FACAI888666
2024-03-12 12:06
China
XM正常交易却被扣除利润
[Object]
XM
[Issue]
Others
[Requirement]
compensation
[Amount]
$898(USD)
[Time]
33day4hour
FACAI888666Resolved
2024-04-14 16:15
China
XMReply
2024-03-15 16:02
Cyprus
Reply
尊敬的客户,您好 首先感谢您选择XM和对我们的支持! 关于您交易账户10152219 的投诉,我们第一时间进行反馈核实,经仔细核实沟通后,非常遗憾对于您账户问题确实无法更改相关决定,仍需请您以2024年2月21日发送的重要通知邮件内容为准。 最后再次感谢您对XM的理解和支持! 致谢
WikiFX Overseas Customer ServiceContact Broker
2024-03-12 15:34
Hong Kong China
Contact Broker
WikiFX Mediation CenterVerified
2024-03-12 13:37
Hong Kong China
Verified
FACAI888666Start Mediation
2024-03-12 12:06
China
Start Mediation
在XM平台做交易几个月了,之前亏损啥事没有,这次在2月21日晚上开的5手美日多单,好不容易赚了点利润,XM当晚直接把我多单强制平仓,并把898美金利润扣除掉。然后邮件竟然通知说我是套现套利,这美日多单赚取的是正常交易利润啊,怎么就变成套现套利了。而且美日多单如果不被强制平仓我本可以赚到2000美金,这倒好,还被扣除了898美金
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