Signed up with trust Capital and login was straightforward; two-factor worked fine. Deposit by bank transfer took longer than I expected. Desktop platform is clean but charts lag when many indicators are on. Support via chat replied within an hour.
Login & Account Access
Account registration / opening
To open an account you should begin at the broker's official website. Most regulated brokers use a clear sign-up or "Register" button on the homepage; if that exact label differs, look for phrases such as Create Account, Open Account or Get Started. Expect to provide a valid email address and basic personal details during initial registration.
A typical registration flow includes entering your name, email and phone number, creating a password, and agreeing to the broker's terms. After the initial sign-up you will normally be asked to complete a client profile with information about residency and trading experience, plus to upload identity and address documents for verification before live trading or withdrawals are permitted.
- Open the official site and click the Register / Sign up link.
- Provide email, create a password and confirm your contact number if requested.
- Complete the client profile and risk disclosure questions.
- Upload identity documents (passport or national ID) and proof of address (utility bill or bank statement) when prompted.
- Wait for account verification confirmation before funding or trading.
How to log in
To sign in on the web, locate the Login or Sign In link on the broker website, then enter your registered email or account ID and the password created at registration. Many brokers also support logging in with a client area username. After submitting credentials you may be taken to your client portal or trading platform.
For mobile access, download the broker's official app if available, or use a supported trading platform app provided by the broker. Open the app, choose the login option and enter the same credentials used for the web client area. If a broker supplies multiple platforms, confirm which platform login corresponds to your account type.
- Web: visit the official site -> Login -> enter email/account ID and password.
- Mobile: open official app or platform -> Login -> enter credentials.
- If using a third-party trading platform, ensure you select the correct server or account type defined by the broker.
Forgot password / account recovery
If you forget your password, use the standard password recovery link on the login page (often labelled Forgot Password or Reset Password). The site will generally ask for your registered email and will send a secure link or a one-time code to that email to confirm the reset. Follow the instructions in the message to choose a new password.
If the broker requires additional verification for password resets (for example, answering security questions or confirming identity documents), follow the requested steps and allow time for manual review. If you do not receive a reset email, check your spam folder and ensure you used the email address registered with the account.
Two-factor authentication & login security
Enable two-factor authentication (2FA) if the broker offers it; 2FA commonly uses an authentication app (TOTP) or SMS codes. Enabling 2FA adds a second verification step to the login flow and significantly reduces the risk of unauthorized access.
Adopt safe-login habits: use a strong, unique password; avoid reusing passwords across sites; do not share credentials; log out of public or shared devices; and keep your contact email secure. Keep software and browser extensions up to date to reduce exposure to malware.
To recognise the official domain and avoid phishing, always type the broker's URL into your browser or use a saved bookmark, verify the secure padlock in the browser address bar, and check that the domain exactly matches the broker's published website. Be suspicious of unsolicited emails requesting credentials or direct file uploads; when in doubt, contact the broker by the phone number or official channel listed on the website.
Common login problems & troubleshooting
Wrong credentials: if you receive an "incorrect email or password" message, use the password reset flow. Ensure caps lock is not active and try any alternative email addresses you might have used when registering.
Locked account: repeated failed login attempts may temporarily lock access. Wait the indicated cooldown period and use the password recovery procedure if available. If the site shows a locked-account message without a self-service option, contact support for assistance.
Verification pending: many brokers restrict access to some features until identity documents are approved. If deposits or withdrawals are blocked, check your client area for document upload status and re-submit any missing or clearer copies as required.
Region or access issues: if the website or platform is inaccessible from your location, try a different network or contact the broker to confirm regional availability. Do not use unapproved third-party tools to bypass restrictions without checking broker policies.
- Check email and password carefully; use password reset if needed.
- Confirm whether your account is verified or awaiting documents.
- Try a different browser or clear cache if pages fail to load.
- Contact support if the account appears locked or if you suspect account compromise.
