平台在7月15号按照平台账户管理条例和风险披露书的相关条款，给这几位客户发出就借用市场发布大数据期间的违规交易警告和平台后续的交易调整操作。 平台定义的交易违规大致为以下几个方面： 1.利用报价延迟、价格偏差或执行差异进行可能性的套利交易； 2.进行有意可能导致账户出现负余额的大规模高杠杆交易，或利用重大市场事件、新闻发布及利用市场停盘，经济数据公布等时点进行具有投机性且获取不公平优势的交易； 3.利用EA或其它异常高频交易行为，包括以利用系统效率或机制缺陷为目的的超短线交易模式； 4.使用不符合正常市场交易惯例的交易策略，或滥用本公司的交易系统； 5.任何其他被 DecodeFX 认定为损害公平、有序交易环境的行为。

At 8:20 on July 14 during the non-farm payroll data release, I manually placed pending orders near the highest and lowest points, both long and short. When the data was released, a long order was triggered and closed with profit, earning 731U. I did not use EA, no arbitrage, just trend trading. They refused to allow withdrawal. Investigation started on July 15, and there has been no result. Please help mediate. There are also records of manual pending orders