government ID (passport or national ID) and a proof-of-address. Some brokers also request a photo of the bank card used for funding or a bank statement. Complete these verification steps promptly to enable deposits and live trading.
- Go to the official website and select Register or Open Live Account.
- Complete the account form with your personal details and contact information.
- Choose the account type you want to open (compare minimum deposit and leverage).
- Upload required identity documents and any requested proof of funding or address.
- Wait for verification confirmation before depositing and trading.
How to log in
Signing in typically requires the email (or account ID) and password you set during registration. On desktop, visit the official site and click the Login or Sign In link. Enter your credentials and, if offered, select the appropriate environment (live or demo) or account profile.
If you use a mobile trading app or mobile browser, open the app or the mobile site and find the Sign In area. The steps are generally the same: enter your registered email/username and password, then tap Sign In. If a 'Remember me' option is offered, only enable it on personal devices.
- Navigate to the official website and click Login / Sign In.
- Enter your registered email or account ID and your password.
- Select live or demo if required and confirm the login.
- If using a mobile app, open the official app and follow the same sign-in steps.
Forgot password / account recovery
If you forget your password, use the Forgot password or Reset password link on the login page. You will normally be asked to enter your registered email address; the broker will then send a password reset link or instructions to that email. Check spam and all inbox folders if you do not see the message promptly.
If you no longer have access to the registered email, or the reset link expires, you may need to contact the broker's support team and verify your identity. Be prepared to provide personal details and any verification documents required by the broker to regain access.
- Click the Forgot password link on the login page.
- Enter your registered email address and submit the request.
- Follow the link or temporary code sent to your email to create a new password.
- If you cannot access the email, contact support for identity-based recovery.
Two-factor authentication & login security
Enable two-factor authentication (2FA) if it is available. Common 2FA methods include authenticator apps and SMS codes. 2FA adds an extra layer of security beyond your password and helps protect your account if credentials are compromised.
Adopt safe-login habits: use a strong, unique password; do not reuse passwords across sites; avoid logging in from public or unsecured Wi-Fi networks; and never share one-time codes or passwords with anyone. Bookmark the broker's official domain (http://www.maxainasia.com) and access login pages only from that bookmarked address to reduce phishing risk.
Common login problems & troubleshooting
Wrong credentials: If your email or password is rejected, verify you are using the correct registered email and that Caps Lock is not on. Use the password reset flow if necessary. Locked account: Multiple failed login attempts can result in temporary lockouts. In that case, follow the broker's unlock instructions or contact support.
Verification pending: If your account is awaiting KYC verification, you may be prevented from accessing certain features. Upload any requested documents and wait for confirmation. Region or access issues: Some jurisdictions restrict access to trading websites. If you cannot access the site from your location, check whether the broker supports your country and contact support for guidance.
Technical problems: Clear browser cache, try a different browser or device, and ensure your internet connection is stable. If a mobile app fails to load, update the app or reinstall it. If the problem persists, contact the broker's technical support with screenshots and the exact error message.
Getting login/account support
For official support, start with the broker's website support or contact pages. When contacting support, provide your account ID, registered email, a description of the problem and any relevant screenshots. This helps the support team diagnose and resolve the issue faster.
Phone support: Maxain's contact number is +85231888975. Use this number for urgent account access or verification issues, and be prepared to confirm identity. Always verify support contact details on the official website before calling.
Broker Overview
Maxain is presented under the company name Maxain Group Limited and is associated with Hong Kong as the country of operation. The broker is listed as having an operating period of 5-10 years, indicating it has been active for multiple years. Contact details published in the company facts include a physical address in Kowloon, Hong Kong and a local phone number.
The company provides online account access via its official website. The broker's public summary lists its regulatory status as Regulated. Readers should consult the broker's official site to view the precise regulatory licenses and the jurisdictions that apply to their account.
