IC MarketsReply

2023-12-20 10:48

Australia

Reply

Dear customer, please send the information including trading account, order number, and brief description of your problem to us at support.cn@icmarkets-cs.com via your registered email, with the title of Trading Investigation Application, for further investigation, if you have a problem about your order. We’ll reply in 3-10 working days. Thank you for the understanding and support.

TradeX-UltraSupplemental Materials

2023-12-18 17:07

India

Supplemental Materials

I want to upload the related video for better understanding, but there's no a video option. IC Markets support didn't reply.

TradeX-UltraStart Mediation

2023-12-16 01:07

India

Start Mediation

IC Market Scam Broker EverIC Market Scamming Innocent Traders,**Issue 1: Spread Manipulation**My recent encounters revealed a disturbing pattern of spread manipulation. The spread on a specific currency pair, where I had a pending order, surged from zero to 10-20 pips. Strikingly, this increase only affected the account with the pending order. (GBPUSD)**Issue 2: Execution Problems**The execution of trades presented serious problems, with transactions occurring at incorrect prices. What's more troubling is that the spread continued to escalate until it triggered my stop loss. Notably, another IC Markets account, the same currency pair simultaneously, did not experience a similar spread increase.**Financial Loss and Scamming Practices**Regrettably, these issues resulted in a significant financial loss of $1386 Yesterday. Despite reaching out to IC Markets support via email, no satisfactory solution has been provided, leaving me deeply dissatisfied and concerned about their commitment to addressing customer issues.**Conclusion**Based on my experience, I strongly caution traders against IC Markets. The observed spread manipulation, execution irregularities, and inadequate support response are alarming and warrant immediate attention. Consider alternative platforms to safeguard your investmentsI have live Video Recording And Screenshots,MT4 ID 320042126Trade Order Id 19306841Date 14-12-2023