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Resolved
Normal withdrawal not credited
Mediating Parties
PGMarkets PGMarkets
Issue

Unable to Withdraw

Requirement

Withdrawal

Settlement Amount

$16,523(USD)

Time

42 day 20 hour

Mediation Status
Automatic completion after timeout
WikiFX Mediation Center
30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
Reply
PGMarkets
We would like to inform you: This is a normal fund review process. We have already reported it to the relevant department immediately, and we are following up. Please be patient. We will continue to monitor the review progress and will notify you immediately of any updates.

Reply

Appendix
FX3339717911
The funds in the trading account were deducted on the day of withdrawal, but they have not been credited for more than half a month. Now I don't know where the funds are.

Appendix

Appendix
FX3339717911
Please help process it as soon as possible, I have an urgent need for money at home, thank you very much!

Appendix

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FX3339717911
I opened a real trading account with PGMarkets金时, and have been trading diligently and in compliance. Recently, I made a normal withdrawal, but the platform refused to release the funds. My withdrawal on July 16 was rejected, and on July 24 I withdrew again, but the funds still have not arrived. Customer service also fails to resolve the issue and keeps making excuses.

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