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اردو
Resolved
After making a profit, deducting profits
Mediating Parties
HTFX
Requirement
compensation
Settlement Amount
$9,873(USD)
Time
342day22hour

Mediation Status
Hong Kong04-03
Solved after user's confirmation
FX5014177812
Hong Kong2025-05-08
Supplemental Materials
FX5014177812
你怎么证明我同个人开多个不同账户交易?你说是就是吗?你的回复根本站不住脚,不要客户一盈利就想着扣利润,投诉就随便搬条条例出来敷衍了事,请正视你们平台的不良风气,拿出正规平台该有的处事态度,不要给行业抹黑!最后奉劝一句,别赚太多黑心钱,给子孙积点德,玩火必自焚!
Supplemental Materials
United Kingdom2025-04-28
Reply
HTFX
经我们仔细检查您在HTFX交易账户中的交易记录,发现存在以下行为:
您及其他关联账户在市场临近休市时统一下单,并在开盘后统一平仓,涉嫌利用市场开闭时价格差异进行套利交易。
此类交易行为属于HTFX《条款与条件》第16.2(h)条所明文禁止的多账户滥用行为,具体包括:
客户以不同姓名开设多个账户从事多账户滥用交易;
利用关联账户操纵市场行为,从中更有效地获取佣金或套利;
涉及对冲、协同交易或利用市场异常机会的行为。
根据《条款与条件》第32.6及32.7条规定,当公司合理怀疑客户从事禁止行为或滥用交易时,有权在无需事先通知的情况下采取以下措施,包括但不限于:
立即终止客户服务;
取消任何未平仓头寸;
禁止访问交易平台;
限制客户交易活动;
取消因滥用交易所获得的利润。
基于上述规定,HTFX已决定终止您的交易账户,并取消因违规交易行为产生的利润。您账户中的本金可正常申请出金
Reply
Hong Kong2025-04-27
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2025-04-27
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2025-04-25
Start Mediation
FX5014177812

I deposited funds into HTFX on March 27, 2024 to start trading. Due to bearish factors from both technical and fundamental aspects, I was bearish on the Nikkei stock index, so I took a short position accordingly and eventually made a profit. I planned to withdraw the funds the next day. However, when I applied for withdrawal, I received an email from the platform claiming that I had engaged in irregular trading and that my profits would be deducted. I was stunned. I was just trading on my own, and because I correctly anticipated the market direction and made a profit, I was accused of irregular trading? They also claimed that I opened multiple accounts under different names to engage in multi-account abuse. That's ridiculous. Does that mean that if other traders also profit from the same product, we are all colluding? Your platform's reasoning is laughable! In other words, investors are not allowed to make profits, right? If they make profits, they are labeled as colluding and engaging in irregular trading! They also mentioned hedging, but where is the hedging? After some back and forth, the platform insisted on only returning the principal and deducting all profits. I thought I would get the principal back first and then deal with it later. So after getting the principal back, I will report this matter to the media to expose how these platforms operate, so that other investors can see the true colors of such platforms!


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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
