I did not trade by leveraging delays, nor did I engage in any arbitrage; besides, I don't understand these things. Your platform claims that as long as there is profit, the platform will allow withdrawal. I placed orders manually, and if I made a profit, the platform should allow me to withdraw the funds. Using internet delays as an excuse for not releasing funds is not acceptable, especially when all customers can be affected by this. The platform can always find countless excuses for not allowing withdrawal. In summary, the platform publicly states that any trading method is acceptable, and as long as there is profit, the funds should be available to be withdrawn. I hope the platform can provide a solution for this issue; otherwise, it will significantly impact the platform's reputation.

Dear Mr. Chengfeng, thank you for your continued support of Taurex. We are honored to provide you with our services. With your companionship, we have been striving to offer you the highest quality and most efficient trading experience. Regarding the trading matters you recently raised, we appreciate your feedback and understand the importance of addressing your concerns in a timely and transparent manner. After a thorough investigation of your account and trading history, our findings are as follows: Your MT4 profit is $66,966, with a total of 191 XAUUSD trades. Your MT5 profit is $68,528.74, with a total of 419 XAUUSD trades. These trades were executed during a price feedback delay in our system, specifically around 4 AM server time on January 19, 2023. It is crucial for us to maintain a respectful and ethical platform for all users. For this reason, the measures we have recently taken are in response to violations of the terms and conditions agreed upon at the time your account was established. Specifically, according to Article 17 "Liability and Indemnity," internet connection delays and price feedback errors may cause discrepancies between the prices displayed on our trading platform and the actual market rates. We do not allow any arbitrage or similar actions taken advantage of these internet delays. Therefore, trades based on price delay arbitrage will be canceled. Additionally, we reserve the sole and autonomous right to make necessary corrections or adjustments to relevant accounts. Our goal is to create a positive and constructive environment for all traders, and we believe that openly addressing concerns is a key element in achieving this goal. We sincerely appreciate your cooperation in resolving this matter. If you have further information or would like to share your thoughts, please contact our customer support team at support@tradetaurex.com. Thank you again for your understanding and trust. We look forward to providing you with a pleasant and successful trading experience. Sincerely, Taurex Customer Support Team

The platform wiped out the profits without consulting me. The platform falsely advertised that withdrawal can be made after making profits. They used bonuses to lure customers to invest. 66,966 US dollars were deducted on MT4, and 68,528 US dollars on MT5. Is it a Romance Scam?