This user made a deposit on the 15th, but it was credited to the account on the 17th. The main reason for the delay is that he used the same request for multiple transfers, which caused our system not to receive them. Therefore, it takes 1-2 business days to inquire with the payment provider, and there is even a possibility of loss. Additionally, he did not read our guidelines before making the deposit.

The previous withdrawal was rejected, and the next withdrawal will be in a pending. I consulted customer service and they said they were reviewing it. There is still 5,816 US dollars in the account that cannot be withdrawn, and I need money now to save my life. Please help me solve it, thank you.