i75851
2024-01-31 22:23
China
以不存在的价格损客户单子
[Object] 
Ec Markets
[Issue]
Severe Slippage
[Requirement]
compensation
[Amount]
$225(USD)
[Time]
31day17hour
i75851Resolved
2024-03-03 15:55
China
Ec MarketsReply
2024-02-02 15:50
United Kingdom
Reply
正常订单客诉，开盘价格跳空高开成交异常， 已经有赔偿 客户1/29的邮件，2/1出的结果，今天2/2赔偿到账
WikiFX Overseas Customer ServiceContact Broker
2024-02-01 18:06 
Hong Kong China
Hong Kong ChinaContact Broker
WikiFX Mediation CenterVerified
2024-02-01 16:00 Hong Kong China
Hong Kong ChinaVerified
i75851Start Mediation
2024-01-31 22:23
China
Start Mediation
早上开盘 gbpchf 价格往下走，开盘价格为 1.10047，却把我止损在 1.104 的空订单给损了，k 线图根本没有过 1.104 以上的报价。客服回复我当时最高买价为1.10425 我的成交价却是 1.10471，根本解释不通。后来觉得自己没理就不回复我了。真是黑平台
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