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اردو
Resolved
Cannot trade on the account, and no one solves it.
Mediating Parties 
Ultima
Issue
Unable to Withdraw
Requirement
Withdrawal
Settlement Amount
$1,026(USD)
Time
35 day 6 Minutes
Mediation Status
Hong Kong2024-04-12
Automatic completion after timeout 
WikiFX Mediation Center
WikiFX Mediation Center30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
United Kingdom2024-03-13
Reply Ultima
This client was involved in internal hedging, which constitutes a violation of trading rules. However, we have refunded the client's principal, and customer service has informed the client.
Reply
Hong Kong2024-03-11
Appendix 
JINBI
JINBIWithout any reason, they directly rejected my withdrawal request. This is ridiculous; it’s a scam broker. I am applying for right protection.
Appendix
Hong Kong2024-03-11
Appendix JINBI
JINBII’ve sent so many messages to the broker, but I haven’t received any response. I’m really disappointed。
Appendix
Hong Kong2024-03-08
Appendix JINBI
JINBIThe customer service said my account is under investigation, but they did not provide any reasons or explanations
Appendix
Hong Kong2024-03-08
Contact Broker WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2024-03-08
Verified WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2024-03-08
Start Mediation JINBI
JINBII was banned from trading in my account. When I contacted the trading customer service, no one responded or handled it. I submitted a withdrawal but it was never reviewed.
Start Mediation
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