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اردو
Resolved
Unable to withdraw funds
Mediating Parties 
GTCFX
Issue
Unable to Withdraw
Requirement
Withdrawal
Settlement Amount
$944(USD)
Time
37day2hour
Mediation Status
Hong Kong8h
Resolved 
FX2144831045
FX2144831045United Arab Emirates06-26
Reply GTCFX
31588*****@qq.com，该客户注册时的填写KYC信息有2处格式错误，姓“阿卜来提”多了一个空格，名“阿卜杜克尤木·”用的不是·而是小数点. 目前已修改正确，只要客户设备那边的输入法也输入相同格式的姓名，就能正常通过系统信息核对
Reply
Hong Kong06-19
Supplemental Materials FX2144831045
FX2144831045这个信息也无法修改，你让我则么办，发工单也解决不了
Supplemental Materials
Hong Kong06-22
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong06-22
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong06-19
Start Mediation FX2144831045
FX2144831045There are over nine hundred US dollars in my account. Now when I want to withdraw, they won't allow it, saying I can only withdraw 100 US dollars from it, claiming the name is inconsistent. I used a digital currency address. Is he fucking kidding? Previously withdrawals worked fine, but now they won't allow it, saying only the 100 US dollars inside can be processed.
Start Mediation
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