If you believe your order has been affected, in order to investigate your transaction order, we need to ask you to send an email from your registered email address to support.cn@icmarkets-cs.com with the subject line 《Application for Transaction Investigation》, providing your trading account number and the order number in the content, and briefly describe your question. We expect to reply to you within 3-10 working days. Thank you for your support and understanding。

I only trade gold. Since depositing funds in August 2026, IC has had negative slippage on every single trade. In normal market conditions, slippage varies from 1 to 3 dollars in both directions, and the maximum slippage that occurred was 7 dollars. During extreme Non-Farm Payroll market conditions, they even directly deleted my lock orders, causing my position to be liquidated. There are also many other shady tricks on a regular basis, such as not closing positions when the take-profit level is reached, and closing positions before the stop-loss level is hit. I really don't know how they became so big and how so many users give them zero negative reviews. I just want to give them one, so please stay away!