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Resolved
The authenticity of this customer service
Mediating Parties 
MultiBank Group
Issue
Unable to Withdraw
Requirement
compensation
Settlement Amount
$60,000(USD)
Time
59day8hour
Mediation Status
Taiwan2024-06-30
Resolved 
Jeh
JehCyprus2024-05-31
Reply MultiBank Group
We have already assigned a specialist to handle the issue.
Reply
Hong Kong2024-05-06
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2024-05-06
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Taiwan2024-05-02
Start Mediation Jeh
JehUsing the SUPER AI OPTIONS 7 software, searching for multibank group, conducting foreign exchange transactions. When withdrawing funds, the customer service said that income tax needs to be paid. After payment, there is a suspected risk of money laundering and additional verification fees need to be paid. Is the above a scam?
Start Mediation
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Unable to withdraw
China
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The account number 88847435 on the platform of MultiBank Group has been withdrawing money for three months, and the money has not been withdrawn.
China
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