CMS

Years: 20+ years Country: Hong Kong Full name: China Merchants Securities International Company Limited Status: Regulated

Login & Registration

Official website www.cmschina.com.hk...
Risk warning High Potential Risk

Account registration / opening

To open an account with CMS you should start on the broker's official site. Look for links labelled 'Open Account', 'Register' or similar on the homepage. The standard opening process for a regulated securities firm typically requires completing an application form, providing identity documents and proof of address, and agreeing to account terms and the firm's client agreements.

  1. Open the official CMS website and locate the account opening or registration area.
  2. Complete the online application form with your personal details (full name, email, phone number, residential address).
  3. Upload identity documents (for example passport or government ID) and a proof of address document as required.
  4. Read and accept the terms of use and any client or securities account agreement presented during registration.
  5. Complete any identity verification steps the firm requires (this may include e-signature, video ID, or in-person verification depending on the firm).
  6. Wait for account approval and instructions from the broker before funding the account or trading.

Exact form fields, required documents and the sequence of steps vary by jurisdiction and account type. Always follow the on-screen guidance on the official CMS site and check the securities account agreement provided by the firm for details on verification and account activation.

How to log in

Signing in usually requires your registered login ID (email or client ID) and a password. On the web, locate the 'Login' area on the official site and enter your credentials. You may be prompted to read and accept terms of use when you first sign in from a new device.

  1. Web: Go to the official CMS login page, enter your login ID and password, accept any displayed terms, and complete any secondary authentication step.
  2. Mobile: Open the official mobile app or mobile site, enter your credentials, and follow prompts to set convenience options such as biometric login if offered.
  3. If the platform supports biometrics, you can usually enable fingerprint or Face ID in the mobile app after entering your account password and completing any required setup steps.

CMS documentation references two-factor authentication and the option to set biometric credentials for mobile login. Follow on-screen prompts in the app or web portal to complete these steps. If you are unsure which login method to use, consult the official support pages on the broker website.

Forgot password / account recovery

If you forget your password, use the broker's 'Forgot password' or account recovery link on the login page. The typical recovery flow sends a reset link to your registered email or a code to your registered mobile number, and may require answering security questions or providing identity verification documents.

  1. Select the 'Forgot password' or 'Reset password' option on the official login screen.
  2. Provide the registered email address or client ID when prompted.
  3. Follow the instructions sent by email or SMS to reset your password. Check your spam folder if you do not receive communications promptly.
  4. If automated recovery is unsuccessful, contact CMS support and be prepared to verify your identity with documents or personal information used at account opening.

Do not use password reset communications that arrive from unfamiliar domains or addresses. If any recovery message looks suspicious, contact the broker via the official website or phone number rather than following unsolicited links.

Two-factor authentication & login security

Two-factor authentication (2FA) greatly reduces the risk of account takeover. CMS documentation references 2FA methods such as SMS codes or software tokens; mobile apps also commonly support biometric login after initial credential entry. Enabling 2FA and biometrics where available is recommended for stronger account security.

  1. Enable 2FA via SMS or an authenticator app if the option is provided by the platform.
  2. Set up mobile biometrics (fingerprint or face) only on personal devices you control; do not enable biometrics on shared devices.
  3. Use a unique, strong password for your trading account and change it periodically.
  4. Verify you are using the official domain (http://www.cmschina.com.hk/en/) before entering credentials to avoid phishing. Check for HTTPS and correct domain spelling.
  5. Never share your password, 2FA codes, or security answers with anyone claiming to be support; legitimate staff will not ask for your full password.

If using a hardware or software token, ensure the device time is correct and that the token app is backed up if possible. If you lose access to your 2FA device, follow the broker's account recovery procedures and contact official support.

Common login problems & troubleshooting

Several routine issues can prevent login; check the likely causes before contacting support. Problems include mistyped credentials, account lockouts after multiple failed attempts, pending verification that restricts sign-in, delayed or missing 2FA messages, browser or app errors, and regional access restrictions.

  1. Wrong credentials: Confirm your login ID and password, check for accidental caps lock or keyboard layout changes, and use the password reset flow if needed.
  2. Locked account: Many platforms lock accounts after repeated failed attempts. Use the recovery options shown on the login page or contact support to request an unlock.
  3. Verification pending: If your account is still under KYC review, you may be unable to log in for trading. Provide requested documents promptly and wait for confirmation.
  4. No 2FA code received: Check mobile signal or SMS blocking, verify the registered phone number, check spam folders for email-based codes, or use a software token if available.
  5. App or browser problems: Clear browser cache and cookies, try a different browser or device, or reinstall the mobile app. Ensure your device OS and app are up to date.
  6. Region or network blocks: If you cannot access the site from your network, try a different internet connection and confirm the broker supports clients in your jurisdiction.

If a problem persists after these checks, collect screenshots of any error messages and the steps you took, then contact the broker's support team for guided assistance.

