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اردو
Resolved
Deposit not credited
Mediating Parties 
XM
Issue
Scam
Requirement
compensation
Settlement Amount
$140(USD)
Time
9day5hour
Mediation Status
Hong Kong2025-06-08
Solved after user's confirmation 
FX8716476482
FX8716476482Cyprus2025-06-04
Reply XM
Dear Valued Client,
Thank you for choosing XM and for your continued support.
Regarding your concern with account #29130183, we have conducted a thorough review and reconfirmed with the relevant department that your deposit was successfully processed on 31 May 2025. Kindly verify this at your earliest convenience. We sincerely appreciate your trust in XM. Best regards.
Reply
Hong Kong2025-05-30
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2025-05-30
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2025-05-30
Start Mediation FX8716476482
FX8716476482Deposit of 1000 has not been credited yet. Contacted customer service, but they all give mechanical replies asking to wait for email. It's been over 10 hours and still not processed.
Start Mediation
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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
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