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اردو
Resolved
The platform does not allow withdrawal.
Mediating Parties
VT Markets
Issue
Unable to Withdraw
Requirement
Withdrawal
Settlement Amount
$1,103(USD)
Time
38day2hour

Mediation Status
Hong Kong2025-04-04
Resolved
SUIPIAN
Australia2025-03-05
Reply
VT Markets
Platform Follow-Up Feedback: The customer with ID 1007078 is currently undergoing KYC verification due to an abnormal external hedging transaction on February 20. As a result, the withdrawal has been temporarily suspended. Once the KYC verification is completed, we will notify the front office to follow up and process the customer's withdrawal. The customer has been informed.
Reply
Hong Kong2025-02-25
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2025-02-25
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2025-02-25
Start Mediation
SUIPIAN

Without any reason, don't allow withdrawal, a week has passed and still no solution, customer service keeps saying they will urge, but there is no follow-up


Start Mediation
Statement:
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
