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اردو
Resolved
Normal withdrawal not credited
Mediating Parties
PGMarkets
Issue
Unable to Withdraw
Requirement
Withdrawal
Settlement Amount
$16,523(USD)
Time
42 day 20 hour

Mediation Status
Hong Kong7h
Automatic completion after timeout
WikiFX Mediation Center
30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
Australia08-20
Reply
PGMarkets
We would like to inform you: This is a normal fund review process. We have already reported it to the relevant department immediately, and we are following up. Please be patient. We will continue to monitor the review progress and will notify you immediately of any updates.
Reply
Hong Kong08-14
Appendix
FX3339717911
The funds in the trading account were deducted on the day of withdrawal, but they have not been credited for more than half a month. Now I don't know where the funds are.
Appendix
Hong Kong08-11
Appendix
FX3339717911
Please help process it as soon as possible, I have an urgent need for money at home, thank you very much!
Appendix
Hong Kong08-11
Contact Broker
WikiFX Overseas Customer Service
Contact Broker
Hong Kong08-11
Verified
WikiFX Mediation Center
Verified
Hong Kong08-07
Start Mediation
FX3339717911






I opened a real trading account with PGMarkets金时, and have been trading diligently and in compliance. Recently, I made a normal withdrawal, but the platform refused to release the funds. My withdrawal on July 16 was rejected, and on July 24 I withdrew again, but the funds still have not arrived. Customer service also fails to resolve the issue and keeps making excuses.







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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
