Dear customer, first of all, thank you for choosing XM and for your support! Regarding the complaint about your account 68720540, we promptly conducted feedback verification. After careful communication with the relevant departments, we regret to inform you that we are unable to change the related decision regarding your account. Please refer to the important notification email sent on January 14, 2025, for confirmation. Additionally, we have confirmed that your withdrawal has been successfully reviewed. Once again, thank you for your understanding and support of XM!

Previously, I saw online that others said this platform gives extra credit for new users' first trade. For a newcomer like me, that certainly adds a bit of security, so I registered an account 68720540 on this platform. The first time, I didn't dare to deposit too much; I deposited $500 and eventually made a profit of $822. However, to my shock and dissatisfaction, the platform deducted my profit of $822 without any reason, only allowing me to withdraw the $500 principal. I strictly followed the platform's trading rules and did not violate any regulations. During the trading process, I remained cautious and rational to ensure the safety of my investment. Yet, when I was joyfully expecting my profit to arrive, I found that the platform had arbitrarily deducted my profit. I didn't expect this to happen on my first trade. Now my real account has been frozen. You are trying to "cover up the evidence," aren't you? Afraid that others will find out about your platform's disgusting practices? Who would dare to trade on this platform in the future? You bully your customers because you are big, right? If your platform does not refund my profit, I will pursue this to the end. I will expose your disgusting platform on various platforms.