Getting login/account support

For direct assistance with login or account issues, use the official CMS contact channels listed on the company site. Have your client ID and identity documents ready if the support team needs to verify your identity. The phone number listed for the company is +85231896368.

Avoid using phone numbers, links or email addresses from unsolicited messages. Always validate contact details against the official website before sharing sensitive information.

Overview

China Merchants Securities International Company Limited (CMS) is a Hong Kong-based securities firm with an operating history of more than 20 years. CMS is presented as a regulated entity and provides services through its official Hong Kong office located at 48/F., One Exchange Square, Central, Hong Kong. The company publishes client documents and user manuals on its website and provides customer contact channels for account and trading support.

As a regulated firm operating in Hong Kong, CMS follows standard client onboarding and account security practices such as identity verification and two-factor authentication. The firm lists a public contact telephone number and maintains an English-language website for client information and downloads.

Licenses

The company reports the following licence: SFC Regulated Hong Kong China Derivatives Trading License (AGN). Readers should consult the broker's official site or the relevant regulator to confirm current licensing details.

Information includes the broker's public contact details and a dealer listing: https://www.wikifx.com/en/dealer/4431873821.html

Account Types

CMS does not publicly disclose detailed account-type specifications in the provided data. Specifics such as account names, maximum leverage, minimum deposit, spreads, commissions and available deposit/withdrawal methods are not listed here. Prospective clients should review the official CMS website or contact the firm directly to obtain current account type information and full terms.

Always confirm exact account conditions, fee schedules and eligibility requirements on the broker's official pages or in the account opening documentation before funding an account.

Deposits & Withdrawals

The provided broker facts do not specify supported deposit or withdrawal methods. In practice, regulated Hong Kong brokers commonly offer bank transfers and may offer other options such as card payments or local payment services. Confirm which methods CMS accepts, processing times, fees and currency options on the official site before initiating any transfer.

MethodNotes
Bank transferCommonly accepted by brokerage firms — check official CMS instructions for receiving bank details and required reference information.
Debit / credit cardMay be offered by some brokers; confirm acceptance, limits and fees with CMS.
Electronic walletsAvailability varies by broker and jurisdiction — verify support and any additional verification steps.

Always use official bank details or payment instructions from the CMS website or account portal, and retain confirmation records for any transfers. If you have questions about funding methods or withdrawal requirements, contact CMS support using the official channels listed on their site.

FAQs

How do I open an account with CMS?

Begin on the official CMS website and follow the account opening or registration flow. You will generally need to complete an application, submit identity and address documents, accept the client agreement, and wait for verification and approval. Check the CMS site for exact steps and required documents.

What should I do if I forget my password?

Use the 'Forgot password' or account recovery link on the official login page to receive a reset link or code. If automatic recovery fails, contact CMS support and be prepared to verify your identity per the firm's procedures.

Is CMS regulated?

The broker is listed as 'Regulated' in the provided data and reports a licence: SFC Regulated Hong Kong China Derivatives Trading License (AGN). For current regulatory status and license verification, consult the official site or the relevant regulator.

How can I contact CMS for account support?

Contact details published in the provided data include the phone number +85231896368 and the official website http://www.cmschina.com.hk/en/. Use the official site to find additional support channels and office information.

CMS Review

FX1827755453

Kong From 2024.9.24 to 10.20, mainland employees such as Xu Xinyue went to Hong Kong for exchange and learning training. A foreign exchange investment sector was temporarily developed, with Hong Kong providing the platform and mainland employees responsible for recruiting investors. Once a certain amount of funds is obtained, the accounts will be frozen! They exploit legal loopholes by using Hong Kong law to induce traders to continue depositing money to unfreeze their accounts! It's a never-ending cycle. Exploiting legal loopholes!

FX1827755453

Kong Fraud, unable to withdraw funds. The first time I could withdraw 3000, but the second time they said I was maliciously withdrawing and insisted that I keep 10 in my account. I said I needed it urgently, so they found various reasons to freeze my account, and then induced me to deposit 100,000 to unfreeze it so that my account could trade normally! The customer service scolded me for not depositing.

盈赢

Kong At the beginning, they recommended stocks, but as a result, they lost more and more. Later, market makers were opened, and they said it was cheaper than the transaction price in the primary market. In the end, the locked account cannot be opened and the funds cannot be withdrawn (need to pay a deposit) and run away.

盈赢

Unable to withdraw money The recommended stocks have been making no money, let me invest in their business: as for Market Maker, they claim that the capital will be protected even if losing money. This is cheaper than the purchase price of investors in the primary market. I made a few orders, and the book profits are indeed increasing. I want to withdraw cash later, they said that they require a 30% deposit. If the payment is overdue, the security deposit will be doubled. That's when I knew I had been duped. The scammer pays back the money quickly.