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اردو
Resolved
Withdrawals are not based on the actual exchange rate.
Mediating Parties 
fpmarkets
Issue
Others
Requirement
Withdrawal
Settlement Amount
$240(USD)
Time
31day15hour
Mediation Status
Hong Kong2024-04-13
Resolved 
zxczxc1141
zxczxc1141Australia2024-03-14
Reply fpmarkets
Dear cusotmer, your dedicated account manager will contact you to handle the matter.
Reply
Hong Kong2024-03-13
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2024-03-13
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2024-03-12
Start Mediation zxczxc1141
zxczxc1141Customer service won't reply or contact me. I withdraw $240 and received ￥1622, the RMB exchange rate is 6.785
Start Mediation
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