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اردو
Resolved
The GTC platform starts disconnecting when the position is heavy, and keeps disconnecting.
Mediating Parties 
GTCFX
Issue
Others
Requirement
compensation
Settlement Amount
$16,000(USD)
Time
116day22hour
Mediation Status
Hong Kong3h
Resolved 
YONGBUYANBAI
YONGBUYANBAIUnited Arab Emirates02-11
Reply GTCFX
昨天MT4 live 2没有服务器的问题。让客户提供本地日志我们看一下。
Reply
Hong Kong02-09
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong02-09
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong02-08
Start Mediation YONGBUYANBAI
YONGBUYANBAIWhen the position was heavy, the account kept disconnecting, leading to a margin call. Demanding compensation of $16,000, 110,000 RMB.
Start Mediation
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