For direct inquiries and official notices, the company lists a Kowloon address at G22 4/F, BLOCK G East Sun Industrial Centre, No.16 Shing Yip Street and the phone number +85231888975. Always use the contact information on the official website when confirming account or regulatory details.
Public dealer listing: https://www.wikifx.com/en/dealer/7051748184.html
Account Types
PRO
The PRO account offers maximum leverage up to 1:1000. It has a low minimum deposit requirement of $1 and minimum trade size of 0.01 lot. Minimum spreads are listed from 1.3 pips and the account shows no commission ($0). Traders should verify any additional conditions, order execution environment and supported trading platforms on the official site before funding this account.
CENT
The CENT account provides maximum leverage up to 1:400 with an extremely low minimum deposit of $0.01 and a minimum trade size of 0.01 lot. Minimum spreads are indicated from 1.3 pips and there is no commission ($0) listed. This account type is commonly used for micro trading and testing strategies with very small capital, but confirm live terms on the broker's official pages.
ECN
The ECN account has maximum leverage up to 1:100 and requires a substantially higher minimum deposit of $10,000. Minimum spreads are listed from 0.0 pips and the account carries a commission of $7. Minimum trade size is 0.01 lot. ECN accounts are generally aimed at active traders seeking raw spreads combined with a per-trade commission; check the official site for precise execution details and applicable fees.
Account mechanics such as depositing and withdrawal methods, supported trading platforms and instrument availability may vary by account type. Confirm exact specifications, platform availability and any region-related restrictions on the broker's official website before opening or funding an account.
Deposits & Withdrawals
The broker's published account entries list minimum deposit requirements for each account type, but specific depositing and withdrawal methods are not listed in the provided facts. Common funding channels used by brokers include bank transfer, debit/credit card and electronic payment systems, but you should confirm which methods Maxain supports and any fees or processing times directly on the official website.
When preparing to deposit, verify whether the account type you selected carries a minimum funding requirement (for example the ECN account indicates a $10,000 minimum). Always follow the broker's verified deposit instructions, use your own bank/card accounts for funding, and retain transaction receipts until the funds are reflected in your trading account. For withdrawals, be ready to complete any outstanding verification steps the broker requires.
For assistance with deposits or withdrawals, consult the broker's official support channels and verify any fees or limits that may apply. The broker's public contact number is +85231888975 for direct inquiries; confirm phone support hours and exact procedures on the official site.
FAQs
How do I open an account with Maxain?
Begin on the official website and use the Register or Open Account link. Complete the sign-up form with your personal details, select the account type you prefer, and upload required identity and proof-of-address documents. Wait for verification before depositing and trading. Confirm exact steps on the official site.
What account types does Maxain offer and what are the minimum deposits?
The broker lists three account types: PRO (minimum deposit $1, leverage up to 1:1000, spreads from 1.3, commission $0), CENT (minimum deposit $0.01, leverage up to 1:400, spreads from 1.3, commission $0) and ECN (minimum deposit $10,000, leverage up to 1:100, spreads from 0.0, commission $7). Always verify current minimums and terms on the official site before funding an account.
How can I reset my password if I forget it?
Use the Forgot password or Reset password link on the login page, enter your registered email and follow the instructions sent to your inbox. If you cannot access the email address on file, contact the broker's support and be prepared to complete identity verification to recover the account.
How do I contact support for login or account issues?
Start with the broker's official support or contact page on its website. For urgent issues you can use the listed phone number +85231888975. When contacting support, provide your account ID, registered email and clear details or screenshots of the issue to speed up resolution.
Maxain Review
Verification took longer than I expected (about 5 business days) but once approved withdrawals were processed without hiccups. Desktop platform is feature-rich but a bit cluttered for beginners.
Use the mobile app for most trades. Account access is reliable and login uses biometric options which I like. Deposit options were limited for me, had to contact support who were helpful and cleared my account limits.
Uploaded documents and verification was completed quickly. Experienced a two-day delay on my first withdrawal, support explained the hold and it cleared. Platform stayed stable during high volatility.