Dear Valued Customer, thank you for choosing XM and for your support! Regarding the complaint about your account 68367268, we immediately conducted a thorough review and communicated with the relevant departments. Unfortunately, we regret to inform you that we are unable to change the decision regarding your account issue, and we kindly ask you to refer to the important notification email sent on December 6, 2024, for further details. Additionally, we have confirmed that your withdrawal request has been successfully approved. Once again, thank you for your understanding and support of XM!

I was informed of a deduction of $1,000 in an email. Are you making profits like this?

I have just one request: refund my money that was deducted. You still have such a high rating, yet the simplest profit withdrawal options are not available. Are you no longer interested in the Chinese market?

Non-farm deposited $370, account 68367268, profit $1080, but withdrawal is not allowed. They sent an email saying I violated the rules and deducted my profit of $1080. I only had one trade, what did I violate? Can't even trade the market? Only refund principal. Such a big platform with such high ratings, I don't want to say more. It's too ugly. If not handled, I will continue to expose on various platforms.