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Resolved
ETO unscrupulous platform does not allow withdrawals
Object
ETO Markets
Issue
Unable to Withdraw
Requirement
Withdrawal
Amount
$3,900(USD)
Time
37day22hour

Mediation Progress
Hong Kong2023-12-17
Resolved
NKLIN
Australia2023-11-17
Reply
ETO Markets
Dear customer, according to the procedures by account manager, please submit the relevant evidence, and we'll deal with it as soon as possible. If you have other questions, please contact your account manager or reach out to the official customer service by email at mailto:info@eto.group. We'll make a reply as soon as possible on the heels of an investigation. Thank you.
Reply
Hong Kong2023-11-09
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2023-11-09
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2023-11-09
Start Mediation
NKLIN


I am trading in ETO and I am not allowed to withdraw money when I make a profit. They deleted my account after just sending an email. Now even the principal is not allowed to be withdrawn. They didn't process the withdrawal application before, but now the backend cleared my funds. When contacting customer service, there is only AI to leave a message. There is no real customer service. It is a black platform.



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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