Getting login/account support
If you need help with login or account issues, use the broker's official support channels listed on the website. Provide your registered email and a clear description of the problem when requesting assistance. Avoid sending passwords or full identity documents over unsecured or public chat channels unless specifically instructed by verified support staff.
trust Capital publishes a contact phone number which can be used to reach support: +2482559792. Use that number or the contact methods provided on the official site for account-specific help; official support may ask you to verify your identity before discussing account details.
Broker Overview
Trust Capital Ltd operates under the trading name trust Capital and is based in Seychelles. The company reports an operating period of approximately 5–10 years and lists a regulated status. For customer service and general enquiries the broker provides a contact phone number and an official website where account opening and client support are handled.
The broker's website is the primary gateway for account creation, funding and client-area access. Traders should verify account features, platforms and up-to-date regulatory details directly on the official site before depositing funds or trading.
Licences and regulatory notes
The broker lists several licences including a CYSEC Regulated Cyprus Forex Execution License (STP) 19 and a CMA Regulated Lebanon Derivatives Trading License (MM). Always confirm licence status and scope of permission with the issuing regulator and on the broker's published legal documentation.
Source: WikiFX dealer page - https://www.wikifx.com/en/dealer/9761932714.html
Account Types
Professional
The Professional account requires a minimum deposit of $1,000 and advertises spreads starting from 0.0. Deposits and withdrawals are listed as handled by bank transfer. Trading under this account carries a commission of $6 per lot per side as stated in the account details.
Together
The Together account requires a minimum deposit of $250 and shows spreads from 1.7. Deposits and withdrawals are processed by bank transfer, and the account carries zero commission according to the provided information.
Solo
The Solo account requires a minimum deposit of $10 and offers maximum leverage up to 1:1000. Spreads are listed from 1.2 and funding and withdrawals use bank transfer. The Solo account is shown as commission-free.
Cent
The Cent account has a minimum deposit of $1 and spreads starting from 1.7. Deposits and withdrawals are indicated as bank transfer and the account is listed with zero commission.
Account specifications can change; confirm current minimum deposits, spreads, leverage and funding options on the broker's official website before opening an account or funding.
Deposits & Withdrawals
trust Capital lists bank transfer as the deposited and withdrawal method across its account types. Bank transfers are a common funding option for regulated brokers and typically require the client to transfer from a bank account in their name. Processing times and any bank fees depend on the sending and receiving banks and the broker's internal processing procedures.
| Method | Direction |
|---|---|
| Bank transfer | Deposit and Withdrawal |
Before making a transfer, confirm the broker's bank details in your client area and check any required reference code to ensure timely allocation. Prepare to complete account verification (ID and address documents) as brokers commonly require this before approving withdrawals. For exact limits, fees and processing times consult the broker's official funding page or support team.
FAQs
How do I open an account with trust Capital?
Begin at the official website and use the register or sign-up link. Provide your email and create a password, complete the client profile, and upload identity and proof-of-address documents when requested. Confirm details and wait for verification before funding the account.
What are the minimum deposits for different account types?
Account minimums listed include $1,000 for the Professional account, $250 for Together, $10 for Solo, and $1 for the Cent account. Always confirm any minimums on the official site as they may change.
Which deposit and withdrawal methods are supported?
The broker lists bank transfer as a supported method for both deposits and withdrawals. Check the client area for detailed bank instructions, required references, and any processing times or fees.
How can I contact support for login or account issues?
Use the broker's official contact channels listed on the website. The published phone number for trust Capital is +2482559792. Provide your registered email and a description of the issue when contacting support.
trust Capital Review
Account verification took about five days after I uploaded ID and proof of address, which was slower than promised. Card deposits were instant and I could trade right away. Mobile app is intuitive and execution was decent. Withdrawal processed in three business days.
Demo to live account transfer was smooth and account access is reliable. I had an issue with margin settings; emailed support and they resolved it the next day. Withdrawals are processed but fees and timelines weren't clearly explained upfront.
Web platform is clean and fast for charting, though I saw occasional disconnects during high volatility. KYC cleared in about 24 hours. Support was friendly but phone wait times were long. Withdrawal arrived in my bank after four business days.