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اردو
Resolved
FXTM cannot withdraw funds
Mediating Parties 
FXTM
Issue
Unable to Withdraw
Requirement
Withdrawal
Settlement Amount
$325(USD)
Time
34 day 15 hour
Mediation Status
Hong Kong2025-10-10
Automatic completion after timeout 
WikiFX Mediation Center
WikiFX Mediation Center30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
United Kingdom2025-09-10
Reply FXTM
We initially contacted the client on September 8, 2025, via email ticket #1301587 and provided clarification regarding the relevant matters. We sincerely appreciate your consistent role as the "bridge" between the FXTM brand and our clients. We look forward to continuing our collaboration to deliver the best experience for our customers.
Reply
Hong Kong2025-09-05
Appendix 
FX3143142042
FX3143142042This is the deposit time and screenshot, along with the withdrawal account I filled in, but I still haven't received the money.
Appendix
Hong Kong2025-09-08
Contact Broker WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2025-09-08
Verified WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2025-09-05
Start Mediation FX3143142042
FX3143142042The funds in the trading account have been cleared to zero, but the platform has not yet made the payment.
Start Mediation
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