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Resolved
EC Markets does not process withdrawals, arbitrarily cancels accounts, prevents access to the backend, and fails to respond to emails reporting these issues.
Object
EC markets
Issue
Unable to Withdraw
Requirement
Withdrawal
Amount
$1,740(USD)
Time
114day12hour

Mediation Status
Hong Kong5h
Solved after user's confirmation
LIJUN9839
Hong Kong5h
Supplemental Materials
LIJUN9839
退还了我的本金,算了,就这么处理吧。
还是建议,不要选择这个平台做交易。
Supplemental Materials
Sensitive Information
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Hong Kong2025-12-23
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WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2025-12-23
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2025-12-22
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LIJUN9839





My name is Li Jun. On November 20, 2025, I registered an account with EC Markets and completed the real-name verification. On the same day, I deposited 1000 USD. My trading account number is 2170106. As of December 1, the equity was 1740.77 USD. At 19:26 Beijing time on December 1, I received an email notification from EC about an account anomaly. After that, I could no longer log in to the EC Markets official website backend or my account, which displayed "Account Invalid." After replying to the email, I received a response stating that a reply would be provided within 10 working days.






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