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اردو
Resolved
The exchange violates users' right to know and engages in fraud, and uses predatory means to harm user funds.
Mediating Parties
Bitget
Issue
Others
Requirement
compensation
Settlement Amount
$7(USD)
Time
40day3hour

Mediation Status
Hong Kong4h
Resolved
ZHIHANGGEYI6911
Sensitive Information
This content involves sensitive information, so it's hidden by WikiFX
Hong Kong07-14
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong07-14
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong07-12
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ZHIHANGGEYI6911







I deposited 6.92 USDC on Bitget to try US stocks. I bought a low-priced stock GMM worth $2.96. After selling at a loss of $2.77, all my funds were cleared, and I still owed the platform $0.24. Customer service informed me that when the stock price is below $5 and the transaction volume is less than 1,000 shares, the platform fee is forcibly charged as for 1,000 shares. However, the platform's published fee rate only indicates 0.05% of the transaction amount, without prior explanation of this minimum fee rule. Moreover, the low-priced small transaction example of CGA displayed on the platform only charged a fee of $0.62, which contradicts the nearly $7 high fee I was charged. The platform conceals its fees.








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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
