Global Broker Regulatory Inquiry Platform
WikiFX
English
简体中文
繁體中文
English
Pусский
日本語
ภาษาไทย
Tiếng Việt
Bahasa Indonesia
Español
हिन्दी
Filippiiniläinen
Français
Deutsch
Português
Türkçe
한국어
العربية
Resolved
The principal and profit cannot be withdrawn, and the backstage is closed.
Object 
eightcap
Issue
Unable to Withdraw
Requirement
Withdrawal
Amount
$11,692(USD)
Time
35day13hour
Mediation Progress
Hong Kong2023-12-14
Resolved 
DaXing
DaXingAustralia2023-11-14
Reply eightcap
The specialist has called the customer. Please contact the customer service support by email at global@eightcap.com, if you have any question. Thank you.
Reply
Hong Kong2023-11-09
Supplemental Materials DaXing
DaXingI have contacted the platform by email for many times, but get no reply.
Supplemental Materials
Hong Kong2023-11-09
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2023-11-09
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2023-11-09
Start Mediation DaXing
DaXingMy name is Yang Daxing, and my account number is 80005767. I deposited US$5,500, which is equivalent to RMB 18,218+21,802. On September 27, 2023, I applied to withdraw US$5,200 to my bank card, but to this day I still have not received any payment (including my principal). I want to discuss with eightcap, but there has been no reply from the company. The password cannot be changed or logged in in the background. MT4 login shows that the account is invalid, please help me.
Start Mediation
Statement：
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
Previous Post
Yi Hui will first delete the transaction account and then delete your account
China
Next
Many times, there is really no other way. Every time, the spread is 200 pips per second, and it will stop for 30 seconds when there is data. I am speechless about this platform.
China
To view more
Please download WikiFX APP
